HCI Marketing, LLC

Eh it was fine

If you think they insure the job, they will not return your calls if you have a problem called 4 times and never got a call back!

It took 4 months to complete and all I heard was excuses with false statements. They were very unorganized. Adrian W was the sales rep. Had to call them several times towards the end to get them to follow up and finish the job. Ignored my directions to the work to be done. Did not order enough supplies to complete the job. They don't return phone calls and did a patch job instead of replacing the base wood. I might need to have another roof in 3 years because they did not replace everything. I told them what I wanted and they did it their way instead. Asked for an inspector to look at roof before I paid them. They said they did not have an inspector even though I would pay for this. Regret I paid them in full.

good work when i had them last at monmouth blvd

I am glad I went with the new metal roof. The old roof was removed, bad sheeting replaced, ice and water seal was rolled on and new roof in 1 DAY. I work in maintenance and understand a quality job takes time, but I watched these 6 men work as a team and never once did I see them cut corners to get it done quick.

This is an update to our original review. After meeting with HCI and the roofing contractor they met all our needs. We are very happy with the new roof. There was minor damage to the gutters and HCI said they would pick up the repair costs with in reason. We believe HCI went above and beyond the contract agreement. The roofing contractor was very helpful and also exceeded our expectations. We thank HCI for their quick response and fantastic work.

We bought an old house that needed an whole new roof. We had the Adam M. come out for our free estimate. He lead us through the entire process of how the project would be handled and what materials are used, clear answers to our questions and concerns, actually took us from nervous to excited about financing a roof. Work was done quickly, professionally, and we'd recommend HCI Get- A-Pro to anyone!

The work crew I got showed up late everyday causing them to take longer to finish the job. Maybe I got a bad crew but I also told this to the company and they didn't help much.

I have never experienced a more professional, courteous and amazingly fast job. This was my first roof R&R that I have had to experience. All of my concerns went out the window when they got to work. No load music, yelling back and forth to ground persons or any other hidden surprises you may get with a contractor. If they ran in to bad wood or other problems they took care of it and kept right on going with the job. After seeing the nightmares several neighbors had with delays and extra hidden costs I just want to stand out in my yard and point to my roof with a nod, but I won't. I will just sit in my home and smile, they had enough pain already.

they always made a call to keep me updated

They did a good job

Had asphalt roof put on. Roof crew had initial problems getting started but once on job did great work. Subcontractor not local, roof done in 2 days, could have been in 1 but delays caused by crew distance from job made difficult.

Did a good job, on time and cleaned up after they were done every night.

The fellows that did my roof was very understanding to our needs and was very professional. Every day they were here and when they were done for the day they cleaned up everything. There was absolutely no damage to my flowers, garage, and our lawn.

The roofers were here ahead of schedule and that was great. They knew what they were doing and went right to work at the project.

Got there early and completed the job in 1 day! He was very helpful with any questions we had about the windows. They look great and my wife is very pleased!!! "Bonus"

They did an excellent job. The only problem was the clean up. Some scrap materials were left lying around as well as tools.