Hero Plumbing, Heating & Cooling

4.33 |226 Verified Ratings
Write a Review

Hero Plumbing, Heating & Cooling

4.33 | 226 Verified Ratings
Write a Review

612-263-9734

3110 Washington Avenue North
Minneapolis, MN 55411
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Profile
Hero Plumbing, Heating & Cooling


Sometimes you just need a hero!

We are dedicated to providing our clients with the very best in service and repair for all phases of your PLUMBING, HEATING or COOLING needs. We offer upfront and fair pricing once our technician is in your home to evaluate your situation. We do not offer quotes or estimates at the time of appointment scheduling. We only service Owner Occupied Residential Homes. We do not service rental properties. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Minneapolis
  • Saint Paul
  • Eden Prairie
  • Minnetonka
  • Hopkins
  • Maple Grove
  • South Saint Paul
  • Osseo
  • Prior Lake
  • Shakopee
  • Burnsville
  • Inver Grove Heights
  • Newport
  • Rosemount
  • Dayton
  • Circle Pines
  • Rogers
  • Lakeville
  • Andover
  • Chaska
  • Savage
  • Spring Park
  • Maple Plain
  • Loretto
  • Hugo
  • Saint Bonifacius
  • Excelsior
  • Victoria
  • Anoka
  • Hanover
  • Wayzata
  • Long Lake
  • Chanhassen
  • Saint Paul Park
  • Champlin
  • Mendota
  • Lake Elmo
  • Hamel
  • Cottage Grove
  • Mound
  • See All >

Services Offered

Air Conditioning
  • Central A/C Repair
  • Central Humidifier Install
  • Central Humidifier Repair
  • Central Air Cleaner Install
  • Central Air Cleaner Repair
Heating & Furnace Systems
  • Heat Pump Repair
  • Gas Furnace - Repair
  • Gas Boiler or Radiator Heat Repair
  • Oil Boiler or Radiator Heat Repair
  • Radiant Floor Heat Repair
  • Electric Furnace - Repair
  • Ducts & Vents Install
  • Radiant Panel Heat Repair
  • Thermostat Repair

Areas of Expertise

  • Central Air Conditioning Repairs
  • Gas and Electric Furnace Repairs
  • Heat Pump Replacements Repairs
  • Gas and Electric Boiler Replacements Repairs
  • Indoor Air Quality

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 1914
State Licensing
Trade: Mechanical Contractor Bond (Registration)
License #: MB005413
Expiration: 10-15-2020
Awards
  • Better Business Bureau - Torch Award for Ethics
  • StarTribune Top Work Places
  • Pulse of the City 2015-2017
  • Super Service Award - Angies List
  • Top 25 List-Mpls/St Paul Business Journal
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Hero's Community Gathering Spaces are free to use and open to all. The space is created for the community to enjoy and use for meetings, parties, and more. Visit our website for more information!

 

Photos
Hero Plumbing, Heating & Cooling


My Work
1 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Hero Plumbing, Heating & Cooling

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 226
  Page 1 of 23
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5.0   |  
Review by in Minneapolis, MN
Great work!
Response by Hero Plumbing, Heating & Cooling: Jacob, we appreciate your 5-star review! Thank you so much for your business and for choosing Hero Plumbing!
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5.0   |  
Review by in Fridley, MN
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
0
Response by Hero Plumbing, Heating & Cooling: We appreciate your 5-star review, Susan! Thank you so much for choosing Hero Plumbing. We look forward to seeing you again!
Was this review helpful?  
5.0   |  
Review by in Plymouth, MN
Project: Repair Electric Furnace / Forced Air Heating System
Response by Hero Plumbing, Heating & Cooling: Thank you so much for your review, Janet. We appreciate the 5-star rating and we look forward to servicing you again! Thank you!
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1.0   |  
Review by in Minneapolis, MN
h
Response by Hero Plumbing, Heating & Cooling: Thank you for letting us know about this, K J. Please contact us at your earliest convenience. We apologize that you did not have the best experience and we will do everything we can to correct the situation. Looking forward to speaking with you soon.
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5.0   |  
Agent is knowledgeable, helpful and was able to resolve the issue. Hero PH&C is flexible as i have to reschedule couple of times.
Response by Hero Plumbing, Heating & Cooling: Thank you for your 5-star review, Johnson. We appreciate it! We look forward to working with you again.
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5.0   |  
Review by in Minnetrista, MN
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Ryan Richardson from Hero Plumbing, is an outstanding young man. I am going to ask for him, when I have to do any service calls.
Response by Hero Plumbing, Heating & Cooling: Thank you for your review, Gordon! Ryan is one of our best employees, and we are so glad you had an excellent experience with him. Thank you for choosing Hero!
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5.0   |  
Review by in Shakopee, MN
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Paul was a cool dude
Response by Hero Plumbing, Heating & Cooling: Thank you for rating our service.
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5.0   |  
Review by in Maplewood, MN
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Very professional and on time, explained everything to me in laymen's terms which is good cause I am not an HVAC specialist!! Really liked the whole process, from talking with people in the office to interacting with Brandon, the technician. Will defiantly use them again!
Response by Hero Plumbing, Heating & Cooling: Thank you for your feedback. We appreciate you taking the time to write a review.
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0.5   |  02-14-2019
Review by Vusumuzi Z. in Minneapolis, MN
Project: Repair a Natural Gas, Propane or Electric Fired Boiler or Radiator Heating System
The folks who take the calls for scheduling are outstanding and very considerate. The $69 charge to come to your home is not bad 0 and they say that it covers an inspection that's required before they can do any work. That includes the simple task of replacing a radiator bleeder valve. In fact it appears that it;s simply a ploy to charge outrageous fees. They charged us an additional $266 for a 10 minute job and a $9 (full retail cost!) part. And they required that my wife sign a statement that you are completely satisfied with their service. They are a rip off!
Response by Hero Plumbing, Heating & Cooling: Vusumuzi, I apologize that you were less than satisfied with our company. We strive to provide a world-class customer experience, as well as fair and valuable solutions. A member from our management team will be reaching out to you shortly to discuss your concerns further.
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4.5   |  
Review by in Little Canada, MN
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Tim and Ryan did a wonderful job. I had called another heating company the same day and they couldn't fit us in until Tuesday and Hero stepped up. Thank You
Response by Hero Plumbing, Heating & Cooling: Thank you for your feedback. We appreciate you taking the time to write a review.
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Showing 1-10 of 226
  Page 1 of 23

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

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