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Highpoint Tree Care - Beranda Facebook

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22 Years In Business

Company Details

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Contact

13938 Sawmill Run Lane
Houston, TX 77010
https//www.facebook.com/HighpointTreeCare/

Hours

  • Mon: 8:00 AM - 9:00 PM
  • Tue: 8:00 AM - 9:00 PM
  • Wed: 8:00 AM - 9:00 PM
  • Thu: 8:00 AM - 9:00 PM
  • Fri: 8:00 AM - 9:00 PM
  • Sat: 8:00 AM - 7:00 PM
  • Sun: 8:00 AM - 7:00 PM
View All Details & Credentials

Service Details

    Areas of Expertise

    • Tree Trimming
    • Tree Removal
    • Stump Grinding
    • Dead Wood Removal
    • Cable and Bracing
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.6
    21 Verified Reviews
    • 5
      18
    • 4
      2
    • 3
      0
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 21 results
    5.0 Mellissa M. Spring, TX
    5/17/2018

    Job well done.

    4.5 Robin D. Spring, TX
    9/19/2017

    Hired to cut down tree and grind stump. When came for estimate and quoted price, I mentioned that other competitor had quoted lower price , he lowered his price and then some!

    4.0 Spring, TX
    7/7/2017

    .

    3.5 Gary S. The Woodlands, TX
    6/28/2017

    They did the work however the crew that was sent to do the job seemed unsure as to what they were to do and we had to point out things that they missed. They asked us what we wanted done and they did what we told them to do. I just thought for the cost of the project they would have come in knowing exactly what to do.

    0.50 Patricia P. Spring, TX
    3/29/2017

    After getting several bids we decided to go with this service to replace 3 large palms that were struck by lightning. . He was very friendly and helpful in the beginning. Unfortunately after we spent $1700 on trees wwe had a freeze. The purchase and planting of the three trees was in June, 2016. My husband and he discussed the fact that they were warranted for a year. We called him back in February and asked him to look at the trees. He said that they would need some food and would probably be OK. If not to give them a call back. We called him back in late March. At that time he said that The trees are only guaranteed or warranted for 30 days. If that is the case, why did he come and look at them in February and not tell me they were not under warranty ? Not only that, he was very clear with my husband that the trees were warranted for one year. Who in the world would plant $1700 worth of trees warranty for 30 days? Anyway, I would never recommend that you do any business with him unless you get everything absolutely in writing. And even then I think that a business that will not warrant the work is not a business you want to work with. I now have almost $2000 worth of trees that are dead in my backyard and my start all over again. However, at this point I am also looking at going to small claims court on this. he's not Honoring the guarantee. Secondly, why did he come back to look at the trees if he knew they were not warranted? He could tell us that on the phone. Then today he says that we could have bought a warranty but that would have been for only 60 days. His story is changing minute by minute. Then, again today, he says that had we bought a warranty no act of God would be covered. So what's being warranted? Again all of this is after the fact. I'm very displeased especially since I have used home advisor before with good results.

    Response from Company:

    Hi Patricia, I came to look at tree because your husband asked me too look at them after freeze. In January the freeze killed a lot plants and palms. I inspected many trees that are native to land and trees that are planted by builders and customers. Nobody warranties an act of God. Last year we removed 3 Mexican palms due to lightning. We installed 3 mature queen palms. I never at any point in writing, email, or verbal communication give a 1 year warranty to any of my customers. I think you have me confused for another bidder. I do apologize if this was not communicated clearer at sale. It was never discussed.

    5.0 Anne S. Houston, TX
    2/9/2017

    They were efficient and did a good job.

    5.0 Donald S. Houston, TX
    2/5/2017

    Efficient service at a good price.

    5.0 Spring, TX
    10/7/2016

    Did a quick job, cleaned after themselves and offered a very fair price by matching the other bidder.

    5.0 Spring, TX
    8/21/2016

    Will use them again.

    5.0 Doyle B. Spring, TX
    8/13/2016

    John (the head man) was very professional, articulate and did exactly what he quoted. You only pay when the work is to your satisfaction.

    Photos

    Highpoint Tree Care - Beranda Facebook
    2
    Trim Palm tree in Cypress

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