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Learn about our screening process

88% Recommended

28 Years In Business

Company Details

  • Verified Licenses
  • Veteran Owned

Hours

  • Mon:
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Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Additions and Remodels

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.4
8 Verified Reviews
  • 5
    7
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
Showing 1-8 of 8 reviews Showing 0 reviews
5.0 Pita+/+rose T. Kaneohe, HI
11/20/2020

Really appreciate John Lazo for the outstanding work he and his associates did for our home! They are truly the Best of the Best. They were neat clean and knew what they were doing. We were looking for someone that is honest and trustworthy and we found them. Much, much Mahalo - Pita and RoseT // Kaneohe

5.0 Paul D. Kaneohe, HI
10/31/2020

I would just like to thank HPS specifically Gerry and Lenny for working with and helping me along the way with my kitchen and bathroom home renovation! I really didn’t know much about the process and found them on Home Advisor and Gerry contacted me the next day! They worked with me on pricing, sharing their expertise on the best material/brands to buy and this project wouldn’t have been possible without them! I would also like to thank the two main workers who performed most of the work Dean and Eddie they were awesome and did an AMAZING job with everything! While it was such a crazy time and I had a lot going on to do something like this I was speechless with the final product! It turned out much nicer than I ever would’ve thought and I couldn’t be happy with the end result! I would definitely recommend this company to work with because they offer favorable pricing, are responsive when things come up I always could call Lenny with questions I had about anything and during this process many things come up but they definitely help to smooth out the process! I also felt like Eddie and Dean did excellent work, were very kind and respectful to not only myself but my entire family!

5.0 Matthew K. Kailua, HI
9/18/2020

I should have hired the company earlier to do my kitchen. These guys are good!

0.50 Zerious M. Aiea, HI
7/1/2020

They are not a company that i would recommend to anyone if they need a job done and done right.

Response from Company:

This is a totally incorrect and generalized remark by the client. We are well within, actually ahead, of the legally documented as specified time frame required under State Contractor Law Disclosures as included and attached to his contract. He says we are only half done. But, in fact,there are only approximately two days of work left, including a specialized soap and shampoo niche we agreed to do at no extra cost. Most importantly, there was over a two week delay caused by the Licensed Plumber not having access to the condo unit below in order to change out the drain from a tub to a walk in shower drain due to the fact that the unit in is foreclosure and the bank would not allow access.. We have done over 4000 projects in over 25 years and have the lowest complaint ratio in the State. We are totally client oriented and have tried to talk to this emotional client several times, including this morning for half an hour. But he keeps shouting and hanging up. He seems to just want to be bossy and get the last word and not allow our factual and legal response. It's a shame that he might have written this just to be nasty or whatever. He has not read his entire contract and thus is way off base factually and legally. And he has never mentioned any quality problems whatsoever, yet says a job done right? When you serve several hundred clients a year, you are bound to get someone who is just plain unfairly difficult. Nevertheless, we will finish as promised and as contracted and make him smile. Gerry Peters HPS Pres/Gen Mgr P.S. This client had just fired his previous contractor. We took a chance and besides that our bathroom remodel price was $4000 less than the previous deal he had we found out. UPDATE: ON SEPT 23, 2020 THIS CLIENT'S CONTENTION WAS ADJUDICATED IN OFFICIAL REQUIRED HOME ADVISOR ARBITRATION BY A NEW YORK ARBITRATOR. THE CLIENT'S CLAIM THAT THE PROJECT SHOULD HAVE ONLY TAKEN TWO TO THREE WEEKS AND THEREFORE HE IS ENTITLED TO A $1000 REFUND WAS FOUND TO BE UNMERITED, UNSUBSTANTIATED, AGAINST HAWAII CONTRACTOR LAW PRECEDENT, AND THAT HIS PROJECT WAS COMPLETED SUCCESSFULLY, INCLUDING SOME N/C EXTRAS HE DEMANDED, WITHIN THE PERIOD OF TIME SPECIFIED UNDER THE CONTRACT, ESPECIALLY ALLOWING FOR UNFORSEEN CONDITIONS SUCH AS NEARLY TWO WEEKS DELAY IN GAINING ACCESS TO THE FORECLOSED CONDO BELOW IN ORDER FOR THE LICENSED PLUMBER TO CHANGE THE DRAIN FROM A TUB TO A WALK IN SHOWER. THE CLIENT DID NOT DISPUTE THE EXCELLENCE OF THE COMPLETED PROJECT.

5.0 Kathleen K. Kaneohe, HI
6/4/2020

All staff members we met were friendly, courteous, easy to work with. The primary work man kept the job site clean (put paper down on floor, covered section of bathroom not worked on), stored tools and materials each day and was careful about noise and intrusion on neighbors. I was especially impressed with the overall politeness and care shown by each staff member. The final job was beautifully done with great attention to detail.

5.0 Glenn K.
6/3/2020

We have done several renovation projects in our house and they are the best most professional group we have had come and do work!

5.0 Beverly P.
6/3/2020

It was excellent! His workers were amazing and we got a great deal! I highly recommend them!

4.5 Carl E.
6/3/2020

They were very easy to get a hold of, fast, efficient, and it was a good experience.

Photos

HPS Construction Services, Ltd
6
Miscellaneous Bathroom

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