Happy Maids, Inc.

I've had Happy Maids as my cleaning service for a couple of years. They are wonderful! Very thorough and nice ladies. They even called me when my dog was at the kennel and they were worried that he escaped and wanted me to know he wasn't anywhere in the house! Very professional team.

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They did great work. One of them spoke English, the other only Polish. The one that didn't speak English seemed to yell a lot. They stayed until their work was done which was much appreciated. We got the 1 hour deal through AL and they worked 1.5 hours. <br />

Two women showed up and they were here for about an hour and 15 minutes. They did a fine job though.

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I use them once a week. I have been using them for about a year and a half. They are good, easy and reliable. They are always on time. They are very price competitive and do the job they are supposed to do.

They did an ok job.  There was still some dust left behind.

Clean out of inlaw sweet was OK - large spider webs in closet left <br /> Hardwood floors were streaky and i had to re-do the floors <br /> House cleaning -deep cleaning - was not satisfied - blinds lightly dusted still spider webs and dusty, refrigerator not cleaned out, floors same as the other streaky and i had to re-do.  things left out and not put into place.  For a deep cleansing i expected sofas to be pulled out and cleaned under.  <br /> I called and spoke to the owner and she was very responsive - she did give me a discount but honestly even after the discount i still feel like i overpaid for bad work. <br /> i had used them before and they did an awesome job that is why i used them again.  This time i was not happy at all. i think they were rushed due to the Christmas holiday. they did say they had 6 other jobs that day. But that should not be a reason for me to get bad service. <br />

Very prompt response for scheduling.  House was in desperate need of deep cleaning.  Team of 2 did a great job! <br />

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They sent three ladies who did a great job with the deep cleaning as we had just moved into a new home. They cleaned all three bathrooms and left them spotless. They vacuumed and cleaned all the floors and dusted the entire space. Great job and I would use them in the future. <br />

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Three ladies did the cleaning in about 2 hours. They did a good job, <br />

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I think that they did a nice job.  They cleaned inside each and every cabinet and drawer in the kitchen.  The bathrooms were nicely done.  The floors were mopped well and the windows washed.  The only thing missing was cleaning in the laundry room.  The washer and dryer were not cleaned inside or out and that service was listed on the move in cleaning package. Other than that, we are very pleased.  <br />

It went very well.  Happy Maids provided great service and even better results.  I will definitely hire them again. Two thumbs up! <br />

<p>All rooms were dusted and floors were swept and washed.  They moved the furniture to do the floors and base boards.  Ceiling fans were dusted and lights were cleaned.  I have black appliances in my kitchen and they were shiny and fingerprint free!  Bathrooms were spotless and mirrors were clean and streak free.  I was very happy with "team 06" and would have them back to clean my house.<br /> <br /> <br /> <br /></p> <br />

Cleaning crew did a great job.  3 cleaners were on site, and they were done within 3 hours.  Great job.  House smelled sparkling clean.   <br />

We tolerated these things, and largely left them unreported because we wanted to be patient and understanding. All services will have a bad day now and then. <br /> Then, recently, despite our long-standing arrangement for a regular monthly cleaning date (4th Wed. of the month, PM), we ran into rescheduling difficulties for our Feb. and Mar. cleanings. To be accommodating, we agreed reluctantly to a reschedule of our Feb. cleaning at the request of someone who was in charge of the office while the supervisor was on vacation. In March, the supervisor (Maggie) called us and announced a changed date for our Mar. cleaning, without giving us the courtesy of asking if this would work for us. <br /> When I said repeatedly that it would not work for us, the supervisor indicated that she would nonetheless need to change the date. As long-term customers, we were irked, because we felt that other newer customers could have been rescheduled. THEN the cleaning crew appeared on our regularly scheduled Wednesday. Maggie did not have the courtesy to notify us that they would be arriving as originally scheduled.. Do I have to say that we were not ready for the crew to show up? <br /> Having had enough with poor service and an argumentative, dictatorial and unprofessional office manager, we canceled our service about a week and a half ago. We called twice after cancellation to request that our keys be returned. Each time, Joanna (subbing for the supervisor/office manager, Maggie), indicated that someone would drop off the keys, but could not tell us when that would occur. <br /> Today we called the office and indicated that we would be dropping by to pick up the keys. Maggie, the supervisor/office manager was in the office minding the phones. She insisted that our keys had been dropped off in our mailbox by "Margaret"  last Friday. I said we did not have the keys and asked if there might have been a mistake on the drop-off. Maggie indicated she would check with Margaret. Maggie called us back and said once again that the keys had been dropped off. WE STILL HAVE NO KEYS, after checking carefully all of the possible places the keys could have been dropped off. <br /> Our theory is that a mistake was made in the drop off, or that (despite what we were told) the keys were simply thrown away. <br />  I am greatful that we had the house re-keyed immediately after cancellation. I am also delighted not to have to continue dealing with the supervisor/office manager of this service. <br />