Hively Home Comfort LLC

Good job.

John was absolutely wonderful. He came to my home and did a great job on my ac unit. My unit is brand new but he practically had to rebuild it from the inside. His work and service are both top notch. His prices are reasonable and he stands by his work. Thanks again.

Great communication and service on our AC. John is very reliable and easy to work with, and I appreciate the care he took while working.

About 1-2 weeks ago my air conditioner would not work. I recently had my siding replaced and the installers had broken the junction box that connection box when trying to reinstall it after the siding was finished. I threw the job out there online through Angi. John Hively from Hively. Home and comfort was the first to respond. I immediately trusted him and he had the job done with less money than I had expected. He was very kind, compassionate and professional. He is now in my contacts because I wouldn't want to call anyone else.

Honestly I could not say enough good things about this company. I would give 10 stars if it was an option. John was prompt, honest, not pushy, reasonably priced, and he fixed our AC in less than an hour. I already set up an appointment for additional work later in the summer. Best HVAC company I have ever dealt with by a mile. You should hire Hively first. You will definitely not be disappointed. Thanks John!

John & Tommy were awesome! Efficient in making the appointment, called when they were on their way, & took the additional challenges of my 1900's structure in stride. They explained my options after diagnosis & rapidly completed the option that seemed best to us with the utmost professionalism! I would highly recommend their services & will definitely call on them should I have AC or heating issues in the future!

Hively Services was extremely fair and the quality of service was beyond what I expected. They were very prompt once they arrived, and the prices were affordable. They also worked around me in accordance with my budget, which showed how much they cared for those of us within the community during these rough times. I would highly recommend them to anyone who's in need of heating and cooling maintenance and/or services.

Yes. Everything went well. No problems. Id highly recommend that company.

John, performed the task of listening to what I described as my problem and diagnosed my issue then proceeded to correct it and completed the task as quickly as possible

My central air went out. John Hively responded to my request. In speaking with Mr Hively he seemed knowledgeable and sincere in his desire to help me with my issue. He arrived in a timely manner As he said he would. He evaluated the problem and explained it to me in depth in a way that I understood. He was very informative about my Carrier unit. My air conditioning unit is pretty old he related maintenance was very important and I believed him. He explained what needed to be done and that he was able to do it. And once he got started it did not take him very long. When my air went out I was bracing myself for some astronomical cost because I know nothing of these things. As a senior he explained to me that he also offered a senior's discount which I was grateful for. In the end he completed the Repair and the price was very reasonable. This young man is a hard worker. He takes pride in his work. And he has gained a customer for life. I would recommend him highly.

John is AMAZING. he worked with my home warranty and he made sure the work was done right. He did a lot of ripping and running to get parts and stayed on the phone with tech support to ensure my issue was fixed. And he had to make several trips to my home, and his prices are reasonable. As a new home owner this is crucial. I really appreciate his hard work. Thanks again John.

He was amazing and honest . We need more people like him in this world

John contacted me immediately after I submitted my project to Angi and came out later that same day to do an AC tune-up. He was professional, easy to work with, and respectful of the property. He diagnosed a few issues and possible solutions at varying price points, and went into the pros/cons of each one. I plan on having him come back this fall to check our furnaces.

Responsive, professional and very customer oriented. We highly recommend him.

Great guy, quick work and good explanation

My issue ended up being plumbing related, but they did check my system just in case. On time and responsive.

Quick!

They were able to come right out and found the problem. Fixed it the next day just in time for this cold snap. Very pleasant to work with. Will definitely use them again.

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AC went out in the heat of summer. Bearings were out, needed to replace the motor. He was able to replace it same day

I was very happy with Johnâ  s work. He had all the necessary parts so I didnâ  t have to wait for an order to be delivered. When it was 101 degrees outside and over 90 degrees inside, this was a blessing. When the work was done, but it looked like the thermostat was an additional problem, He install one that very evening. I appreciate John's work and would highly recommend him. 7/21/2022

It's very rare to find someone these days that will put someone else's needs before their own. It's even more rare to find that kind of integrity in a company. I found both of those qualities in Hively Heating and Cooling. John went above and beyond to help me provide A/C for my parents at a very crucial time. John is, hands down, one of the most fair and compassionate contractors I've ever worked with. If I could give him 500 stars I would. John, you're most appreciated, sir!! Thank you!

Frankly, I rarely give reviews but this encounter warranted it. Here we go: On a 100 degree, sweltering Saint Louis afternoon, my 23 year old HVAC system finally called it quits. I knew I was looking at a full replacement and a repair would simply cost more money in the long run as the replacement was imminent. I did my due diligence and got multiple bids. I contacted John Hively and he said he could make it out that night (it was already 6:00 when I contacted him!) He showed up just 30 minutes later and did HIS due diligence checking all the components of the HVAC system before offering his diagnosis, verdict, and the cost of parts and labor. He was incredibly knowledgeable and his proposal was very reasonable considering the extent of the project and he was very competitive against the several other bids I had received - not to mention his warranties were unrivaled. Now, this is where the story gets really good... Because of the heat and my staying at a hotel because my house was 86 degrees, he rushed the appointment... While everyone else was giving a 7-14 day approximation, he was back the next day to drop of equipment and then the following day for the install. From 72 hours of making the call I had cool air again. He estimated a 4-6 hour completion time and his *extremely professional* crew was done in 5. They gave me a run-down on maintenance procedures, double checked everything to make sure the system was functioning as it should be, and were on their way. I can confidently state that John Hively provided the best residential service of ANY kind I've received since being a homeowner. I won't even waste time with bids on any HVAC needs again because Hively Heating and Cooling is my new go-to HVAC service provider. Do yourself a favor and call John. - A very happy homeowner

Fast , efficient, reliable, neat ,wired in related field 40 years, best install I have

Easy to give 5 stars. My 17 year old AC and Furnace died. John Hively responded really quickly to my initial request, came to the house the next day, reviewed several alternatives, gave clear reasons why for my particular home an 80%/16 seer system was the best blend of up front investment vs energy savings and provided a very competitive offer. What is more, because it was the first hot week of the year, prioritized the installation and had a crew onsite performing the install by mid-week. They came and left no trace and even got the humidifier up and running again. After the install he got the mfr warranty submitted and sent me the documentation. Prompt to respond; totally honest. Thank you John! Would definitely recommend you.