Home Works Corporation

HWC - Home Works Corporation Wyoming, MI has been a total nightmare. We paid a $3000 deposit and paid them over $6000 to install a tub and tub surround in our bathroom. The caulk job(s) last only six weeks before it cracks and shrinks and it had to be redone several times and they will NOT cover it under the guarantee/warranty. We were charged $900.00 for the HWC installers to take the ceramic tile and plaster lat down to the bare studs, but they only partially did it and did not do it all the way. They were supposed to use water-resistant drywall from the tub to the ceiling and side to side, but used plywood instead and for only three feet from the tub up the wall and not the entire wall as they showed in a training video they provided to us. They glued the plastic panels directly to the ceramic tile and we now have bubble lines across the entire back wall and side to side every twelve inches apart. We now have two different surfaces both plywood and ceramic tile behind the plastic paneling they installed. On the day the project was finished, three bikers showed to collect the remaining monies owed to HWC as the glue and caulk were not dried or had was set. HWC refuses to warranty and guarantee their work. Several attempts have been made to contact them and have them come back out to see and correct the poor work performance, but HWC refuses to do so. The two owners have tried to intimate us and have threatened us via emails, that if we Google review HWC or report them to the BBB Better Business Bureau or take legal action against them for the poor work that they have done. They fail to take responsibility and correct quality issues and the substandard performance of their installers. We have hired several good contractors over the past two years with good and satisfying results. HWC has NOT been a good or reliable company to do business with and I encourage everyone to look elsewhere or prepare themselves for disappointment if you hire HWC. I advise you to avoid HWC like the plague. It is my recommendation that if you want good quality windows call 1-800-HANSONS. If you want a good quality roof, call Above Roofing. If you are looking for other good quality contractors, call Service Professor. Not HWC!

We haven't begun our project yet, but the service we've received so far has been excellent. Their is no pressure to do additional add ons and the selling point for us was that the whole project is managed and done in house- no outside contractors. They have made it easier to reach our goal with remodeling our kitchen by breaking the cost into smaller payments with no pressure to use credit. This is our plan and we are so excited to work with them.

Mike Finkler was right person for this job! always answered my questions immediately and actually took control of the whole bathroom remodel. I don’t know what I would have done without him! His people were courteous and very professional. The work they did was perfect! I would definitely hire them again for my next project!

They got it done in one day. They did a good job and kept things clean. The boss made a note of the color and pattern I wanted on his second trip here;, but didn't have to first sample with him. They installed the wrong pattern, but it is close to the one I wanted, so I didn't say anything.

HWC is a quality contractor in all respects. Good products and professional installation.

The people were very pleasant very helpful and made sure we got what we wanted cleaned up after themselves.

Great work.

Satisfied with their promptness cleaning up after each day. They lived up to what they said. Completed the job when they said they would to have a shower head replaced and thy were out here right away with no problem . Very nice to work with.

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I was very impressed. Went above and beyond. He did more than I thought.

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They have done absolutely outstanding work, such a fabulous company. Just the quality and communication was prenominal. Just overwhelmed the quality' of their work.