Hoffman Cooling and Heating

Hoffman came in and asked the questions that I didn't know needed to be answered. It was really a great experience working with Steve! He was so patient and educational, that I decided to go with his quote. The price was a bit higher than some, lower than some, but overall, the transparency in explaining to me that there would be no other costs, other than what he had presented to me, made me very secure. He also explained things that companies don't include in their quotes at times to make it lower priced, and some other things about using all the same equipment to make sure they all work as they are supposed to. Overall, I have been so impressed, and I have not yet had the install. I will update once I have it done.

They were very fast to respond. They gave a good price and did it the next day.

They did a good job.

5/5 I like the honesty, and working with us.

Very unethical business practices. Not interested in customers satisfaction only in getting paid as much as possible regardless of the sub standard equipment installed. Do not hire these guys, you will be sorry.

Great service and very professional.

did the job

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Great customer service

Very friendly to work with, responded to all correspondence and the installers did a great job.

High quality product and customer service for a good price. Will be using this company in the future!

Great service! Quickly installed and they even cleaned up the work space! Steve, the sales rep was helpful to us in selecting the right furnace and AC. He was answered all of our questions and made us aware of the rebates and tax credits we were untitled to.

They did a great job with my new furnace.

He was efficient and quick.

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I got several quotes for a new furnace and this contractor provided one of the better value proposals. Just about every contractor tries to upsell premium features so it is best to do research before meeting with them. There were a couple minor, mostly aesthetic things I was not happy about but the furnace itself has been working fine.

Quick and efficient

Done on time and in budget. Instalation quality was shorty and left exposed piping.

Great sales and service. Good people

She is very satisfied with the service.

Good work

After installation my unit was not working correctly. They came out three times and never fixed the problem, stopped returning phone calls and refused to send a different tech to see if they could figure out the problem. I was told I was the problem. I had to hire another company who fixed the problem in less than a half hour. Since the unit was supposed to be under warranty I asked them to reimbursement the expense and they refused.

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Beyond and above!!! Amazing company! Superior service and knowledge! Steve is one of the best person to go to if you looking for quality, knowledge and personal attention. Very responsible ! Always in time! Great follow up to any questions! Personal attention! Just great quality company if you need anything related to heating and cooling! Thank you guys your are the best!

They were very knowledgeable and answered all of my questions. The project was finished ahead of schedule and is operating as advertised.