Handyman Connection of Leander/Cedar Park

Hayder and team went above and beyond both on floor repair and with moving assistance with extreme professionalism while also solving problems beyond what I asked for saving me time and money. I initially chose them because they explained the floor repair process in detail beyond the other quotes and the price was fair too.

They couldn't have been better. They worked with me as a partner instead of telling me how it would work. They were quick and professional. I will use them again!

TL:DR - Easy to schedule, reasonably priced, friendly customer service team, out weighed by an exasperated and reluctant craftsman, and ultimately threatened with an $80 cancellation fee. I have some small gaps around a gas pipe under my kitchen cabinets I wanted to seal so I called Handyman Connection. Lisa, the woman I spoke to on the phone about scheduling, was incredibly nice and so was Calvin, who came by to give us the quote. I was told it was a simple job, under an hour, tear out some of the brittle drywall, spray some fire resistant foam and cut away the excess, $150. Scheduling was fast and easy. These are the sole reason I'm giving them more than one star. Unfortunately Isaiah, the person who showed up to do the work, didn't continue the trend. As soon as I opened to door to greet him he let a big frustrated sigh. No hello or introduction or anything like that. I asked him to come in, and told him we had shoe covers for him and a stool to sit on to put them on if he didn't mind, and again a big frustrated sigh. He clearly didn't want to be here. I asked him if he knew what he needed to know for the job, he said quite simply "no" so I showed him to the area, told him the work that was quoted and he told me that wasn't possible, that he would need to do more involved changes to prevent restricting access to the gas line. I reiterated the work that was explained to me to make sure I didn't give the wrong impression of what I was told from the quote, and he told me he'd been doing this a long time, he knows what he's talking about. I said that's fine, I'm not trying to argue, if what you need to do is more than the quote then let me know so we get something sorted. Again, frustrated sigh, but then he took a closer look and eventually agreed that what was quoted was possible. He went out to his truck to get the foam and caulk, came back in, the foam didn't work and he said he needed to go to home depot to get working foam and just left. I wasn't sure if he was coming back same day or what, so I called their office and explained that I thought this was going to be relatively quick so I wasn't going to be available to wait, but more importantly I was uncomfortable having someone in my home who so clearly didn't want to be there, and disagreed with the original quoted assessment. Lisa offered to send someone else the following day, but I thought it might be best to get a second opinion on what was required given Isaiah initial response. I was called back about 5 to 10 minutes later by another man who lectured me on why they may be late to a job (an issue I never complained about), and why the craftsman could have a different opinion on the required work. I tried to explain I was more concerned the attitude and lack of professionalism Isaiah displayed, but he refused to give me a moment to speak so I simply said I wasn't comfortable having him in my home any further. The man on the phone said fine, they'll just have to charge me a cancellation fee, which I agreed to pay, and then he hung up.

I recently had Handyman Connection of Cedar Park work on several projects around my house to include installing several ceiling fans, light fixtures, hauling away debris, fence installation and removal. I was extremely impressed with the professionalism by Burharn Sow stayed on top of all the projects making sure everything was done to exceed my expectations. I will definitely call again for future projects. I also want to thank Jeff and Isaiah for a job well done. Also prices were very reasonable.

I was impressed from the first day of walk through for estimate which I found very reasonable. Reading well drafted contract and signing said contract for not only prime home but work on my second home. Isaiah their expert craftsman was so experienced he handled several different projects I had all done expertly. A valuable person to handle all kinds of projects.

Isaiah fid a great job and krpt me informed every step

Everything looks good.

Great would hire again!

Calvin arrived promptly and quickly assessed the work we needed to repair holes our puppy had chewed into the walls. He assigned the project to Larry Mills, who was friendly and fantastic. We will very likely have him back again soon!

They had no idea what they were doing and had no business taking this job.

Efficient and friendly. Good work.

Mike Peterson was very courteous and professional, worked in a timely manner, very knowledgeable of his craft and he took pride in his work.

Great service. Great communication. I always hire this company.