Hard Knox Tree Service LLC

We hired Hard Knox to remove two trees on our property by cutting them down and taking the trees and limbs away OR chipping them up with a chipper and blowing the chips into our wooded backyard. The quote was competitive and work started on the day agreed upon. However, for the first tree, they cut and piled some of the trunk on our cut wood pile, but threw cut sections of branches around our wooded backyard as if they were "hiding" the brush. For the second tree, they just piled all of the brush and stumps (some 6-foot sections) in the back corner of our neighbor's property, except for what they decided to load into the back of their truck. When this was discovered, I called and texted photos to the service immediately and was told they would send someone out to look at it and get it cleaned up and removed. No one ever came. Texts and calls later promised us that they "would see what they could do." A threat to dispute the payment with our credit card company resulted in them stating