Highlander Waterproofing of Western NY, Inc.

4.42 |70 Verified Ratings
Write a Review

Highlander Waterproofing of Western NY, Inc.

4.42 | 70 Verified Ratings

877-415-0564

384 Palmer Street
Gowanda, NY 14070
 
Tell us your zip code to view pricing & schedule
Tell us your location to view pricing & schedule
Choose your project to view pricing & schedule

Please enter valid zip.

Please choose a location.

We're sorry but the time you have chosen is no longer available.
Please select a new time below:
Please call 877-415-0564 to schedule your appointment with .
There was an issue connecting to the server. Please try again or call Customer Service at 1-877-800-3177.
We're sorry but the time you have chosen is no longer available.
Please select a new time below:

Select your appointment type and time:

Profile
Highlander Waterproofing of Western NY, Inc.


Highlander Waterproofing Foundation Repair Services of WNY-- Experts you can trust!

At Highlander Waterproofing & Foundation Repair of Western New York., we specialize in basement waterproofing and foundation repair services. Contact us today to schedule your free inspection. We offer 24 hour emergency services and a lifetime, transferable warranty!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Buffalo
  • Rochester
  • Syracuse
  • Erie
  • Warren
  • Ithaca
  • Niagara Falls
  • Liverpool
  • Auburn
  • Edinboro
  • Canandaigua
  • Tonawanda
  • Jamestown
  • Meadville
  • Corning
  • Lockport
  • Mumford
  • Batavia
  • Sharon
  • Rushville
  • Webster
  • Central Square
  • Hermitage
  • Cranberry
  • Waterloo
  • Perry
  • Cohocton
  • Wolcott
  • East Aurora
  • Manlius
  • Clarion
  • Trumansburg
  • Lancaster
  • North Chili
  • Fredonia
  • Orchard Park
  • Seneca Falls
  • Henrietta
  • Kendall
  • Cicero
  • Parish
  • Fillmore
  • Aurora
  • East Syracuse
  • Pittsford
  • Baldwinsville
  • Camillus
  • Newfane
  • Dryden
  • Dresden
  • Geneva
  • Penn Yan
  • Victor
  • Attica
  • Albion
  • Brockport
  • Clifton Springs
  • Olean
  • Holley
  • Lyons
  • Prattsburgh
  • Middlesex
  • Bath
  • Hamburg
  • Spencerport
  • North East
  • Lewiston
  • Warsaw
  • Harborcreek
  • Fulton
  • Naples
  • Oil City
  • Oswego
  • Livonia
  • Fairport
  • Minoa
  • Clarence
  • Colden
  • Angola
  • Dansville
  • Geneseo
  • North Greece
  • Waterford
  • Farmington
  • Titusville
  • Ellicottville
  • Skaneateles
  • Moravia
  • Springville
  • Newark
  • East Amherst
  • See All >

Services Offered

Foundations
  • Concrete Foundation Repair
  • Foundation Drainage Install
  • Waterproofing Foundation or Basement
  • Basement Drainage Channels Install
  • Basement Drainage Channels Repair
Plumbing
  • Sump Pump or Foundation Drain Install
Waterproofing
  • Waterproofing Inspection

Areas of Expertise

  • Basement Waterproofing
  • Foundation Repair

Product Brands Used

  • Financing Available

Quick Facts

Business Hours
Monday:
9:00 AM to 8:00 PM
Tuesday:
9:00 AM to 8:00 PM
Wednesday:
9:00 AM to 8:00 PM
Thursday:
9:00 AM to 8:00 PM
Friday:
9:00 AM to 8:00 PM
Saturday:
9:00 AM to 3:00 PM
Sunday:
9:00 AM to 3:00 PM
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2011
Memberships & Affiliations
  • BBB - The Better Business Bureau Accredited Business - A Rating I Basement Health Association - Member
State Licensing
Trade: Home Improvement Contractor
License #: PA122147
Expiration: 02-18-2020
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 12-05-2018
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

National Ovarian Cancer Coalition (NOCC) Advocate

How We Got Started

I chose to work in this industry because because helping homeowners to protect one of their largest investments, their family's home, is our mission and greatest achievement! . We started in this industry in 1990. We describe our business as Family owned and operated.

We started in this industry in 1990.

We describe our business as Family owned and operated

 

Photos
Highlander Waterproofing of Western NY, Inc.


My Work
4 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Highlander Waterproofing of Western NY, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 70
  Page 1 of 7
Sort by newest   Date ▼   Rating  
5.0   |  
Review by in Oswego, NY
Knowledgeable, considerate, efficient, they kept me updated about the project
Was this review helpful?  
0.5   |  09-09-2018
Review by Stacy F. in Rochester, NY
Company did bait and switch I had a contract for one amount and salesman said that was the price no matter what. he stated that they will not change price once job is started. NOT the case the supervisor said it would be extra 8-10 thousand for work. They broke the contract and never returned my deposit I’m contacting a lawyer to recover funds. I would not recommend this company for anything!
Response by Highlander Waterproofing of Western NY, Inc.: We are sad to read this feedback and would like to clarify. We never commenced work on this project. Due to the large scope of work that was needed, it was communicated with the homeowner that we would need to pre-inspect the property prior to commencing any work to confirm the original findings. Upon the project pre-inspect, we uncovered a larger scope of work that was necessary. The original estimation was $24,000.00 to provide a full rebuild of the foundation and this estimated amount was revised prior to the project starting. While we regretted that the initial estimate needed to be revised, we provided the homeowners with the option to proceed to not, but we could not confidently repair the foundation without making the revision to the scope of work. We have since issued this consumer their $200.00 refund and we certainly wish them the best around repairing their foundation.
Was this review helpful?  
4.0   |  
Review by in Ithaca, NY
Very knowledgeable and professional. It’s a big system that will meet my needs and the life I am adding to the house. Well worth it!
Response by Highlander Waterproofing of Western NY, Inc.: Thanks so much Beth! We greatly appreciate the feedback!
Was this review helpful?  
3.0   |  
Review by in Syracuse, NY
Once customer service got in touch with me, I was satisfied.
Response by Highlander Waterproofing of Western NY, Inc.: We appreciate your comments very much! Thank you!
Was this review helpful?  
4.0   |  
Review by in Fairport, NY
It took some time to get the job scheduled but when it was they were on time and did a great job
Response by Highlander Waterproofing of Western NY, Inc.: Thanks so much for your review! We really appreciate the feedback!

1 of 1 users found this review helpful.

Was this review helpful?  
4.5   |  
Review by in Sharon, PA
Professional, courteous, knowledgible, hard working crew.
Response by Highlander Waterproofing of Western NY, Inc.: Thanks so much for your review! We greatly appreciate your 5 star review!
Was this review helpful?  
4.5   |  
Review by in Buffalo, NY
Workers were courteous and professional. Took time to explain procedure to me while working. Job was completed in one day as promised. Only complaint was that living space was not protected against drippage of epoxy while materials were removed after job completed. Some difficult to remove epoxy residue discovered on kitchen floor and rug after workers left. Otherwise very satisfied with job.
Response by Highlander Waterproofing of Western NY, Inc.: We greatly appreciate your review and the feedback around your project! Please give us a call back at your earliest convenience so that we may discuss the feedback around the epoxy in greater detail with you. Thank you!
Was this review helpful?  
5.0   |  
Review by in Penfield, NY
Project: Waterproof a Basement or Foundation
They came to my house and provided an estimate for work that actually matched my needs. The work crew completed the job in a day as promised. I expect that the waterproofing method will deliver the desired results over the long term.
Response by Highlander Waterproofing of Western NY, Inc.: Thank you so much for the feedback! We greatly appreciate the detailed review!
Was this review helpful?  
5.0   |  
Review by in Colden, NY
Jeremy, crew chief, was very knowledgeable and hard working to make sure the project was complete and to our satisfaction.
Response by Highlander Waterproofing of Western NY, Inc.: Thank you so much for the five stars! We greatly appreciate the review!
Was this review helpful?  
5.0   |  
Review by in Buffalo, NY
Company follows up on work!
Response by Highlander Waterproofing of Western NY, Inc.: We greatly appreciate the five star review! Thank you!
Was this review helpful?  
Showing 1-10 of 70
  Page 1 of 7

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
 
Required
Required
Required