Headen Electric, Inc.

Was charged for minimal work (was meant to be an inquiry to become an estimate). Verbal estimate was vastly different than the written quote (understandable that there would be variation, but not by the amounts given). On the estimate, there wasn't a breakdown of cost vs competitors estimates (seemed arbitrary as if guessing). Asked for a second estimate with work removed in an attempt to get into budget and the estimate went up. It was at this point, weeks later, that I was told that the minimal work he performed the first day had water in one of the boxes for a light I wanted turned into a flood (exterior job) and was most likely the cause for the breaker to keep tripping for the exterior, which was the reason for the call out. The flood he put in was in the same box as the water. I asked for a third estimate in a minimalist capacity (to see what could be done with the least amount). I never received that. I texted to inquire on what was going on was then told that they were scheduled/booked for over three weeks out and never heard from them again. I went with a different company and had the work done and figured I should let them know I wouldn't be needing their services (assuming they considered me a client still). I emailed them and never got a response, which is upsetting and the review to share with others. Would not recommend.

Had them perform a whole circuit breaker box replacement plus transfer switch install. Breaker box was installed within two weeks and the transfer switch was installed about a month later. Both installed within a single work day so far without issue. They also stayed to answer several questions I had about the systems which was very helpful. Thus far I would recomend them. If youre using this as a guide make sure the people you use are fully bonded and insured these people are some of my lower bids for the job from different companies were not.

Quality work, performed as scheduled, A+