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18 Years In Business

Company Details

  • Verified Licenses

Contact

1605 West University Drive, Suite 109
Tempe, AZ 85281
http://www.holtzmanhomeimprovement.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: 8:00 AM - 7:00 PM
  • Sun: 12:00 AM - 11:59 PM
View All Details & Credentials

Achievements

Service Details

  • Small Jobs Welcome

Areas of Expertise

  • Remodeling
  • Carpentry, Wood Floors
  • Kitchen and Bathroom Remodels
  • Room Additions, Patios
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.4
208 Verified Reviews
  • 5
    162
  • 4
    19
  • 3
    11
  • 2
    5
  • 1
    11

Highly rated for

  • Quality
Showing 1-10 of 208 results
5.0 Jeannine B. Suprise, AZ
4/30/2024

Every workman who did specific jobs in my home was both skilled and very professional. They were polite and neat and completed the work on time. They respected my home. They answered all my questions and also gave me helpful hints.

5.0 Becca Y. Phoenix, AZ
2/6/2024

This company does amazing work. They are very time efficient and always showed up when they said they would. Their craftsmanship was very professional, and they had a lot of attention to detail. Later in the year they are going to do a kitchen remodel for me, and I am very excited to see the finished product. I would 100% recommend this company.

5.0 Lynn T. Scottsdale, AZ
2/6/2024

This was a major renovation project and Holtzman was responsive, professional and always responded to any of my inquiries or concerns. Their work is high quality and of there was ever anything in question or required additional attention the companies owner would come and take care of it immediately! I have redone my entire home both interior and exterior and the interior is gorgeous and was done with precise attention to detail and that is because of Holtzman. Where as my backyard hardscape and pool have been under construction for two years and the contractor is MIA! If you want a job done well and to enjoy the process, hire Holtzman.

5.0 Justun Y. Phoenix, AZ
2/6/2024

Outstanding customer service

1.0 Matt A. Tempe, AZ
2/3/2024

Mismanaged, Incredibly frustrating and disappointing The short version. Nothing is on time, constant problems, trades needed to be told what to do every time, high turn over with lots of lost time. Zero quality control or review from PMs. 3 month project took a year. No supply delays, no covid delays, just mismanaged from day one. The long version. Our Kitchen remodel began in July 2022 and was a $120k remodel. Not small, not cheap. Project was contracted for demo to begin in November 2022, finishing February 2023, but it became clear by mid August, less than a month after signing a contract and depositing a large amount of money, that November timeline was not a reality. No one internally talks to each other. I spent weeks going back and forth with one department saying they canâ t order cabinets until demolition is complete, the other saying they canâ t demo till cabinets are on site. Months lost. No one would listen, no one would call us back about this issue. Weâ d open tickets in their support portal, only to have them closed by the owner with no response. Demo was on time. That was the only thing on time ever. After our home was demoed, including ceilings, everything sat for weeks. We moved out and this was wasted time as we paid for a rental home. HVAC delayed the progress by weeks, never showing up, and on the 3rd scheduled time, they didnâ t have any supplies to do the job. Had to come back another week later. Most trades showed up with very little understanding of the task, always had to go buy supplies, and that usually took hours for the Home Depot down the road. Little regard for security. We had a trade rummaging through our garage and boxes. I shared 8 minutes of ring camera footage. I demanded answers from leadership. Pm told me â he was looking for a lighterâ . For 8 minutes, in tool chests, boxes of our things, etc. I do not think anything was taken, but leadershipâ s lack of response was telling. We had to resort to adding locks and deadbolts to our doors for non work areas. Massive delays from lack of PM/supervisor oversight. Custom doors were ordered and done quickly but took months to get a PM to go look and see something was ordered wrong. Again, holding up the job as drywall and flooring needed these installed. Lots of messes to clean up. Trash in our yard, drywall team got plaster on windows, blinds, light fixtures, doors, carpeting, etc with no attempt to protect non work areas. $30k worth of cabinetry and I had to request multiple times for doors and drawers to be aligned and installed straight. I resorted to fixing many myself after the fact. I had to have electrical back several times to finish outlets hanging out of the walls. Holes in drywall where vents were removed but not patched, despite drywall being â doneâ . If I didnâ t catch these things, no one at Holtzman wouldnâ t have. Our kitchen looks good, but for the money, pain and suffering I wish weâ d choose someone else. We chose Holtzman over others because the timeline and promises how well they manage things. Typical sales process where none of that was true, and no one could be honest with us, no one apologizes, and leadership seems to be setting that tone.

Response from Company:

We appreciate you feed back . The superintendent that was working on this project is no longer employed with our company. The company has made several management changes since this job has been completed and was completed for a long time. We cannot control a warranty items or delays for the cabinet items. It’s completely normal for workers to go and pick materials for any supply house as all trades can’t have all materials with them. The team goes through the process and scope with the client at the sales process and on the walkthrough. The client was aware that cabinets were not order and was aware of the lead times from when the cabinets. T

5.0 Dani P. Tempe, AZ
11/13/2023

They did a great job

4.5 Dj J. Mesa, AZ
11/3/2023

Their systems (in person, by phone, on a personal business website messaging page,with texts, and emails) of communicating before, during and after a project were easy to access and use.

5.0 Karen L. Scottsdale, AZ
10/28/2023

The contractors that performed the work were all very professional, courteous, cleaned up after each task, and all had excellent workmanship in their specific field (demo, flooring, tile, glass, etc.) We are very pleased with the final result of the bathroom remodel.

0.50 G G. Phoenix, AZ
9/18/2023

I signed my contract and gave them a deposit of more than $30,000. It took almost 10 months from then to start the demo and the project is still not finished. The owner, Brandon, is non responsive and has zero customer service skills. However, when he wants to get paid, regardless if work is completed, his company is super communicative.

5.0 Afaq S. Tempe, AZ
7/19/2023

We hired Holtzman to help us remodel are kitchen and we couldn't be happier with the final results! They were with us every step of the way from our initial meeting, through selections, into demo, and install. They have a very professional staff with in-house workers in every trade. Each trade worked with each other to make our kitchen dreams come true. I cannot wait to show off our new design. I would highly recommend using Holtzman for any remodel needs!

Photos

Holtzman Home Improvement, LLC
4
Master Bathroom Renodel
9
Amis
2
MASTER BATHROOM
MASTER BATHROOM REMODEL
KITCHEN REMODEL
Free standing tub/shower
10
Some of our last projects
2
Kitchen
2
Kitchen remodel
3
bathroom
Remodel
Scottsdale Kitchen
Duckworh Kitchen
Duckworth
Kitchen Remodel
Qualified Re modeler
9
Tempe Kitchen
2
Glendale Master bath
4
Mesa Kitchen
4
Phoenix Remodel

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