Honest Abe's Home Services

They were quick & efficient

Very prompt, and professional. Blake was very friendly and did his work very quickly. Thought pricing was too high.

Very efficient

He came. He installed. He left. Good job!

Little expensive if u ask me. But I had to have it donâ t. And didnâ t have time to look around. Need running water. He did do a good job and was quick about it

Blake was very friendly, professional, and kept me updated.

Quality work and punctual.

Did a great job. We would recommend them highly.

On a Sunday evening I discovered I had a broken sewer pipe and sewage was coming into my lower level. Went to Home Advisor right away and started making calls. Of the 4 or 5 places I called, Honest Abe's returned my call and came out. (I have not heard from the others 9 days later!). They fixed the clog and stopped the flooding. Set up fans, including two of mine, to start drying things out and said they should run for 24 hours. Monday evening I got a call and now they said fans should run 48 hours. Tuesday came and went with no one here, Wednesday came and went with no one here. Thursday came and by late afternoon I called and fired them then called ServePro. Then got a call from Honest Abe's apologizing for the mess up saying they could be here first thing on Friday morning which I declined. ServePro showed up on time and had the clean up, including cutting out walls, done by around 3. Set up industrial fans and dehumidifiers and said they would be back Saturday to check. And they came back. They also said that because nothing had been done for 4 days the damage was much worse than it would have been because the wet trim had not been removed so the walls just kept sucking up the moisture. I ended up having to have almost 2 feet of wall cut out from the floor up in multiple areas. Honest Abe's also gave me an estimate of the cost of repair for the pipe that broke. It included bringing in equipment and digging up the pipe. The estimate I believe was somewhere between 5 and 6 thousand for the outside work. ServePro put me in touch with Virtual Plumbing. They came out on Monday, fixed the break in less than 1 1/2 hours and charged 180.00 for everything. As of today, 9 days later, my mess is cleaned up and sanitized, the plumbing is fixed, the contractor to put the walls back was here today to get measurements to get started putting back all the walls and trimming and Honest Abe's has still not come back to pick up their fans. I hate to think what my bill from them is going to be after learning the things I have learned from the other companies. I was apparently going to be gouged and have work done that was not needed in order to jack up the cost. That being said, I will give Honest Abe's credit, and my gratitude, for coming to help me in an emergency. They were the only ones to show up and they cleared the clog so I could live normally in my home. After that though, they unfortunately dropped the ball big time and for that reason I really can't recommend them . It was very hard for me to do the star rating because they did help but then caused more damage by not coming back. I learned that if there is another emergency, I should keep ServePro in mind because if they can't fix it, they know a reliable contractor that can. And their group of contractors show up, do the job and charge a reasonable fee.

Everything was good our technical service representative came over for a quote, and was able to install my hot water heater and icemaker in less than three hours total. Pretty remarkable