Healthy Basement Systems, LLC

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

17 Years In Business

Company Details

  • Bilingual


  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: 9:00 AM - 2:00 PM
  • Sun: Closed
View All Details & Credentials


Service Details

    Areas of Expertise

    • Foundation or Basement - Waterproofing
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted


    2 Verified Reviews
    • 5
    • 4
    • 3
    • 2
    • 1

    Highly rated for

    Showing 1-2 of 2 reviews Showing 0 reviews
    0.50 Maria D. Holbrook, NY

    I absolutely would NOT recommend Healthy Basement Systems systems to anyone!! Such a horrible experience. I had Gabriel (salesman) come to my house after numerous episodes of flooding in our basement we were starting to renovate. He did his inspection and I showed him pictures of where the flooding was. He said it was unusual but that it would be resolved by installing a French drain/sump pump/water guard. We agreed on a price and set up an appt for the crew to come and install it. Fast forward to a few days later when Nick and the crew come to install it. Nick talked to me and told me he did not feel comfortable installing what was recommended because he did not think it would fix our issue. But he spoke to his boss (I'm assuming Bill) and he was told to install it anyway. Half way through as Nick was digging he said it was completely dry and again, did not think this was going to help us. But again, he was told to finish it. THE JOB SHOULD HAVE BEEN STOPPED HERE!! But they were told by their company to install the system, so they did. Fast forward- over the next week after installation I had my basement flood 3 more times!! 2 of those times various members of the crew had come to my house to inspect, and it was determined that the system that was installed was bone dry. It never caught a single drop of water. It was a completely useless system. I kept sending the company pictures after every flood, showing them pictures of the flooding in the exact same location as before we paid them to fix it. And every time we spoke they had a different idea of what was definitely the problem and what would definitely fix it. First it was definitely the penetron that would fix it. Then it was a lateral that would definitely fix it. Then it was definitely removing the little piece of cement near the sump pump that would fix it. Then it was the wall space that would definitely fix it. It is evident that this company has no clue what would actually fix my continuous flooding, but they took thousands of dollars from me and promised me a warranty that they now are not upholding. They agreed to install a lateral under the warranty, scheduled a crew to come, and then after they got to my house with the supplies BACKED OUT because the owner Bill told the crew not to bother installing it. I have continuously asked for a refund as I need to now pay another company to do the work they agreed to do and were paid to do, but HBS will not refund the thousands I paid them for a problem they failed to fix. UPDATE 12/11/2020 I had another company come in and inform us that the system installed was completely unnecessary in fixing our water issues, and HBS sold us something we did not need. After arguing back and forth HBS agreed to remove the system if I took down my negative reviews. When sending their crew back we were informed they now could not remove the system because of metal studs put up in front of the system. I offered to take them down but was told no and they would need to come back. Now I am told that they won't come back to remove it unless I pay them another $750! Or my other option is to keep the useless system that I NEVER NEEDED and they would only refund me half, just incase I suddenly develop an issue that will require a sump pump. Ummmm what??? Yes please let me keep a $3000 system that literally does nothing for me. This company should be ashamed!! They put in a system I never needed to make $3000 off me, acknowledged it, and now are trying to scam me out of more money!! I was told that I should just be happy to have a dry basement... and when I told them their company had nothing to do with helping my basement to stay dry I was told it should not matter how I got it. I would never have been in this situation if they did not try to rip me off from day 1. I will be pursuing this in small claims court. ...


    Everything was great!


    Healthy Basement Systems, LLC
    Rocky Point Crawl Space
    Clean, Secure, and Dry

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
    To find more licensing information for your state, visit our Licensing Requirements page.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.