Heart Heating & Cooling, LLC

We were told the Heart Tech would be with us anytime between 1 and 5 pm. At around 10 am he called to say he was on his way. Good thing we were home. Technician was here to service our new AC and check new furnace. Received a clean bill of health which one would expect with a new system. Tech Jeff was knowledgeable and extremely personable. Our new furnace has pellets to absorb any moisture. We were told that replacing them would result in a charge of over $100. Not pleased to hear this news and don’t see why we would have to pay for replacement given that the system has the pellets. Will need to speak with Heart Manager.

This installation of my furnace was done same day and the installers were very courteous. They also installed 3 carbon monoxide detectors to bring my house up to code. I have used this company for 4 different services now and all have gone very well.

Heart is a reliable company and James did a terrific job.

Charles Osment and Jon Estes installed a new heat pump HVAC system in our home and we couldn't be happier with the entire Heart experience. Our initial consultation with Charles was thorough and informative. He educated us about our current system, options for replacement/upgrade, and made specific recommendations about three options. Scheduling and communication was exceptional. The installation went very smoothly, and Charles and Jon cared for our home as if it was their own. They thoroughly explained about the new system components and the programming and function of our new system before wrapping up for the day.

We had to set up electrician to come out, the outside unit plug in was loose, so they needed to pull our annual electricity check up a week so that we could get that done to make sure we had AC when it started getting warmer out. We had both Tyler and Josh here and they were both wonderful! While here they also looked at our basement furnace. I would recommend Heart for all of your home HVAC needs!

Marc Zeno serviced our furnace and he was great. He was friendly, professional, and knowledgeable. Would definitely hire again.

Once again we received excellent service from Heart Heating, Cooling, Plumbing, & Electric. Jimi, Merlin, & Logan (electrician) removed our very old gas water heater & installed a new larger capacity electric one for us. They were professional, courteous, very knowledgeable, efficient, and cleaned up after the work was completed. They explained how the new water heater operated & answered all of our questions. Could not be more pleased! Great teamwork by these guys & they finished the job in about 3 hours!

We called to have our furnace checked before winter comes, they had an appointment available that very weak. Their Tech came out did a fabulous job cleaned everything up. We've been using them for 5 years now, and I wouldn't go anywhere else.

Called Heart heating to replace a 30 year old furnace, found the experience to be very smooth from the initial estimate to the final install/clean up. The furnace/materials and workmanship were very high quality, would definitely recommend!

Very honest and friendly service. Good technical knowledge and quick! The technician quickly found the issue and it wasn't very costly. Great customer service and attitude!

We have used Heart twice in the last year and had the same tech, Ruben Tapia, both times. We appreciate him being on time, professional, knowledgeable, and able to fix our issue in a timely manner. Any repairs on HVAC systems are expensive but we feel Heart is pretty on par with other local companies, and we have their yearly membership which discounts things by 15%. Ruben solved our AC issue and explained everything thoroughly and left us with resources to use/call if the issue persisted. We will use Heart again.

Give that man a raise! Ray was awesome! I added a gas line for a new dual fuel stove. I already had Natural Gas into the house for hot water heat. Ray did a great job, he was very thorough and worked efficiently, explaining what he was doing. He pressurized the line and after the inspector comes for the permit check he will come back to hook everything up. Ray explained the distance of pipe, size of pipe etc of how it relates to the BTU's needed. I liked the reassurance of the correct number of BTU's covered for the size pipe and my usage. Thank you also for the military discount, my son is still 20+ years active duty and I truly appreciate you helping veterans and their families. I told him and he was very happy that I got the discount.

Preston was fantastic. Very professional, worked with us in an emergency situation and presented us with options to consider. Highly recommend Preston and Heart!

Technician was very thorough, he explained everything to me. The drain is working perfectly. We will use this company again.

I would strongly recommend them to anyone needing a HVAC and Electrician Expert!

Really appreciate Darryl Fabra for his quality work and inspection of a Sump Pump Pipe leak I had. He was helpful and answered all my questions about proper repair, suggested a Restoration Company, and helped me understand the situation with my Sump Pump going forward. I've worked with him before and think of him as one of the best at Heart, and one of the few Plumbers I worked with there. Great service and people, I really support this company. Thank you, Darryl!

I got my quote from Victor Gallegeos great guy and straight up. After a lot of research I picked Heart to do my new Boiler install. Mike Townsend came out and started the ball rolling, he really new his boilers. Then a lot of guys showed up to tear out the old. I would love to mention everyone but that would make the review to long. A special shout out to Kevin Summey and Trey Donges for doing a great job. would highly recommend.

Exceptional team from beginning to end. Our Technicians, Michael Ibarra, Joseph Rodriguez, and Kurt Vazquez and team did an outstanding job replacing our furnace, ac and steam humidifier. Very professional and pleasant. Would definitely recommend!!

My technician, Jason, was absolutely excellent! This is my fourth encounter with Heart and I only have the very best to say about them. Theyâ re knowledgeable, competent, honest, on-time, everything you want the service to be! Definitely higher, them!!

Old, fragile pipes were leaking at my home over a weekend holiday. I'm grateful for the ability to request an appt online after hours and the prompt follow-up to my appt request. I especially appreciate Sterling's prompt, professional manner in planning for and taking care of the repair. He offered viable solutions to ensure quality work will providing options for my budget. He did a stellar job!

I scheduled service with them three or four times, and each time they contacted me to cancel or reschedule service. I am trying to be politically correct, but this company does not know their head from their ass. I would not hire them again and would not recommend them. 

Good

They offer very reliable service. We were told what needed to be done and how it would be done. They offered a highly rated humidifier replacement and the installation was as estimated. We are happy with the expertise of the service staff. We are impressed with the notifications we receive confirming our appointments and who will be the technician. This is our fourth major appliance and installation from HEART. We are very pleased we chose HEART again!

Jade and Talon were friendly, professional, explained everything they were doing and got the work done quickly. I would highly recommend them!!

Katie arrived on time, quickly replaced my failing pressure reduction valve, and then checked all the plumbing fixtures in the house to ensure that they were all working properly. Super service with a friendly smile.