Approved
Water Wizard Pro
Swimming Pool Vinyl Lined Building or Installation, Swimming Pool Covers Installation and Replacement, Vinyl Liner for Swimming Pool Replacement,
About us
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large, or small the job.
Business highlights
6 years of experience
Amenities
Free Estimates
Yes
Reviews
3.512 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 17% | ||
| 8% | ||
| 8% | ||
| 17% |
Showing 1-12 of 12 reviews
Kinya W.
Jul 2024
Do not book this company to open your pool. $500 later and our pool was still not swim ready. The opening package is misleading because the owner told me that it would still need multiple visits in order for the water to be blue and clear. And of course those extra visits cost in addition to the cost of chemicals. Nothing is included and it is giving SCAM. He also dismissed our concerns and made very smart-elic comments, making a mockery of the fact that we gave him a lot of money and still were not able to swim in our pool. Poor customer service and a waste of money!
Response from Water Wizard Pro
"?We clearly informed this first-time owner that a green pool requires multiple treatments to be swim-ready. Most disputed costs were for essential chemicals. Our documentation shows the pool successfully transitioned from green to blue after one visit?a result the customer initially phoned to thank us for. Despite our strong recommendations for follow-up balancing to prevent the water from reverting, she declined further service. We stand by our clear communication and documented results."
Stef G.
Jun 2023
Quick & reliable team
Phil D.
Dec 2022
Nothing
Glenn M.
Nov 2022
Excellent work.They were fast, knowledgeable, and communicated well. The pricing was competitive and they were up-front about any potential increases. They also pointed out areas that were possibly going to give me issues next season and offered solutions. I was very glad I hired them. No hassle.
Shirley Y.
Mar 2022
I hired Scott to clean my pool. He came to give me an estimate for services but upon assessment of the pool he did not complete the job. This was not a bad thing. He didn’t complete the job because of his integrity , professionalism and kindness. He could have completed the job just for financial gain but he did not. He pointed out some things that needed to be corrected/repaired before he could do the cleaning. Another company with less integrity would likely have done the job anyway! I usually don’t write reviews but this one has to be submitted . In a world where everyone finds it difficult to trust strangers this company has won my trust!! I will reach out to them in the future!! If your looking for a company that will be honest with you.. this is the company.. Thank you Scott
Stephanie F.
Jun 2021
I hired this company to open and clean my pool. I specifically asked are going to have my pool clean and ready. Needless to say, I paid him $200.00 plus I bought all my own chemicals. He poured the chemicals Into the pool. That was it. He put a robot cleaner in the pool that was it. He did not skim my pool He did not vacuum my pool. He did even asked if I was satisfied with the service. He came to my house got the robot and left. knock on door nothing. No, follow-up call or text. The entire bottom of my pool once it cleared up (yea it was not clear either ) was full of dirt and algae. So guess who cleaned the pool after all? I could have saved 200.00 if I knew I was hiring someone to open the chlorine bags. Do not hire this guy. And my pool is not the only person he did this to either. He did it to my friend as well.
Joann H.
May 2021
It was pleasant and very easy to work with. Explained information well and price was affordable.
Tricia G.
Apr 2021
Water Wizard Pro was great. Very knowledgeable & great customer service.
Rachel W.
Apr 2021
Very knowledgeable
Omar A.
Apr 2021
He only opened the pool but did not have any tools. Expected us to have everything. Also did not screw down grommets yet charged for removing the pool safety cover. Came in with no tools. Not acceptable.
Response from Water Wizard Pro
"I am sorry you weren't satisfied with your service. I did miss lowering the safety cover screws.. I do apologize for that. Before I left, I did ask you to take a look at my work and let me know if you were satisfied or if I missed anything. You came out inspected everything and said you were satisfied. In addition to opening the pool I did provide a free pool cleaning and when I left the water was no longer green but blue. When I did the pool evaluation, the written pool contract (which you agreed too) stated that you would provide your pool vacuum, pole, brush and net. I would have been happy to provide my own, if I was informed you need"
Bernie S.
Apr 2021
Scott is very knowledgeable and does a Great job!! Highly recommended!!!!!
Ashley M.
Mar 2021
They took care of my pool and very does a great job maintaining my pool.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Water Wizard Pro is currently rated 3.5 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 12:00 PM - 4:00 PM
Sunday: Closed
Yes, Water Wizard Pro offers free project estimates.
No, Water Wizard Pro does not offer eco-friendly accreditations.
No, Water Wizard Pro does not offer emergency services.
No, Water Wizard Pro does not offer warranties.