1-800-HANSONS (Detroit Windows)

The sales person did a very good job. His name was Dario, very courteous and professional. I appreciated him from start to finish.

I was expecting top-notch customer service and excellent workmanship on my roof replacement, but unfortunately, I was very disappointed with my experience. On the day my roof was replaced, there were approximately 10 people on the crew, and only one individual spoke English. I was also concerned to see several children who appeared to be under the age of 16 working on the job site. In addition, I received multiple complaints from my neighbors regarding trucks blocking their driveways. When I personally asked one of the crew members to move his truck, he glared at me, and I ultimately had to ask who was in charge before the issue was addressed. The crew also placed a speaker in my backyard playing loud music, which again resulted in complaints from neighbors. Considering the amount of money I paid for this project, the level of professionalism and service did not meet my expectations. The overall experience has left me questioning whether the roof was even replaced properly.

Assume ,salesmanship, very professional,went over everything, , product , warranty,finance, and installation,great job.

Great sales lady Lisa was great! As a 20 yr contractor/construction guy i was throughly happy with the information presented to me. No over pitch, over sales, today only type tactics. Would highly recommend.

Friendly, informative and helpful.

Red was very informative, professional, and transparent about Hansons history, product, and pricing.

Clear pricing, honest sales representatives, excellent execution of the work

Yes the Roof replacement is fantastic. Clean up is awesome. Friendly service.

great salesman

Had our roof, eaves and windows replaced. Excellent job on everything. They truly care about your customer experience.

Malcolm was great. A pleasant experience. I look forward to having my work done.

1-800-Hansons Did a Great Job converting my bathtub to a walk in shower with handicap accessible handles and a bench. I had a wonderful experience from the very knowledgeable and hands-on sales person Jeff, to the friendly and very professional installation guys Brent/Brett, they protected my carpet and cleaned up everything wonderfully and was done in 1 Day, Amazing! Everything was priced within my budget and spot on with the timeline that Jeff gave me. I would definitely recommend 1-800-Hansons to anyone that needs this tub shower conversion done. I got 4 different estimates and Hansons won hands down. Thank you 1-800-Hansons YOU ROCK!

An all-around frustrating experience, complete with terrible communication and poor workmanship. Don't use this company if you value your time, money, and patience.

Yes the pros got the work done. I did a little work afterwards myself but it was Not related to their work

Good service

The sales team was professional and worked hard to get me the best price.

Reasonable pricing. Delivery on time. Professional installation. Sounds like an ad but it’s the truth. I’m pleased with the result.

The job wasn?t 100% complete before being charged monthly payments. Wasn?t told the truth about financing and they?re charging an arm in a leg for don?t believe low interest rates ask them how the payments work. Every time I call, I have to leave a voicemail in which they do not respond to. When I finally got a hold of a representative she hung up on me and was very rude. Have to call them for information because they won?t contact you about uncompleted work or orders. Bad Bussey very bad business put me in a bad situation. Would go with another company.

Windows are not in yet

Adam Stephenson (from Hansons) came to my home to provide an estimate for a new roof for my house. He did a great job providing all information and pricing and came up with a solution that I was extremely happy with and was able to get it to fit my budgetary needs. I was extremely happy with his service!

Customer service was excellent. Adam was very knowledgeable about the product he was selling.

They did a good job with my windows

Word to the wise ? don?t use 1-800-HANSONS for home improvements. Just 2 weeks after they installed a new shower, the entire bathroom flooded today when I took a shower! When we called them, they REFUSED to come back out and said call a plumber because they aren?t responsible? Then they actually had the audacity to ask for $450 they added on to fix the shower ceiling, which they weren't going to do at first. We had to go around and around with them to get them to do it. We spent thousands on this and are now without a shower for who knows how long! They also ripped out the top of the window frame and bracket to fit the shower wall then threw them away so we have no way to hang the curtain back up; left wallpaper hanging and removed a piece of tile and left a spot at the bottom of the wall open. When we actually got them to come back and fix it, they put a poultry amount of grout in the hole, which later caved in leaving a hole again! Horrible experience and horrible customer service!

2 guys installed everything and we’re finished by lunchtime. I LOVE these new windows.

Awesome Amazing job