Hometown Heating, Air & Electric

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9 Years In Business

Company Details

  • Verified Licenses

Contact

N52W5338 Portland Road
Cedarburg, WI 53012
http://yourhometownheating.com

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Central Air Conditioners
    • Electrical Service - Residential and Commercial
    • Gas Furnaces
    • Ventilators, Air Cleaners, Humidifiers, and Other Indoor Air Quality Products
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.9
    111 Verified Reviews
    • 5
      109
    • 4
      1
    • 3
      0
    • 2
      0
    • 1
      1

    Highly rated for

    • Overall Rating
    • Value
    • Customer Service
    • Quality
    Showing 1-10 of 111 results
    5.0 Dan P. Milwaukee, WI
    6/17/2025

    Great communication, excellent recommendations and very geared towards our specific project

    5.0 Eric B.
    4/2/2025

    Great job by the electrician who fixed my wiring problem. I had a few outlets controlled by a switch that also controlled the bedroom light. He showed up on time, diagnosed the problem, and had it fixed in less than an hour.

    5.0 Dave M. Brookfield, WI
    11/21/2024

    The service provided by Hometown was very prompt and efficient. The service representative was very personable and knowledgeable. I would highly recommend Hometown and would hire them again in a heartbeat.

    5.0 Nancy B. Milwaukee, WI
    9/23/2024

    Excellent work at a fair price. Very happy.

    5.0 Jerry B. Mequon, WI
    8/30/2024

    I didnâ t know anything about Central Air Conditioning. They explained everything about the system and Installation. They did the installation the very next day.

    5.0 Tony D. Milwaukee, WI
    8/30/2024

    Very good at doing the work and explaining whatâ s going on

    1.0 Radius G. Brookfield, WI
    7/25/2024

    Failed to verify the size of the existing AC unit before installing Installed a smaller furnace that doesnâ t match the size of the paired AC Wouldnâ t rectify the situation Passed blame to the company who installed the AC unit which was done a year prior. Unwilling to make ongoing repairs which are due to the mismatched sizing WOULD NOT RECOMMEND!!!

    Response from Company:

    We have been in communication with Radius Properties regarding his situation and tried multiple times to explain why he is experiencing this issue. The short answer is the air conditioner is too large and that was installed by someone else, not Hometown. Before we install any heating or cooling equipment, we conduct a load calculation of the space to ensure we are installing the right size equipment. This was done at the property in question and that determined the size of the equipment we installed. After the inital complaint from the property manager we even hired a third party at our own expense to see if we made a mistake. Based on the load calculation that we shared from Eagle Design, the space they are trying to heat with the furnace we installed is 54,000 BTUs. The furnace we installed has a capacity to heat a space up to 70,000 BTUs, so the furnace size is appropriate. However, the load calculation also shows the same space only requires 2.8 tons of cooling. The condenser that someone else installed is actually 5 tons and too large for that space and that's why they are experiencing issues. We recommended they reach out to the contractor that installed the oversized air conditioner in order to rectify the situation. If we install a larger furnace as Mr. Oiler has requested, it will make his situation worse and cause further problems, especially during the heating season. His furnace would ramp up too quickly and after satisfying the set temperature it would turn off. This is referred to as short cycling and will put unnecessary wear and tear on the furnace causing breakdowns and reducing the longevity of the equipment. I can appreciate with multiple HVAC contractors involved the customer may be told different things and the challenge becomes trying to determine who?s right. That?s why we engaged Eagle Design, an independent, objective expert in the HVAC field to assess the situation and tell the customer exactly what?s going on and what is needed to resolve the issue. Our hope was this information would help him resolve his situation with the contractor who installed his oversized air conditioner. We have shared the load calculation from Eagle Design along with their contact information with the property manager and offered to answer any additional questions. We sincerely hope this will help him resolve his issues.

    5.0 James B. New Berlin, WI
    7/17/2024

    Very capable and experienced . Excellent workmanship. On time and courteous. Fair price.

    Response from Company:

    Thank you for taking the time to share your experience with us. We greatly appreciate the opportunity to assist you with your electrical project!

    5.0 Jom F. Cedarburg, WI
    6/25/2024

    Showed up exactly on time for estimate. Estimator was thorough and explained entire process. Very professional. Day of install, installer Jordan was exactly on time. Polite, professional, did great work, cleaned up. We could not be happier with our experience.

    Response from Company:

    Thank you for the feedback! We appreciate all the little details translate to a great customer service experience, and that's what we're aiming to deliver at Hometown!

    5.0 Jennifer H. Germantown, WI
    6/24/2024

    Excellent customer service! Great communication and work ethic. I would most definitely hire again for future projects. Thank you!!

    Response from Company:

    Thank you! We sincerely appreciate you taking the time to share your experience. Please do not hesitate to reach out for future projects!

    Photos

    Hometown Heating, Air & Electric
    Quality Install
    Training is a Priority
    Making Sheetmetal

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