Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Default business cover photo

HEP, Inc.

Sewer Main - Clear, Plumbing for a Remodel or Addition - Install, Septic System - Install or Replace,

About us

HEP, Inc., has the most skilled heat and air technicians, electricians, plumbers, and remodelers in Tennessee. We have many customer testimonials to prove it. We do offer financing, and be sure to look into the benefits of joining our Handy 'HEPrs' Club. Also, take a look at our company history if you have a moment! Before you call, you should also make sure you have a full understanding of all the tax incentives available for new energy efficient projects! If you have a chance, look at our hilarious TV Commercials. If you have any interest in seeing our charitable organizations, ask about those out as well! If you are a business, feel free to check out our commercial services. We offer a wide variety of services, including some you may not have known you needed. We encourage you to explore anything you might not have heard of because there are many systems that can add to your comfort, reduce your utility bills, or both!

Business highlights

Se habla espanol
24 years of experience

Services we offer

Electrical Installations and Service Repairs, Energy Efficiency - Solar Panels & Geothermal Options as well!, Heating and Air Conditioning Installations and Service Repairs, Many Energy Efficient Projects May Have Tax Incentives and Rebates!, Plumbing Installations and Service Repairs

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
1.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
50%
Showing 1-2 of 2 reviews
Ron C.
Oct 2024
1.0
We had a new heat pump installed at the end of May. Since then, we've had over a dozen visits to preform repairs. It is now the end of October and the system has been completely shut down for the past 2 weeks. No a/c, heat, fan, air flow at all. We're also unable to get a date when they will be back out again. Each technician that has been out points out mistakes made by the other previous ones while at the same time saying how knowledgeable that they are. It seems that almost everything within the unit has been replaced. At this point we're even considering having someone else come out and repair it and charging HEP for the repair. Being a larger established company, and referred by Lowes, I thought that they would know what they were doing. Obviously, I was wrong. At least I'll know if any other issues (plumbing, etc.) with the house come up in the future. We're senior citizens on a fixed income, we can't afford this kind of additional expense and feel we don't deserve the treatment or frustration that we are receiving. In my opinion, I would suggest, that if you're considering using this company for anything at all, think again.

Homeowner
Sep 2010
N/A
Yes, I recommend this pro
They put in new A/C up stairs and down. I was so pleased with their work. They were very polite, put on buddies at they work in the house. They vacuum after the work. We love the air work, it is 1/3 less on the bill. We are just very happy. The controls are so easy to work. HEP sent someone to get the estimate, was here 3 hours in the house. Any concerned for the work and questions they would email or call. The system is do quiet. We are just so pleased with their work.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

HEP, Inc. is currently rated 1.0 overall out of 5.

HEP, Inc. accepts the following forms of payment: CreditCard

Yes, HEP, Inc. offers free project estimates.

No, HEP, Inc. does not offer eco-friendly accreditations.

No, HEP, Inc. does not offer emergency services.

No, HEP, Inc. does not offer warranties.