HomeTown Water Solutions, LLC

I did a lot of research, had a lot of questions. Tom always contacted me quickly after we started communicating and took the time to answer all my questions, some by text/email , some by phone. He sent me info sheets, etc to help explain to me what his product consisted of. His prices were straight forward, no gimmicks, no hidden costs. He said if the system did not perform he would remove and refund. He also offered to move the system for free if we ever moved locally. Setting up the install date was easy, he came on time and the work was done professionally. After a month, no leaks, no problems. Wife says water seems softer in the shower and the clothes seem softer. My shoulders and upper back do not seem a itchy and my lower legs, which looked like road maps without lotion, are a lot less so now. Water from frig tastes better. I do wish he had a test to show that the system was actually removing the fluoride, etc. ( he was able to add an extra component to handle the fluoride).

Having had salt based water softeners in the past, I came into this project believing I knew what to expect. Boy did I get taught a thing or two. Advancements in technology, I have personally been witness lies others have told to just make a sale and contract trades that barely know what they are doing. Better quality water is the goal; arresting the scaling and calcium deposits in our appliances and water lines played a key factor in this investment. Tony came by and showed us exactly what was in our water (I thought I already knew) and gave some valuable insight into the failure and exaggeration commercial water filters that are sold as "quality" when you buy a refrigerator or a simple bottle of water. Tony answered all of my questions by presenting evidence and facts as to what was actually being added by our local municipality. Never once were we pressured to buy a single thing; only at the end of his presentation did he even mention cost of purchase (he was unaware that we were already going to buy the thing). Real nice, down to earth cat. An appointment was made the following day to have the unit installed and it was!! Tom came by with his wife, got straight to work, no small superfluous small talk and in about an hour or so, we were ready to go. I missed my water softener from several years back and with this unit, I no longer have the longing. For two dudes that bill themselves as a "Hometown Solution" to anything, they operate a though they are much bigger in scope and footprint. Excellent customer service. Excellent and immediate response to any questions posed. As a customer in 2020 we appreciate being treated as if we were the ONLY customer. Thanks guys and keep it up!!

Tom and Tony were both great. Very impressed with their company and pleased with product and service. Would highly recommend

Top notch service and showed up early and completed installation of a water system that I already had. We scheduled to have my water tested to make sure everything is working properly . Very very reasonable installation cost I couldnâ t believe it but Iâ m very happy I connected with Tom to help me get my system installed at a very low cost to me. Honest and hard working knows what he needed to do to get the job done â …

Fast, affordable, and efficient.

Thomas was very professional. He answered all my questions. It was a very good experience.