Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
About us
High Peak Remodeling, is a local owned company that has two divisions. All Masonry that does all types of installs and repairs on brick, cinder block, pavers and concrete sidewalks and driveways. High Peak Remodeling that does kitchens, bathrooms, family rooms, decks, fencing (wood, aluminum, vinyl). There is not much in home maintance that we have not done.
Business highlights
43 years of experience
Services we offer
Full Service Remodel and Masonry Company
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.823 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 48% | ||
| 13% | ||
| 13% | ||
| 9% | ||
| 9% |
Filter reviews by service
Showing 1-23 of 23 reviews
JESSE B.
Sep 2022
I hired this company to do a roof, siding, and windows. When the job started finishing up the contractor does not finish the job and told me. I will come back some other time to finish but go ahead and pay me. Unbelievable, they would ask for money for the work they have not completed under an I give you my word to return. They were supposed to come out last week to finish and I come home to a note on my back porch with parts laying there saying I will come back some other time to install these. Sure enough, they asked for their money again after the work not being completed. I ended up just telling them to delete it from the final bill since they can not seem to put my house back and I will now have to find someone else to finish the job. They left a 2-inch gap between my outside walls and my inside flooring that I have to fix, reattach my bathroom sink, and put the hose bib back in the wall.
Dotsy C.
Jan 2020
Very difficult to communicate. Vagueness about project plan. About 1/5 of the way in we realized the supervision was slight and the work not up to expectations. We pulled the project, lost most of our deposit, but I was so grateful to be done with them, I did not care. I wrote a basically friendly, email explaining our reasons for terminating, and had decided if Jason responded in ANY WAY indicating our concerns had been heard (even if none of the money we felt was due to us was returned) that I would just let it drop and not write a negative review. Big mistake Jason. We now have another contractor on our project and it is a whole different world! Beautiful, creative work for equivalent money. I just feel lucky to have gotten out when we did.
Jason I.
Feb 2018
Deck or Porch
Don is a manipulator and has no moral or ethical integrity. This company preys on those who do not educate themselves on proper construction work. Don also likes to manipulate the contract going forth to extract more money from the customer. The work was good up until the point that it required craftsmanship and detail work. He sent an arrogant individual over to finish the work weeks later than what was expected to finish. Only to find a pieced milled hand rail that was not at all aesthetically pleasing. Also, the decking was not screwed to the joist properly the first time which he did offer an apology but when they corrected the misplaced screws, it left multiple large splinters that now take away from the deck. We found that whatever mistakes he or his crew made was directly billed to us one way or another, even when the inspection was failed for not following code and replacements were needed. Gaps as wide as 3/4 of an inch were left exposing the sub-flooring and joist into our home which we decided to hire another contractor to fix as evidence that Don found this to be acceptable business practice. The concrete that was poured began to crack which at first appeared to be a hair-line crack, but as it progressed has began to chip and become larger than a hair-line crack. Dons response was to seal the concrete despite noticing the structural defect had occurred. We paid the added cost just to get rid of him and the frustration of a four month long deck project that should have taken no more than a month and a half. We now have hired a true carpenter whose craftsmanship and attention to detail are impeccable. This has cost us an added thousand dollars to fix the embarrassing flaws. We paid Don a premium price for substandard construction work and would not recommend using this company or any of his J.B. Enterprises his business ethics are something to be desired. This was a very expensive lesson for my husband and I.
Response from High Peak Remodeling - Home Facebook
"I was shocked to read the review that was on my site. The whole time I was talking to Jayson during the project he was very happy with everything. At the end of the project there were some things that needed to be addressed. I corrected all the problems that I know about except the hair line crack in the large concrete pad. In our contract it says concrete does crack at times. Problem's that were fixed 1. Handrail on the steps fixed at no extra cost to the customer. 2. Deck screws that missed the deck joist were repositioned to hit the joist properly. 3. Replace a stair tread board that had screw holes where a mid-rail post was removed to fix the rail system. 4. Any extra cost either material or labor had a copy of the invoice from our vender to support the cost and submitted to the customer with the final invoice. Why extra materials needed? Not all old materials can be used after it's been removed and you don't know this until it's been removed. 5. Delays in the project were due to a lot of the materials were special order and it takes 10 days to 2 weeks each time items were reordered. I did a final walk about and did not see anything else that needed to be addressed and sent out the final invoice. In our final invoice I tell the customer if there are any questions or problems to please let me know. I did not hear from anyone and received the final payment per contract. We use contracts to protect both parties and if the customer pays the final invoice you would think all is good. We have a one year warranty on all workmanship and a standard manufacturing warranty on all other materials. If the customer does not want to take advantage of our warranty, that's up to them. I wish I could say I'm sorry, but my company did what was listed on the contract and more to make you, the customer, happy. Don Aldridge Owner High Peak Remodeling A Division of J & B Enterprises of Roanoke LLC"
Sandra S.
Jan 2018
Fast quality work
Response from High Peak Remodeling - Home Facebook
"Thank you for your review. Let us know if we can ever be of assistance in the future."
Shirley B.
Jun 2017
I hired All Masonry to repair my retaining wall. The agreement was to repair the cracks and return it to the original look. The employee changed the entire look on one side. Left a sharp stone sticking out at the steps where someone could get hurt. He did not clean the area. Told me someone else was coming later to clean. No one did. Week later they pressure washed the wall. Said he would be back in 2 to 3 days to put down mulch. He never came back. The never did clean the area. Very disappointed. I will never, ever hire All Masonry again!!
Response from High Peak Remodeling - Home Facebook
"Shirley B. contacted us to make a repair to her existing stone wall. When we arrived on-site for the initial estimate I explained that she essentially had a DIY Stone Wall. This was nothing a professional would have constructed. I informed her that the only way to properly repair this wall was to tear it down and rebuild it properly. This complete rebuild was not in her budget. We were able to make the repairs we were contracted to do in a timely manner. In regards to the cleaning, we returned one week after the repairs for a final cleaning of the project as our contract stated. The area was cleaned to satisfaction. I personally met with the customer to have her point out the "sharp" stone. During our follow-up meeting she was "unable to find" the stone in question. In regards to her complaint about the new Portland Cement not matching the product that was originally used to construct the wall. As I stated above, this was clearly a DIY Stone Wall construction and the proper product was not used on her wall. Without being able to properly repair the project the repairs were made with Portland Cement, which should be used on all Stone Wall Construction. I have finished photos for anyone that would like to see this project that I am more than willing to share. Our firm does quality work, we cannot help that budgets prevent certain customers from making proper repairs to their improper original product. Thank you for your time."
Gary Y.
Nov 2016
Very courteous and clean with their work. Would recommend this comapany
Response from High Peak Remodeling - Home Facebook
"Customer was great to work with."
Sharon E.
Jul 2016
Deck or Porch
This company stands by their work. We had an issue with a few boards and they promptly came out to replace the boards. No questions asked. The work is well done, the communication wonderful and the attention to detail is exceptional.
Response from High Peak Remodeling - Home Facebook
"Thank you for your review. Let us know if we can ever be of assistance in the future."
Frieda M.
May 2016
Deck or Porch
The porch was perfect! Better than my expectations!
Response from High Peak Remodeling - Home Facebook
"Thank you for your review. Let us know if we can ever be of assistance in the future."
Barry B.
Mar 2016
showed up on time - finished work including cleanup in 1 day.. very satisfied...
Response from High Peak Remodeling - Home Facebook
"Thank you for your review. Let us know if we can ever be of assistance in the future."
Kendra G.
Nov 2015
They were very quick in responding, showed up on time, was very polite, did an excellent job in matching and blending the existing texture on the walls, performed the work in the time he said it would take, cleaned up after job was done and was reasonably priced. I will definitely use them again.
Response from High Peak Remodeling - Home Facebook
"Thank you for your review. Let us know if we can ever be of assistance in the future."
Michelle D.
Oct 2015
High peak was great although the people they hired didnt do the job up to our standards. Had to come back to fix the drywall.
Earl M.
Oct 2015
I contracted All Masonry, a division of J&B Enterprises, to replace my front porch with stamped concrete and seal the porch and walkway leading to it. I am unsatisfied with the work that was done for the following reasons: ��� Their contract includes a clause releasing them of responsibility for any damage to the landscaping. There was damage and there was no apology or regret expressed. Unfortunately, I cannot make the repairs until fall and am left with tire tracks/depressions across my lawn. ��� The main complaint I have is the results of the stamped concrete. I requested a slate like finish and was shown pictures of what I could expect. What I got looks nothing like slate and there are even sections of the porch that have no color at all. ��� All Masonry accepted no responsibility for the work that was clearly not done properly. This is not a company you want to do business with.
Response from High Peak Remodeling - Home Facebook
"I hope you are doing well and have had a productive week. We were contracted to complete Earl M. stamped concrete project and were able to remove the existing slate covered concrete pad and install a new stamped concrete landing back to the original dimensions. Standard Operating... procedure for all stamped concrete projects involving any coloring of the installed concrete is to provide the customer with a color chart of all available colors that can be added into the concrete ready mix for their project and allow them to make the color selection so we do not have any issues regarding the selected color. Earl M. upon completion of the project sent me the following e-mail: Jason,Your concrete crew finished up this morning and the product they left me with is very satisfactory. There were some issues however. Nathan has probably informed you of the damage to my lawn. I checked and estimate that there is about $100 in damage. Unfortunately, the damage cannot be repaired until fall and I am left with a damaged lawn until then. I prefer to do the work myself so the $100 is for materials only. Let me know how you want to handle this. At that time an invoice was generated and forward to the customer reflecting the discount requested. As the weekend progressed I was forwarded a second e-mail regarding the project and he indicated the following: Jason,Now that we have had time to better evaluate the porch we are quite unhappy with it. As you can see from the attached photo, it is a blotchy mess. When the porch was stamped the grey powder was evenly spread over the porch. But somehow between then and the sealing most of the color was lost. The result is something very unattractive. It has no resemblance to the slate look we asked for. Nor does it look like the pictures we saw of projects that were supposed to be similar.I look forward to hearing from you to determine where we go from here. I personally contacted Earl M. on Monday, August 3rd to discuss the project. It was confirmed by Earl M. that his issue with the project had nothing to do with the quality of workmanship, but the coloring of the new stamped concrete landing. I explained very professionally that since he made the color selection that there was nothing we could do to change the color of the stamped concrete without removing the landing completely and re-pouring a new landing. This is not something we feel liable for considering Earl M. made the color selection.I took the time to send him a photo of a past project we completed where the customer selected a much darker color during the estimate process before a signed contract was signed. At the time of the color selection it is up to the customer to make sure the proper coloring is selected. I have been in communication with Earl M. and was surprised to see him file a complaint with HomeAdvisor."
Judy A.
Sep 2015
Deck or Porch Repair
Don showed up when he said he'd be here; went above and beyond work required regarding wheelchair lift attached to deck. I would highly recommend this company and will use them again should the need arise.
Response from High Peak Remodeling - Home Facebook
"Thank you for your review. Let us know if we can ever be of assistance in the future."
Earl M.
Aug 2015
I contracted All Masonry, a division of J&B Enterprises, to replace my front porch with stamped concrete and seal the porch and walkway leading to it. I am unsatisfied with the work that was done for the following reasons: ������ Their contract includes a clause releasing them of responsibility for any damage to the landscaping. There was damage and there was no apology or regret expressed. Unfortunately, I cannot make the repairs until fall and am left with tire tracks/depressions across my lawn. ������ The main complaint I have is the results of the stamped concrete. I requested a slate like finish and was shown pictures of what I could expect. What I got looks nothing like slate and there are even sections of the porch that have no color at all. ������ All Masonry accepted no responsibility for the work that was clearly not done properly. This is not a company you want to do business with.
Response from High Peak Remodeling - Home Facebook
"I hope you are doing well and have had a productive week. We were contracted to complete Earl M. stamped concrete project and were able to remove the existing slate covered concrete pad and install a new stamped concrete landing back to the original dimensions. Standard Operating... procedure for all stamped concrete projects involving any coloring of the installed concrete is to provide the customer with a color chart of all available colors that can be added into the concrete ready mix for their project and allow them to make the color selection so we do not have any issues regarding the selected color. Earl M. upon completion of the project sent me the following e-mail: Jason,Your concrete crew finished up this morning and the product they left me with is very satisfactory. There were some issues however. Nathan has probably informed you of the damage to my lawn. I checked and estimate that there is about $100 in damage. Unfortunately, the damage cannot be repaired until fall and I am left with a damaged lawn until then. I prefer to do the work myself so the $100 is for materials only. Let me know how you want to handle this. At that time an invoice was generated and forward to the customer reflecting the discount requested. As the weekend progressed I was forwarded a second e-mail regarding the project and he indicated the following: Jason,Now that we have had time to better evaluate the porch we are quite unhappy with it. As you can see from the attached photo, it is a blotchy mess. When the porch was stamped the grey powder was evenly spread over the porch. But somehow between then and the sealing most of the color was lost. The result is something very unattractive. It has no resemblance to the slate look we asked for. Nor does it look like the pictures we saw of projects that were supposed to be similar.I look forward to hearing from you to determine where we go from here. I personally contacted Earl M. on Monday, August 3rd to discuss the project. It was confirmed by Earl M. that his issue with the project had nothing to do with the quality of workmanship, but the coloring of the new stamped concrete landing. I explained very professionally that since he made the color selection that there was nothing we could do to change the color of the stamped concrete without removing the landing completely and re-pouring a new landing. This is not something we feel liable for considering Earl M. made the color selection.I took the time to send him a photo of a past project we completed where the customer selected a much darker color during the estimate process before a signed contract was signed. At the time of the color selection it is up to the customer to make sure the proper coloring is selected. I have been in communication with Earl M. and was surprised to see him file a complaint with HomeAdvisor."
Don D.
May 2015
work was satisfactory
John R.
May 2015
Returned my call and showed up when scheduled. Had to return several times due to the needed sanding and wait time. Very pleased with work quality and price. I would certainly hire this company again.
Jesse L.
Nov 2014
I am extremely impressed with this company, from the first call to the finished project. The finished product looks great, better than I could possibly expect. The price was very reasonable and the customer service was excellent, I never had any problem getting in touch with someone whether by phone or email. They stuck to the estimated date of completion despite some interference from the weather. I would highly recommend them for any work you need! Will use them again!
Luann F.
May 2014
Deck or Porch Repair
They returned my first call immediately and we set up an appointment for them to come out and look at the job. Their quote was in line with 2 others that I got but, they also made some good suggestions about my particular job. The workers showed up on time and finished on time and cleaned up. The supervisor came out to check on them during the construction too. They worked within my time frame and did a beautiful job. My deck was extremely well-built. Very easy and nice people to work with. We are thrilled with their work and our new deck!
Bob W.
Apr 2014
Damaged and broken portions of our stone walls and steps were chipped out and repaired/replaced with new cement. The balance of the walls had voids and cracks. All Masonry division of J&B did a good job in the repairs. The finished work looks very good. They arrived when they promised and did the job as specified. I would hire them again.
James B.
Jan 2014
I was told that the plasterer would be here at 09:00 to start work, he didn't show until 12:45. However, he was quite a likeable guy, completed my job in just a few hours, and did great work.
Carlton C.
Sep 2013
Deck or Porch Repair
We were very pleased with the quality of work performed and the professionalism of all involved.
Melannie S.
Mar 2013
N/A
I would use them again.
David M.
Aug 2012
N/A
Good people. No complaints.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
High Peak Remodeling - Home Facebook is currently rated 3.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
High Peak Remodeling - Home Facebook accepts the following forms of payment: CreditCard
Yes, High Peak Remodeling - Home Facebook offers free project estimates.
No, High Peak Remodeling - Home Facebook does not offer eco-friendly accreditations.
No, High Peak Remodeling - Home Facebook does not offer emergency services.
Yes, High Peak Remodeling - Home Facebook offers warranties.