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HomeAdvisor Screened & Approved

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Learn about our screening process

96% Recommended

22 Years In Business

Company Details

Hours

  • Mon: 8:00 AM - 8:00 PM
  • Tue: 8:00 AM - 8:00 PM
  • Wed: 8:00 AM - 8:00 PM
  • Thu: 8:00 AM - 8:00 PM
  • Fri: 8:00 AM - 8:00 PM
  • Sat: 8:00 AM - 2:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • All Major Household Appliances
    • Washer, Dryer Repair
    • Refrigerator Repair
    • Dishwasher, Garbage Disposal Repair
    • Stoves Repair
    View All Offerings and Cities Served

    Cost Information

    • Credit Cards Accepted

    Ratings

    4.8
    139 Verified Reviews
    • 5
      125
    • 4
      11
    • 3
      2
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 139 reviews Showing 0 reviews
    5.0 Shirley M. Dorchester, MA
    2/9/2021

    Did the job was professional and courteous wore mask whole time. Great job responded immediately when I called and came next day. Service guy was awesome.

    2/9/2021

    They were clean and efficient and friendly . Justin and Tom (sorry if not right). I had another local company come out replace a vavle @ cost of $325 said all set and nothing this was to fix ice maker. No call back nothing. I'm in trades and not very professional. Hub appliance is great. Highly recommend them all day long!

    5.0 Emily P. Jamaica Plain, MA
    12/14/2020

    Highly recommend HUB Appliance for their knowledge, value, and customer service! I was referred to them by a reputable plumbing company, and their prices were fair (actually cheaper than the first company who came out to take a look). I could tell from the first conversation with Karen who answers their phones and coordinates service that they were a cut above since she had a good amount of knowledge herself as to what the problem did/didn't involve and who would have the right expertise to send on site for our washing machine problem. Tom first came out and was very knowledgeable, took the time to show me what tests he ran, explain the probability of what the issues/options could be and approximate cost to fix them. He answered all of my questions and took the time to offer opinions if we needed to buy a new dryer what would be best for our needs (e.g. pros and cons of front- vs. top-loaders, different brands, etc.). Our machine ended up having a pretty complex problem that would disappear and then reappear, so it took multiple trips that were all scheduled quickly and arrived on time with professional (and COVID-appropriate) interactions. The owner Al himself ended up working on our problem and ultimately diagnosing it, which unfortunately meant needing a new computer board so he recommended for the cost of that part and repair to just buy a new machine -- so great to have honesty and our best interest in mind! They even issued a refund for part they ordered and labor to install it since they weren't able to fix the problem in the end (a VERY rare case). This is what really put me over the top that they are an honest company with excellent customer service! Cannot recommend them enough. :)

    5.0 Dolores F. Hyde Park, MA
    12/1/2020

    Both the person doing intake and the service man were knowledgeable and gave succinct information regarding possible issues and outcomes. They requested information about the appliance during intake. Another company I initially called didn't want to know particulars of problem or make and model of product. I would Hub Appluance again.

    5.0 Bonne B. Dedham, MA
    11/12/2020

    The service was great the person that came was very nice and polite. He explained everything he was doing. I would definitely hire him again

    5.0 Margareth F. Braintree, MA
    10/12/2020

    The technician who came to service our dishwasher was great. He took the time to explain what the issue was and how to prevent it from happening again.

    5.0 Jordan A. Boston, MA
    10/5/2020

    Very easy to work with and communication is seamless.

    5.0 Lorene B. Milton, MA
    8/26/2020

    The initial return call was prompts came out same day. Parts were ordered and tech came out and repaired my refrigerator

    4.5 Georgette C. Weymouth, MA
    8/16/2020

    Cane out the next day.

    Photos

    HUB Appliance

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    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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