Herndon/McFarland, Inc.

4.59 |48 Verified Ratings
Write a Review

Herndon/McFarland, Inc.

4.59 | 48 Verified Ratings
Write a Review

972-960-9996

4181 Billy Mitchell Drive
Addison, TX 75001
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Profile
Herndon/McFarland, Inc.


We are dedicated to providing our clients with the very best in service, installation, and repair for all phases of your plumbing needs. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Dallas
  • Plano
  • Garland
  • Irving
  • Lewisville
  • Richardson
  • Carrollton
  • Frisco
  • McKinney
  • Mesquite
  • Coppell
  • Allen
  • Wylie
  • Addison
  • The Colony
  • Flower Mound
  • Prosper
  • See All >

Services Offered

Plumbing
  • Clear Sewer Main
  • Faucets, Fixtures and Pipe Repair
  • Water Heater Install
  • Water Heater Repair
  • Clear Drain Clog or Blockage
  • Tankless Water Heater Install
  • Water Main Install or Repair
  • Sewer Main Install or Replace
  • Drain Line Breakage Camera Locate

Areas of Expertise

  • Tankless Water Heater - Install - For Business
  • Plumbing for a Home Addition or Remodel - Install
  • Slab leak locating and repairs
  • Sewer replacement

Product Brands Used

  • Kohler
  • Moen
  • Price Pfister
  • TOTO
  • Viega
  • Wolverine Brass, Inc.
  • Grunfos Hot Water Circulation Pumps
  • Pipe Genie trenchless pipe replacement

Quick Facts

Business Hours
Monday:
8:00 AM to 5:00 PM
Tuesday:
8:00 AM to 5:00 PM
Wednesday:
8:00 AM to 5:00 PM
Thursday:
8:00 AM to 5:00 PM
Friday:
8:00 AM to 5:00 PM
Saturday:
7:00 AM to 8:00 AM
Sunday:
7:00 AM to 8:00 AM
(Please call to confirm)
  • Trip Charge
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1995
Memberships & Affiliations
  • Plumbing-Heating-Cooling-Contractors Association
  • Member of Quality Service Contractors
State Licensing
Trade: Master Plumber
License #: 35786
Expiration: 04-30-2020
Awards
  • A+ rated by Dallas and North Texas Better Business Bureau - Member since 1996
  • 2015 and 2016 Super Service Award by Angie's List
Screening
HomeAdvisor Screened. View Details

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HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

We are supoporter of the North Texas Food bank and local middle school and high school sports teams including Plano East High.

 
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Herndon/McFarland, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 48
  Page 1 of 5
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5.0   |  
he cam in did his job and moved on as expected!
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4.5   |  
Fast and great customer service
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5.0   |  
David was the technician the company sent out. He was on time, competent & efficient! I hate dealing with home repairs. He assessed the problem & explianed the repairs needed & cost. Should I have plumbing issues again I will ask for David! I would definitely recommend this company to my family & friends.
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3.0   |  
Review by in Plano, TX
There workers did not appear to be very experienced. The problem was not fixed. They do tell you about the $60 trip charge that they tack on to the bill.
Response by Herndon/McFarland, Inc.: I"m sorry to hear that you did not get informed about the $59.50 trip charge. We will be happy to refund it to you since you were not made aware of that. I know we resolved leaks at the upstairs lavatory supply lines but apparently there was still something else that you discovered later. If you have a chance to let us know what that was I will certainly pass that along to our plumber so he can learn from his oversight. Sincerely Lee McFarland
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5.0   |  
Review by in Plano, TX
They were timely and personable. He showed up on time and did a great job.
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5.0   |  
Review by in Dallas, TX
This company was on top of it. I emailed them on a Sunday and they replied that same day. I was truly impressed with their attention and service.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Carrollton, TX
Good, prompt service. Higher price than I expected.
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5.0   |  
Review by in Frisco, TX
They were very prompt, they did a great job!
Response by Herndon/McFarland, Inc.: Thanks for giving us that feedback and please let us know if can assist again. Best regards, Lee McFarland
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2.5   |  
They were fast and friendly, but WAY too expensive(a 30m job cost me 300$). Also the work was performed to bare minimum level, I had to finish the job. Will not work with again.
Response by Herndon/McFarland, Inc.: I am sorry to hear that you were not pleased. We will try our best to make this right for you. Please give us a call and ask for Lee.
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4.0   |  
Home advisor uses excellent professionals
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Showing 1-10 of 48
  Page 1 of 5

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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