- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process98% Recommended
20 Years In Business
Company Details
Hours
- Mon: 9:00 AM - 4:00 PM
- Tue: 9:00 AM - 4:00 PM
- Wed: 9:00 AM - 4:00 PM
- Thu: 9:00 AM - 4:00 PM
- Fri: 9:00 AM - 3:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Electronic Fence Installation & Service
- Indoor Systems
- Remote Systems
- Installing the best professional grade products, with lifetime warranties.
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 48 results
5.0
Nancy N.
Shortsville, NY
9/16/2024
Pavel did a wonderful job repairing our broken connection on our fence. He was prompt and efficient. Our dogs are now safe! Thank you for the great service.
5.0
Kathy Uzzilia
Google Review
5/19/2023
Very responsive, came right out to repair the damaged fence!!
Response from Company:
Thank you, Kathy! So glad we could help with your fence!
5.0
Janice Reeves
Google Review
3/23/2023
Excellent company to work with! They did a great job of listening to what our needs were and setting us up with a fence that fit both our budget and our needs. Rebecca was wonderful with our less than obediant dogs and did a great job with training them (and us) to use the fence. We've had the fence for almost a year now and the dogs love their freedom to run about the yard. I would highly recommend them to anyone.
Response from Company:
Thank you for the great feedback! I'm glad to hear the fence install and training went well and you have been successfully using the fence for a whole year now! Thank you for being a great customer.
5.0
Hector V.
Webster, NY
12/27/2022
Pet Training and installation went very well.
5.0
David Rosenberg
Google Review
12/20/2022
Had our line break in the driveway. Made a call and they were out the next business day. Friendly, efficient and thorough. Nothing but good things to say about the whole process!
Response from Company:
Thank you for the review! Glad we were able to get your fence repair done quickly and satisfactory!
5.0
Marchewka Chewks
Google Review
11/5/2022
Customer service rep named Laurie was great to deal with when I contacted this business. She set up an appt in a timely manner. I met with Corey who was very knowledgeable, very polite and took the time to walk my yard and see what we needed for our new lab. I priced out 3 other vendors. Corey also advised that they give Military discounts. I went with this company, Corey just installed it on 11/03/22. So far we are very pleased with the installation. They also finance which was a bonus.
Response from Company:
Thank you for the amazing review! We are so glad you chose us for your pet fencing needs. Great to hear that you were satisfied with your hidden fence installation and the entire process, we really appreciate it!
5.0
Jessica Rizzo
Google Review
10/28/2022
Great company too do business with! Excellent customer service our service tech Cory was so helpful knowledgeable caring & friendly! My doggies are nice & secure with Hidden Pet Fence of Albany 🐶
Response from Company:
Thank you Jessica! We enjoy working with you and your dogs! Glad to hear they are staying safe and secure in your fence!
5.0
Corey D.
Rochester, NY
12/9/2021
Rebecca was on time and very thorough. Great experience. Very pleased with finished product.
4.5
Bill E.
Honeoye Falls, NY
11/8/2021
Our dog, a 5 mo. old very rambunctious puppy, stays well away from the line. Thy did a great job. Only one minor flaw, The wire machine gauged a short groove in the driveway where they started up the machine.
0.50
Warren K.
Pittsford, NY
10/22/2021
Bad product. Bad installation and bad service. Our dog was contained by an Invisible Fence brand system for 6 years without an issue. Then, we moved and switched to this brand, which was a BIG mistake. Our dog is afraid to leave the house now. The system was installed incorrectly and our dog was shocked a few times in the beginning while we followed the training instructions. It has been 5 weeks now, and she is still afraid to go into our yard. We spent over $2,000 for a system that does not perform. Very disappointed.
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