This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved
Hope Plumbing, Heating, and Cooling
Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement, Water Heater Repair or Service,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Hope Plumbing is a locally-owned and operated full service, residential and commercial plumbing company in the Indianapolis area. We offer a wide range of plumbing services including broken pipe repair, cleaning of clogged main lines, fixture plumbing repair, gas plumbing and water system installation. Our company is licensed, bonded, and insured for your protection and peace of mind.
Business highlights
19 years of experience
Amenities
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.61,522 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 8% | ||
| 4% | ||
| 2% | ||
| 4% |
Filter reviews by service
Showing 551-575 of 1522 reviews
MARIE K.
Aug 2017
Overall the work that was done and the plumbers that provided the service were great, professional, accommodating, and efficient in getting all this work done in a day. The employees I would recommend to anyone however, we did have some issues with the companies billing and not recognizing an Angie's List discount. When we received the final invoice by email, there was only the final amount listed with no detail as to the cost of each service performed. When my husband requested the cost of the water heater they responded that all they could provide was an industry standard cost not the specific cost for the heater we received. When I told them we were Angie's List members and should get a discount, the plumbers responded that Hope Plumbing was not a member of Angie's List.
Response from Hope Plumbing, Heating, and Cooling
"Thank you so much for your feedback, [Member Name Removed]. We look forward to working with you again in the future!"
Carol P.
Aug 2017
A little bumpy getting started with water lines. Relatively young plumber. But Hope also provided a very experienced plumber who made sure the job was done correctly.
Response from Hope Plumbing, Heating, and Cooling
"Thank you so much for taking the time to share your experience, [Member Name Removed]!"
Gregg B.
Aug 2017
Very well. Tech was knowledgable, professional and helpful.
Response from Hope Plumbing, Heating, and Cooling
"Thank you so much for taking the time to share your experience, [Member Name Removed]!"
Jennifer Z.
Aug 2017
Work was done as requested
Response from Hope Plumbing, Heating, and Cooling
"Thank you so much for taking the time to share your experience, [Member Name Removed]!"
Sheila K.
Aug 2017
Hope quoted us a price 2 times more expensive than what we found later. I think our Carmel zip code had them quote a higher price. An Internet search clearly showed us how much the water heater actually cost. We knew their price was way too high. The worker had a slow day so they tried desperately to get our work by dropping the price but it still wasn't near what we found with a competitor. Do your research before going with Hope.
Gina J.
Aug 2017
Once the serviceman arrived, it went well. He was professional, very nice & explained issues and made recommendations. The serviceman didn't test water flow after completing the clean out so we ended up having them come back to resnake the line. The second serviceman was more thorough & also provided recommendations. I didn't end up following thru with their recommendations of replacing the pipes because this is the first back up I've had in 20 years & didn't feel it was necessary to do st this time based on their investigation of the issue.
Response from Hope Plumbing, Heating, and Cooling
"Thank you for the review, [Member Name Removed]."
James C.
Aug 2017
Installation went well, I accepted the price quoted on site. Later, I saw Angie's List "Deal" offering lower cost. I called Hope office to recover the difference, and they issued credit to my card. Thanks to Sue & Hope Plumbers for doing the right thing!!
Response from Hope Plumbing, Heating, and Cooling
"Thank you for your feedback, [Member Name Removed]! We look forward to working with you again the in future."
Ryan S.
Aug 2017
The original plumber that came did not feel confident enough to replace a pipe in our wall so he called another plumber who showed up within an hour to complete the task. Great service and very much appreciative of the honesty to make sure the job got done right.
Response from Hope Plumbing, Heating, and Cooling
"Thank you for your feedback, [Member Name Removed]! We look forward to working with you again the future."
Linda S.
Aug 2017
I wouldn't want them coming back. It was a terrible experience. Later on, I thought it was overpriced. He put a compressor fitting on, and it burst.The night before he came back to finish putting in a box for the washer which obviously if he'd really looked at it wouldn't fit. It was a really, really horrible service. I wouldn't have them back if you paid me. The plumbers never took responsibility for anything. They did send someone back out to clean the basement. The office, they were nice. I was on their list for their 12- month service pay $69 and you get some percentage off. I called and canceled that. She didn't ask me why because she knew. I think they just grew too big. I'm told, I think their contractors get a commission, I started to believe that because it was overpriced. I should've searched more. On the price, I don't really know, I didn't check for other prices after that. On the quality, initially, I would give it an "F". Then he did do decent plumbing work in the bathroom after that when he got his act together or whatever it was. So, I would give it a "D" for the layer work. As far as our washer box goes, I would give it an "F". On the responsiveness, they were pretty good about that because they wanted money. I would never use them again, never. I wouldn't even answer back their surveys, I don't respond to them at all. They sent out another guy to fix the other guy's problem that they sent me. He fixed it somewhat. I don't know it just was a horrible experience. It was too much for me.
Sara C.
Aug 2017
I was very happy with the services. Quentin was the best plumber ever, he was nice,kind, solved the problem and kept me informed.
Response from Hope Plumbing, Heating, and Cooling
"Thank you so much for taking the time to share your experience, [Member Name Removed]! We think Quentin is pretty great, too. We look forward to working with you again in the future!"
PAUL F.
Aug 2017
It went pretty well.
Sheila N.
Jul 2017
Cost was more than I really wanted to pay, however, it is a high-quality faucet. Everything went smoothly.
Response from Hope Plumbing, Heating, and Cooling
"Thank you so much for taking the time to share your experience, [Member Name Removed]! We look forward to working with you again in the future!"
Craig W.
Jul 2017
Was quoted $450 to fix shower after they took it apart and advised a bad cartridge. Plumber showed up with out common tools like screw drivers. Signed off to have everything fixed after the diagnosis. Then after everything was apart was advised it would be $450 to put it back together as is no fix or $940 to fix it. How is that a free estimate or diagnosis? Paid $450 for the diagnosis and another $440 for the fix? Work is done and I am satisfied with it but being quoted $450 and signing off on it only to be charge doesn't $940 isn't right.
Response from Hope Plumbing, Heating, and Cooling
"Thank you so much for taking the time to share your experience, [Member Name Removed]."
Trish M.
Jul 2017
They were good. I remember them specifically. They were good. They were very professional, and didn't try to up-sell me. Nothing.
Response from Hope Plumbing, Heating, and Cooling
"Thank you so much for taking the time to share your experience, [Member Name Removed]! We look forward to working with you again in the future!"
Phillip C.
Jul 2017
Excellent. We were very happy with our purchase.
Response from Hope Plumbing, Heating, and Cooling
"Thank you so much for taking the time to share your experience, [Member Name Removed]! We look forward to working with you again in the future!"
Marc R.
Jul 2017
Arrived on time and completed the projects asked about quickly. Would hire again and recommend.
James F.
Jun 2017
It was fine.
Response from Hope Plumbing, Heating, and Cooling
"Thank you for sharing your experience, [Member Name Removed]. We look forward to working with you in the future."
Kristen B.
Jun 2017
I contacted Hope Plumbing because their website indicated they specialized in old homes and this home was built in 1900. They showed up exactly when scheduled and I even received an advance email with the name and photo of the employee who was coming to the house. They provided two options with estimates and started work the same day. They were able to solve a couple of challenges the old house provided, and worked diligently until the work was completed. The team was very professional and pleasant. The price was a little high, but it was worth it for the great service and quality work provided. I would hire them for future projects.
Response from Hope Plumbing, Heating, and Cooling
"Thank you for the awesome review. We look forward to working with you again."
ANITA S.
Jun 2017
Not only did Evan install the faucet, but he recommended some safety features that could be added to our old plumbing system. He gave us an estimate for three different scenarios: just the faucet installation, the faucet plus both of his recommendations and the faucet with just one of the recommendations. We chose to go with the faucet plus the one recommendation we felt was most urgent.
Response from Hope Plumbing, Heating, and Cooling
"Thank you for the review. Please let us know if we can be any further assistance to you."
Craig C.
Jun 2017
Well. Tim did a quick and efficient job and was informative through the proces
Response from Hope Plumbing, Heating, and Cooling
"Thank you for the review. Please let us know if any future work needs completed."
Melanie D.
Jun 2017
Plumber guessed exactly what the issue was before he began cutting into the wall. He completed the repair same day. We had to get the wall patched painted and repaired later on our own, which we expected. Very good service. But a very high bill. It was nearly $1300 for one day of work by one plumber. There were only about $25 in parts, so it came out to $200 an hour for labor. We used Hope in the past. They have gotten much more expensive.
Response from Hope Plumbing, Heating, and Cooling
"Thank you for the review. Our pricing does come form a national guideline pricing book that most plumbing companies use. Please let us know we can be any further assistance."
Carol L.
Jun 2017
unknown
HOWARD L.
Jun 2017
Excellent. Very professional and responsive. Good guys. We had a slight problem with one of the devices, but they rectified it quickly. No issues.
Response from Hope Plumbing, Heating, and Cooling
"Thank you for the review. Please let us know if you need anything else."
KAREN C.
Jun 2017
I had several experiences, all good. I don't know what they could have done to improve,but I don't give anybody an A.
Response from Hope Plumbing, Heating, and Cooling
"Thank you for the review. Please let us know if we can help you in the future."
Corey F.
Jun 2017
Took a few days to repair, but the guys were dedicated and hard working and fantastic! Hope management fully supported them working though every aspect of the job.
Response from Hope Plumbing, Heating, and Cooling
"Thank you for the review. If we can do anything for you in the future please call."
Licensing
Licensed*
Trade License Number
CO52000020
Trade License Locale
IN
Trade License Expiration
12/31/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Hope Plumbing, Heating, and Cooling is currently rated 4.6 overall out of 5.
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: Closed
Hope Plumbing, Heating, and Cooling accepts the following forms of payment: CreditCard
No, Hope Plumbing, Heating, and Cooling does not offer free project estimates.
No, Hope Plumbing, Heating, and Cooling does not offer eco-friendly accreditations.
No, Hope Plumbing, Heating, and Cooling does not offer emergency services.
Yes, Hope Plumbing, Heating, and Cooling offers warranties.