Holtzople Heating & Air Conditioning

They provide consistent excellent service

Last year, I asked this company to come take a look at a heat pump I had at a rental unit in Gettysburg. One of their technicians came out and according to my tenants, was there for less than a half hour. He recommended replacing the heat pump (which also requires replacing the inside air handler according to them). I was invoiced for this visit, and then contacted by the sales team. I talked with someone on their sales team about pricing, and they gave me fair and competitive prices on the inside and outside units. They did walk me through several options and were able to meet my time frame since I had tenants without AC in the hottest month of the year. Before spending thousands of dollars, I asked a friend of the family for a second opinion. He was able to repair the heat pump for under $350 in parts and labor. I paid him $500 for his work (since he saved me thousands!). I contacted Holztople's owner about my experience. They cancelled the invoice for the service call and sent me a certificate for $100 on a future service (which is great customer care in my opinion). It seems like they would be great to work with on a new installation. Be cautious with any tech from any company. Make sure they do their due diligence before they try to turn you over the the sales team. The heat pump is running fine almost a year later, and I have not needed to use the $100 gift certificate.

Technician very professional and courteous.

Top notch customer service! They helped me on the coldest day of the year when my furnace went out. Initial call was helpful, courteous, and kind. Service pro called me before arriving within the quoted time; used shoe covers before entering my home; was able to make the repair, explained everything to me to make sure I understood. Later that day, I got a follow-up call from Holtzople to confirm that everything was ok. Best customer service this senior citizen has experience in a long time! I will definitely call Holtzople again and refer them to others.

professional and courteous. well prepared. went out of the way to show how money can be saved with energy discounts. sales rep used foot protectors on entering the home

They were a good company and were on time and very professional.

Excellent work a bit high on price.

Incredibly reliable, accommodating and respectful. We were treated like family through the whole process!

Holtzople was great! Quick, reelable and the service technician was very respectful of my home.

He is very professional. He explains all of the options very well in the initial consultation. Very knowledgeable and easy to work with.

There are some of the nicest, courteous people. Cleaned up afterward.

Anytime I have a problem, they are right there to help. You won't find a better contractor out there.

All the workers are great. Have used him several times.

They changed their schedule to accomodate me.Their customer service is amazing, I felt like family.

They did not pressure me into purchasing more than I needed. They were very detailed in explaining the project. Great people to deal with from start to finish. They were very responsive to calls.