1-800-HANSONS (Lansing Windows)

The guys were super punctual, professional and very friendly.

Yes the Roof replacement is fantastic. Clean up is awesome. Friendly service.

great salesman

Had our roof, eaves and windows replaced. Excellent job on everything. They truly care about your customer experience.

Malcolm was great. A pleasant experience. I look forward to having my work done.

1-800-Hansons Did a Great Job converting my bathtub to a walk in shower with handicap accessible handles and a bench. I had a wonderful experience from the very knowledgeable and hands-on sales person Jeff, to the friendly and very professional installation guys Brent/Brett, they protected my carpet and cleaned up everything wonderfully and was done in 1 Day, Amazing! Everything was priced within my budget and spot on with the timeline that Jeff gave me. I would definitely recommend 1-800-Hansons to anyone that needs this tub shower conversion done. I got 4 different estimates and Hansons won hands down. Thank you 1-800-Hansons YOU ROCK!

An all-around frustrating experience, complete with terrible communication and poor workmanship. Don't use this company if you value your time, money, and patience.

Yes the pros got the work done. I did a little work afterwards myself but it was Not related to their work

Good service

The sales team was professional and worked hard to get me the best price.

Reasonable pricing. Delivery on time. Professional installation. Sounds like an ad but it’s the truth. I’m pleased with the result.

The job wasn?t 100% complete before being charged monthly payments. Wasn?t told the truth about financing and they?re charging an arm in a leg for don?t believe low interest rates ask them how the payments work. Every time I call, I have to leave a voicemail in which they do not respond to. When I finally got a hold of a representative she hung up on me and was very rude. Have to call them for information because they won?t contact you about uncompleted work or orders. Bad Bussey very bad business put me in a bad situation. Would go with another company.

Windows are not in yet

Adam Stephenson (from Hansons) came to my home to provide an estimate for a new roof for my house. He did a great job providing all information and pricing and came up with a solution that I was extremely happy with and was able to get it to fit my budgetary needs. I was extremely happy with his service!

Will never deal with Hansons again. Unprofessional and unresponsive. After painting and removing blinds for install they called 2pm day before and said weren?t going to make install appointment and next available was following Wednesday like my schedule didn?t matter. I sent 3 e mails. All ignored. Tried calling customer service 3 times kept getting recording no one available to take my call. Left 3 voicemails all ignored. Installers broke my $17.00 toilet paper holder and dented drywall under it. They credited me whole $20.00 to go to Home Depot, pick up replacement and install myself. The drywall I will have to mud and sand when I get around to painting the bathroom. Hansons will never touch another house of mine.

Beware Run don't walk!! If there was a way to give a negative review I would, this is the worst place to go through, poor quality, poor workmanship, way overpriced, poor customer service.. the windows that were installed were too small and they installed anyway, unlevel filled in with wood and foam, then put multiple different kinds of trim stacked on one another to try and cover up the gap around the window on the inside and a really bad trim job out side.. Hanson tried to tell me it there was nothing wrong with them that I got what I paid for, it wasn't until refused to pay that they waited months before they decided to send someone out to check and see if the would make it right and then the only would fix 2 of the windows..

This was a gutter job! It looks real pretty, but there is no slope on the gutters just straight and level. They also bent some pcs on my home. Have requested someone to come out but nothing yet. Hansons contracts every job out. They don?t have their own crews. I will be calling them tomorrow but we?ll see. Will probably have to sue to get it done. Will never hire Hansons again they are horrible and their staff is rude and unprofessional. Stay away from Hanson?s or you will regret it!

The installers were Great! The gereral manager Scott was a complete jerk. He was very condescending and talked to me like I was an idiot, very disrespectful. After negotiating a fair price I still hired them. Only because they did my roof and if I hadn?t hired them it could void my warranty! The roof was an absolute nightmare disaster, dealing with the contractor and Hanson?s. I will never hire HANSON again for any job in the future!! They are crooks and all?of their staff is rude.

Customer service was excellent. Adam was very knowledgeable about the product he was selling.

They did a good job with my windows

Word to the wise ? don?t use 1-800-HANSONS for home improvements. Just 2 weeks after they installed a new shower, the entire bathroom flooded today when I took a shower! When we called them, they REFUSED to come back out and said call a plumber because they aren?t responsible? Then they actually had the audacity to ask for $450 they added on to fix the shower ceiling, which they weren't going to do at first. We had to go around and around with them to get them to do it. We spent thousands on this and are now without a shower for who knows how long! They also ripped out the top of the window frame and bracket to fit the shower wall then threw them away so we have no way to hang the curtain back up; left wallpaper hanging and removed a piece of tile and left a spot at the bottom of the wall open. When we actually got them to come back and fix it, they put a poultry amount of grout in the hole, which later caved in leaving a hole again! Horrible experience and horrible customer service!

2 guys installed everything and we’re finished by lunchtime. I LOVE these new windows.

Mike was very helpful! He was delicate and considerate when selling the products. It was because of Mike we signed the agreement today. Thank you Mike! We also appreciated your refined sense of humor. We do hope to have more business with you in the future.

The worst experience ever... work left incomplete and unsealed for weeks... rescheduled multiple times... I am appalled they are still in business.

Awesome Amazing job