HD Exteriors, LLC

Also had the patio doors replaced.

The company was efficient, professional and very friendly. They didnt mind me taking as many pictures as I wanted. The Supervisor came out to check on the construction of the work every so often. I ask a lot of questions and got answers. If the workers didnt know, they would call the Supervisor and the Supervisor would call and answer my questions. I would recommend them to any and everyone. I liked them so much that I am having them do extra work now.

Excellent craftsmanship. My decks turned out so beautiful. The project was completed in a reasonable time. I would hire them again for any outdoor project.

I do not normally go out and put reviews unless I am moved by an experience, service, quality, etc. In this case, I just had to get it out there. HD Exteriors has been the best experience I have had with any patio/porch/deck company ever! Over the course of 3 homes, this is the fifth time doing a major exterior project. Each time I tried a different route of getting the project completed. Working with HD Exteriors has been the most rewarding and satisfying. They get an A+ for service, quality, cost, and just plain being human! I trust them whole-heartedly to do any future work on my house. In fact, I have already made plans for additional projects in my back yard and will be using them for all of them. My father is a tough critic and hard to impress. He is an excellent gauge that I use when making decisions. In this case, even he was extremely happy from the beginning with the work and experience! I just can not say enough great things about the company, the workers, and especially the main team I worked with for this effort: Graham Sr., Graham Jr., Tom, Edwin, Diane, Beth, and Kim. If you want a WIN-WIN situation, then I suggest you go with HD Exteriors. It began with me having ideas of what I wanted to be added to the back of my house. I had contacted many companies to get ideas, suggestions, and estimates. Out of all the companies that came out, HD Exteriors had the best of all worlds! Graham Jr., the son of the owner, came over to look at the space, make suggestions, and give an estimate. Working with him was the most pleasant experience in customer service I have ever had. That was the beginning of me realizing HD Exteriors is what I wanted out of partnering with a business to complete a project. For this work, I went with a patio, deck, and a covered and screened porch. Graham Sr., the owner, was the next step in making the design a reality and crunching the final numbers. In fact, if it was not for him, my project would have been average in terms of detail and looks. But he made a stellar design, incorporated my wants, and still was able to bring the price point down to something that worked for me and him. In fact, he was the lowest quote I had received! His work also included a warranty that was longer than the others, and he was going to make sure we are happy at the end of the project. When the work began, the crews that came out for the work also were very pleasant and easy to work with. Tom, the project manager, and Edwin, the supervisor, were great to talk to and helped in making things happen. They were on-site as needed. The crews were professional and knew what they were doing. When the work was completed, I could not believe what I had on the back of my house! The completed patio, deck, and porch turned out to be the best design in my neighborhood! My family could not wait to start using the new space. Everyone was so happy. Neighbors were stopping through, just to tell me how wonderful the completed project looks, and that they want something like that. I am still in awe of how it turned out. It was natural and classy at the same time. It was perfect. I worked with Diane, Beth, and Kim throughout the whole process. They are in the HD Exteriors office and assist with the logistics, scheduling, payment, and closing out the project. It was an awesome operation as a whole. As said before, it is a WIN-WIN! My family could not be happier, and we look forward to future rewarding experiences and projects with HD Exteriors.

Excellent company, very professional. Quality of work is outstanding. Kept me well informed during the whole process. Very reasonable prices. I would hire them again for my next outdoor job.

Project was completed in one day and looks exactly the way it was drawn up.

This is a great company. They were honest and easy to work with. Very professional. I would highly recommend them.

My deck replacement project was a guinea pig of HD exteriors non-validated new crew (Owner admitted that he hired a new carpenter crew). This is a serious quality control issue. The estimated price was median based on a few quotes. The actual build started on 9/21 and ended on 10/17, due to multiple issues. It seems like HD exterior is **busy** enough that they are no longer caring about their reputation as you see from older reviews. It was understandable that the current pandemic caused communication issues between employees within the company. However, I captured multiple typos and errors during the documentation and permitting stage (e.g. HOA). During the construction stage, I highly recommend watching and appeal the daily progress to ensure quality work, or they will miss something or conceal what they made a mistake. Until I ask a question, I did not receive any explanation about the entire actual build process. After their **proposed completion** on 10/5/20, there was **no final walkthrough with the company staff** on an over $14k project. I found 20+ errors and issue points (e.g. missing caps, misalignment, non-secured post, and more), but just received a finance approval signature request over email and I recognized my deck was completed. Simply, the HD Exterior crew ran away. These crews trespassed in my backyard without checking in and randomly visited without notice (I thought it is a normal process, but it was not!). Finally, the majority of issues are resolved after direct communication with the owner of this company. If you are looking for professional, detailed work, this company left tons of construction debris, screws, and nails in my backyard (They do not understand the meaning of cleaning for their work). The crew was not careful with handling materials. I am still seeing popped out nails, screws, cracks, and temporarily covered holes on lumber and materials due to their mistake. Necessary post work for the owner to do after construction. I had to wash the gravel yard and filtered all the debris from it. Used a shop vac to clean up composite debris. I filled sunken holes around the posts and removed all the abandoned dirt. Overall, I have a deck that reflects my requested design but I am having doubts about how long it will last.

They are a great company with which to work.

I spoke with a number of contractors about replacing our small, deteriorating wooden deck, and got three quotes, but HD Exteriors stood out in every way during that process so I hired them. I was not disappointed. They did everything they said they would do, gave excellent advice and guidance throughout, handled HOA approval and county permits, and did a fantastic job on our new, large composite deck. The workers were efficient and respectful, and the final result is beautiful. All for a very reasonable price. Highly recommend.