Hook & Ladder Contracting Services, LLC

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97% Recommended

10 Years In Business

Company Details

Hours

  • Mon: 7:00 AM - 9:00 PM
  • Tue: 7:00 AM - 9:00 PM
  • Wed: 7:00 AM - 9:00 PM
  • Thu: 7:00 AM - 9:00 PM
  • Fri: 7:00 AM - 9:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: 9:00 AM - 5:00 PM
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • We build Awesome Decks. Weather it's a total ground up or, makeover we got you covered
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered

    Ratings

    4.8
    143 Verified Reviews
    • 5
      133
    • 4
      7
    • 3
      1
    • 2
      1
    • 1
      1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 143 reviews Showing 0 reviews
    4.0 David S. Methuen, MA
    10/7/2020

    We had a new composite deck installed by them in late August 2019. Excellent job. Guys were great. Was beyond our expectations! Last month, September 2020 we noticed a few deck boards that were rising. Not sure if they were not screwed down properly. Sent 2 emails and 2 texts, with pictures over a 3 week period for their input. No response. I even offered to pay. Would have hoped that they would have stood by their workmanship. Especially that it was only 1 year. Had to find another company to correct and pay for.

    Response from Company:

    David's review of our company has limited elements of truth to it. I will take the high road and ask that you please read our other reviews listed below. If you have any questions on David's post I can be reached at 603-305-3589

    5.0 Cathy R. Merrimack, NH
    11/7/2019

    Top notch work! A+++ in my book. Tom was great to work with and his team terrific. They did a fabulous job building my new back stairs. (Makes me wonder why I waited so long?) It's beautiful and I am extremely pleased. So much so, I have already hired Tom to come back in the spring to do the decks. His team is efficient, professional, and do quality work. The work was better than expected and far exceeded my expectations.

    5.0 Anthony B. Merrimack, NH
    10/26/2019

    Tom s a good dude!! His team performs a quality install!! The end result is way better than we ever thought, so let them work their magic... you won t be disappointed!

    5.0 Dennis M. Merrimack, NH
    10/7/2019

    Hook N Ladder contractors are professional ,accommodating, courteous, and really listen to create the project you have in mind. Their work is excellent and our Deck is gorgeous!

    5.0 Elinore L. Merrimack, NH
    9/29/2019

    Extremely efficient and courteous. Cleaned up the site, new deck, as they went along. Kept us posted at each stage of the project. Amazing quality! We are extremely pleased with our new deck and will enjoy it as much as possible before the snows come. Thank you Tom, John and Gary!!

    5.0 Shawn F. Hudson, NH
    9/5/2019

    I was amazed on the perfection and quality of there work. They did such a great job. I recommend his workers to come back anytime. Thank you from the Flanders.

    5.0 David S. Methuen, MA
    8/11/2019

    Tom is the most honest and trustworthy contractor we've ever used. His team does exceptional work. Tom was able to solve a problem we did not anticipate. The day we were to have all supplies delivered to begin the project, we were notified by the lumber company that our deck material was now backordered 3-4 weeks. Tom was able to find at another lumber company. The project was back on schedule, and completed on-time and cost We would recommend Tom and his team to anyone. David & Pam S Hampstead NH

    5.0 Terry G. Merrimack, NH
    8/3/2019

    This company is fantastic. Tom is the nicest guy John,Gary and Zach are fantastic. Their work is above and beyond what you expect. We have an absolutely beautiful deck that only took 6 days. It was extremely hot and humid and they still worked all day. We would highly recommend them. And we will be hiring them again for another project

    5.0 Marcus N. Hudson, NH
    7/17/2019

    Tom is a man of his words. Unlike other contractors, he told us in the beginning that when he gets on a job, he stays on it until it's done. He did not disappear for a week or two and return for short periods of time here and there. Also, he always returned texts and phone calls in a timely manner and most of the time, he picked up the phone always making himself available. His crew and Craftsmanship is/was beyond reproach. They did awesome work and he is the only contractor I would recommend for any job. If you do not use him, you are missing out. My deck is a huge 20 x 30 feet. And it's awesome. If you need reference, contact marcusnicolas1@gmail.com and I will be more than happy to send pics of the work he did.

    5.0 Bruce M. Merrimack, NH
    7/9/2019

    Tom and his crew went above and beyond the scope of work and explained every detail along the way . We are very happy with the end result from start to finish. His crew was very friendly , knowledgeable and went the extra mile . Would highly recommended hiring them back for our next project!!

    Photos

    Hook & Ladder Contracting Services, LLC
    11
    Litchfield Side Deck
    13
    Extending a deck to Pool
    8
    Bathrooms
    7
    Decks
    5
    Commercial interior remodel
    3
    Flooring

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