HomeCraft Gutter Protection

4.45 |113 Verified Ratings
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HomeCraft Gutter Protection

4.45 | 113 Verified Ratings
Write a Review

865-246-4979

4508 Fennel Road
Knoxville, TN 37912
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Profile
HomeCraft Gutter Protection


HomeCraft Gutter Protection started in 2008 when a father-son duo working for a competitor company decided that they could provide a more efficient gutter protection system for an affordable price. Thus, HomeCraft was born. We are dedicated to helping customers stay off the ladder. Our gutter protection helps water flow evenly into your gutters while keeping all debris out. We clean out, realign, re-pitch, and re-support your gutter system before installing our product. Our product comes with a Lifetime Transferable Warranty that can be transferred to new homeowners. Give us a call today for a free quote and free inspection!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Knoxville
  • Kingsport
  • Sevierville
  • Johnson City
  • Morristown
  • Maryville
  • Greeneville
  • Clinton
  • Oak Ridge
  • Piney Flats
  • Lenoir City
  • New Tazewell
  • Newport
  • Bristol
  • La Follette
  • Middlesboro
  • Pall Mall
  • Emlyn
  • Miracle
  • Barbourville
  • Kingston
  • Cannon
  • Townsend
  • Gray
  • Walker
  • Corryton
  • Stoney Fork
  • Hulen
  • Strunk
  • Oliver Springs
  • Beverly
  • Kettle Island
  • Revelo
  • Loudon
  • Woodbine
  • Ingram
  • Harriman
  • Blountville
  • Artemus
  • Hinkle
  • Tallassee
  • Calvin
  • Arjay
  • Bimble
  • Alcoa
  • Corbin
  • Siler
  • Bryants Store
  • Scalf
  • Stearns
  • Green Road
  • Powell
  • Rockholds
  • Pine Knot
  • Oneida
  • Heidrick
  • Seymour
  • Williamsburg
  • Rockwood
  • Mascot
  • Marshes Siding
  • Flat Lick
  • Friendsville
  • Jacksboro
  • Parkers Lake
  • Pineville
  • Dandridge
  • Gatlinburg
  • Greenback
  • Rockford
  • Fourmile
  • Frakes
  • Girdler
  • Louisville
  • Heiskell
  • Walland
  • Sweetwater
  • Trosper
  • See All >

Services Offered

Gutters
  • Seamless Metal Gutter Install
  • Seamless Metal Gutter Repair
  • Galvanized Gutter Install
  • Galvanized Gutter Repair
  • PVC Gutter Install
  • PVC Gutter Repair
  • Gutter Covers & Accessories Install

Areas of Expertise

  • Seamless Metal Gutters - Install
  • Gutter Covers and Accessories - Install or Replace
  • Gutters & Downspouts - Clean
  • Galvanized Gutters - Install

Product Brands Used

  • HomeCraft Gutter Protection

Quick Facts

Business Hours
Monday:
9:00 AM to 11:00 PM
Tuesday:
9:00 AM to 11:00 PM
Wednesday:
9:00 AM to 11:00 PM
Thursday:
9:00 AM to 11:00 PM
Friday:
9:00 AM to 11:00 PM
Saturday:
10:00 AM to 7:00 PM
Sunday:
12:00 PM to 6:00 PM
(Please call to confirm)
  • Commercial
  • Warranty Offered
  • Free Estimates
  • Residential
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2007
Green Certifications
  • n/a
Awards
  • A rating with Angies List
  • Top Rated with HomeAdvisor
  • Ranked #178 in the QR Top 500 Remodelers List
  • Ranked #309 in Inc. 5000 and Inc. 500 fastest growing companies in America
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

To find more licensing information for your state, visit our Licensing Requirements page.

Business Overview

Community Involvement

Relay for Life

Aid The Veterans

Habitat for Humanity

Fully Installed our HomeCraft Gutter Protection for free for the Tatur Family

Anthony Apple Hawkins Annual 5K

How We Got Started

I chose to work in this industry because we knew we could make a better, more efficient and affordable gutter protection than our competitors..

We started in this industry in 2008.

We describe our business as Family owned and operated

 

Photos
HomeCraft Gutter Protection


My Work
2 Projects
Save 30% on Gutter Protection Save 30%
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Ratings & Reviews
HomeCraft Gutter Protection

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 113
  Page 1 of 12
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4.5   |  
Review by in Dandridge, TN
sales rep was a little pushy but quite knowledgeable and competent
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5.0   |  
Review by in Concord, NC
Good overall service
Response by HomeCraft Gutter Protection: Thank you so much for your positive review! Welcome to the HomeCraft family.
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3.5   |  
My only complaint with this company is the fact that they came a day later than they said they would (without notification). They said to expect them between 1-3 pm on Wednesday and they arrived at 4:30 pm on Thursday. Once on-site, the two young men worked very hard and finished a quality job in 2.5 hours. I am pleased with the product.
Response by HomeCraft Gutter Protection: We would love to help you resolve this. Can you please PM us with your job number along with the best phone number to reach you at so we can have a representative reach out to assist you. You can also reach our service department at 678-227-2506. Thank you.
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4.0   |  
Installation team-very professional and customer oriented. Even trimmed an over grown holly tree that was near gutter location. I have been putting this off for years. also, one plastic pipe was clog with debris about 2+ feet below surface and it was cleaned by hand.
Response by HomeCraft Gutter Protection: Thank you so much for the positive review and rating! Welcome to the HomeCraft family!
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5.0   |  
Great installation crew. Cleaned up everything prior to departure. Answered all my questions. Gutters are working great now that we are having 40 days of rain!
Response by HomeCraft Gutter Protection: Thank you so much for the positive review and rating! Welcome to the HomeCraft family!
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5.0   |  
Review by in Charlotte, NC
Excellent Mark Sales representative was great. The installation was quick and the installers were great.
Response by HomeCraft Gutter Protection: Thank you so much for the positive review and rating! Welcome to the HomeCraft family!
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0.5   |  03-28-2020
We shopped around for gutter guards at the Kingsport TN Home Show and found this one to be the quality that we wanted on our home, which we spend a lot of time and money to make sure it is in good shape. The salesman was personable and knowledgeable and we felt for sure this would be a professional job for the money we were spending. Well we were wrong. We were told the job would be 5 to 6 hours, it took 3 days! The installers were NEVER on time any of these three days, would leave and come back 1.5 to 2 hours later and my husband had to watch over their shoulders to ensure they were doing what we were promised because we caught them several times NOT doing it. They even tried to say they were done when at least 10ft of guttering was not covered. On top of that, they broke our cover to the water meter in our yard. We did have contact with the "manager" of the installers to explain our issues and all he said was that he understood our frustration but never once apologized to admit they were at fault for anything. All we wanted was for someone to admit they did not do a professional job with our install. There were other issues I am not mentioning here. We endured a trying 3 days with this install that was not necessary from a Professional Company. We DO NOT recommend anyone from TN use this company for their gutters. We just hope, that after the first few rains we will be satisfied with the product since we weren't satisfied with the installation.
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4.0   |  
I am writing this review 1 year after HomeCraft installed gutter guards, so I have had a chance to see it work in all seasons. My property is in Charlotte, with 1 acre of land and a 3-story structure with over 400 linear feet of gutters along 2 levels of roof (>6000 sq foot structure). Just in the front yard alone has 22 hardwood trees where many are taller than the structure, with even more trees to the sides and back of structure. Cleaning the gutters would usually fill up 13 40-gallon trash bags. Product: works amazingly well! Guards do not impede gutter drainage, even in torrential downpour. Leaves either wash off or blow off once dried, truly no maintenance. They also seal all gutters, I previously had a leak on a gutter corner and it was sealed well. Customer service: excellent, I had another gutter corner that was leaking only in a downpour. I discovered this 6 months later and they came and re-sealed it. So far they have honored their lifetime warranty on the guards and 50 year on sealant. Sales/Pricing: they almost lost me at the sales pitch. Initial quote was 2.5x more than 2 other quotes I had received. Then the sales person went through the sleazy used car salesman tactic of calling their boss for a better price, etc. I absolutely hate people wasting my time and told him he had 1 shot to be close to other quotes I had or to leave. They were not the cheapest or the most expensive, but were reasonable. I went with HomeGuard because I liked the product, and having a top tier engineering degree I thought their product would perform the best. I absolutely despised their sales tactic and told the sales person that as well. Overall I am happy with product and can confidently recommend it, and that they will stand behind their product...as long as you can endure their sales tactics (I hope they have evolved).
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2.0   |  
STAY AWAY! Salesman 5 stars, installation 2 stars, and customer service 0 stars. Ryan (salesman) gave a great overview of the product features and advantages over competitor products. What really sold me was this, the prompt, professional installation, superior customer service, and warranty (1 year for labor and 40 years for product). Sadly my experience after working with Ryan has been anything but professional. The installation crew arrived the next day and & finished the work. I can say, they did do a great job replacing a good portion of rotted wood, but they appeared to have rushed on the rest of the job. After they were done, I took to the skies and snagged these images of the installation. Overall I thought it looked good, but some spots were troubling.Now when dealing with any product, no matter how superior it is, if it isn't installed correctly, you will not get the expected results. For example, if you don't tighten all the lug nuts on your wheels, they will wobble and over time the tread will wear out and now you need all new tires. As the images show, a number of the seams are current elevated, not flush, which will inevitably cause leaves and debris to become stuck and clog my gutters. Exactly what the product was supposed to prevent from happening. I will say, it was a hot day when the installation was done and I know that no one is perfect, so I figure, great, now I can lean on that superior customer service I was promised, they will probably be out quick. Boy was that wrong. After calling customer service (Casey), I was able to get someone to come review the work about 3 days later. Upon this review the associate said "the prior crew did about an 80% job, I am off today but we can get another crew out the following Monday to finish this up for you." Again, I thought great and thankfully no rain was expected. Monday rolls around and the crew never shows up. Not even a call to let me know. I call customer service (Casey) again and she tells me "she will personally take care of it and call me back." Never called back. So I waited until the afternoon the next day, in case she was busy since I know I have had days like that, and I call back again. I was told by Casey."I talked to the production manager and some will be out there tomorrow from 9 am to 11 am." Drum roll..... You guessed it, the next day, no one shows up again, no call again. I call back to customer service, they say they will call me back, and don't yet again. The best part is, you cannot get another gutter company to fix the work (or do it yourself) since it invalidates the warranty. So here I am stuck with a "loose wheel" of a product that I cannot even fix myself. Now if I only paid 80% of the installation, I can guarantee that they would be hounding me non-stop. Lesson learned, don't trust the salesman, don't trust the company, and don't trust the customer service. Stay away from HomeCraft Gutter Protection unless you want a headache that never seems to end.
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5.0   |  
Review by in Terrell, NC
Project: Repair or Replace Section of Seamless Metal Gutters
Completed the job quickly and the crew was great .
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Showing 1-10 of 113
  Page 1 of 12

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