Hedison Appliance Service

technician was on time, diagnosed and explained problem efficiently, and charged fair price.

The problem wasn't fixed when Hedison tried to work on it, and they haven't helped me out any further.

These guys were barely familiar with the problem. The necessary repair was fixing the ice maker and replacing the water filter input. The water filter alert light was on and red, Yet they said it was not a problem. They also said it would take 24 hrs before the ice maker would work. 5 days later and not a single cube. Was then told they would be in Philadelphia for the next 3 days.Their Answering machine was full not taking any calls. No follow up and I'm out $400. I'm extremely dissatisfied, and very disappointed with this referral. I would never recommend this contractor.

Company was on-time, professional, and honest.

Asked for a $50 fee for coming and then did not follow up with quote

Jose & Francisco worked well together. They analyzed the problem, showed it to me and gave me options. While they didn't have the part, they got it and came back the next day to finish. Nice guys.

Were late twice.

Good job

Service was courteous and prompt and the repair was done quickly.

They came quickly but seem the problem reoccured. It looks like they have not identified the core issue. Need to see what they do on the second visit before i comment fully. Update: My refrigerator has been not working and now they do not respond to my phone calls, texts. Not very professional and I am not happy with the outcome

Most unprofessional business I ever encountered in my life. To say the very least they were 2 hours late to first Service Call. Only accepted Cash.$50. Next Service Call to finish the job they stated very clear they would be there at 7am. I called numerous times they day of, no one picked up. They finally called and said, "sorry we are running late, we had a bad day...? I don't even know what that meant. Then they wanted to come later, which at that time the Tenant and myself would not be there. They just kept saying different days which never would work. I told them today at 7am was when I arrange for everyone to be here to let you in and myself to pay you. I lost a whole day of work and inconvenience my new Tenant of only of week. Then they insisted I pay for the parts. I regret using them and cost me a ton of time and money now, let alone the headache from this most unprofessional business I ever used in my life. Beware.

They were thorough and showed me what was wrong with my washer and pricing was good. The only issue I had was follow up when they were coming out and being on time. I would hire them again.

Prompt response for estimate, scheduled appointment to accommodate my schedule, exactly on time, efficient and effective repair, reasonable fee . . . overall, exceeded my expectations. THANKS!

I have called Hedisons to fix a gas leak in my range. They charged 240 USD for the job, came three times (one of which they were 4 hours late), changed a couple of burners. The leak is still there.

Hired to do a very simple gas dryer hook up took less then 20 minutes and charged me 140.00. After they left noticed dryer vent looked all bent.when I took a closer look it wasn't even hooked up.I had to have someone else come hook it up properly. Not to mention they were 3 hours late and gave me a hard time when I tried to write a check.Very disappointed.

Francesco was very personable, efficient at his job. Price was reasonable too. I would definitely recommend them to anyone

-great price -good customer service -repaired fridge within 30 mins

They had no clue about what is causing the issues with my washing machine and were talking about remedial actions which you can attribute to only someone who has no experience with washing machines.

This is to make a serious correction in my previous review about this company and the service offered by Mr Francisco for a refrigerator repair. The repair done lasted 3 days and the refrigerator started increasing temperature again apparently due to a refrigerant leak. He filled refrigerant without detecting and correcting the leak previously which is against the sound technical rules. Also air was introduced into the system which resulted in an emulsion of refrigerant and oil with atmospheric moisture ruining the compressor. This is like putting air in a flat tire that has a hole in it. In spite of a verbal warranty of one year given he never showed up after contacting him once. Now the refrigerator doesn't worth the reparation according to a certified technician that I had to call. $180 wasted with this company using incompetent technicians without adequate refrigeration knowledge and experience.

Freezer repaired. so far working well. would have liked a written guarantee instead of verbal assurance that if anything goes wrong just to call.

Had to reschedule because they did not have the part needed but fixed the washing machine in an hour without it. Impressive and only charged $40.00

one hour service call, without parts, $194. I think that was very high. Even Sears doesn't charge that much!

They were very professional,diagnosed problem immediately and cost was very reasonable. Would hire again.

My fridge stopped working on a Saturday of a holiday weekend. I was able to speak with someone on Sunday and was scheduled for my appointment the next day (4th of July). They put a rush on the replacement part and hopefully it will be here by Wednesday. They were on time and very professional. I would recommend their services.

I had a wonderful experience with them. They came on exactly the time they told me they gonna come. And they explain to me what the problem was and they fix it within a short period of time. They also saves me some money because I was thinking about buying a new oven which might cost me a lot more money than I spent on the repairs. So I'm very happy. I will recommend this company to anybody.