Horizon Construction & Remodeling, Inc.

We recently worked with Mark and his amazing team to complete the addition on our home. His team was able to help us through planning stage and come up with a layout that made sense, they dealt with the city to get the project approved, and completed the addition timely. We visited their showroom and found the perfect flooring to complete the look we wanted in our home. The only delays we had were due to the city slowly approving the plans. Mark and his team were great at communicating throughout the project and we absolutely love how the addition turned out.

We have recently completed an extensive home addition and backyard and pool remodel. After several estimates from different contractors we chose Horizon and contractor Mark Besnos. This is our 2nd remodel with Horizon. We contracted them 1st time in 2017 for an interior remodel. Mark was very attentive and on top of the project from the beginning to end. The scope of the project was vast and there were a few challenges along the way but Mark was always available and on our side. The end result is beautiful and far exceeded our expectations.

We contracted with Horizon in October 2020 to remodel our kitchen, laundry, and bathroom. There were (and are) too many issues to list. Most importantly, the shower installation was so bad that there was water damage after just a few months of regular use. Tiles are popping off the wall due to moisture behind them and there is rust coming up through the grout. We have been advised not to use it further and have been without a second shower (six people in one home, all sharing one shower/bath) for nearly two years now. We have had problems with the tiles, grout, flooring, cabinets, baseboards, paint, doors, counters, and almost every aspect of the project. Throughout the project, Horizon gaslit us - telling us that everything was to trade standards when we tried to address concerns and get things done correctly. We have filed a claim with the State Contractors Board and their inspector has agreed that the job is not up to trade standards. They also requested payment before jobs were done and made us switch floor and cabinet selections at the last minute because they had not actually ordered the materials on time or verified that the materials were available on time. They had no actual project plans and so we were without laundry or a kitchen for much longer than we were supposed to be, while no workers came for weeks. Do not use Horizon! They are not honest; they do not care about quality, and they will try to wear you down psychologically and emotionally to get away with it.

A bit pricey but did great work and handled a lot of extra request for no additional cost

This my experience with Horizon Construction and Remodeling, and why I recommend them. This is the second time that I have hired a contractor. The first time was a bathroom remodel, and it was a disaster, so I was very apprehensive about hiring another contractor. We needed to remodel our kitchen, so I had no choice. I did my due diligence and research and called three companies to interview. All three I had no prior knowledge of or experience with. Out of the three bids, there was a high, a medium, and a low. After talking to them one more time I went with the medium bid company. That company is called Horizon Construction and Remodeling. It turns out I made the right choice. My experience with this company is the complete opposite from my first experience with a contractor. My Project Manager was Mark, who did an outstanding job of keeping the project moving quickly efficiently. His crews showed up on time, were professional and did quality work, from plumbing to electrical to framing to painting to cabinets all were done to my satisfaction. If something was not done to my satisfaction (which was rare), I just let Mark know about it and he would send someone to either redo or touch-up the work. Mark would visit the job site frequently. I feel Mark is honest and has his customerâ s best interest at heart. There were a couple of times when he could have charged me extra money for items that came up during the project, but he did not. Like any project we had to make some changes along the way, and Mark is very willing to work with you to make sure that you get what you want. Mark will listen to your ideas plus he has many ideas himself. He helped us a lot with our kitchen design. They started my project Oct. 11, 2001. My wife and I were hoping to have the project done by Christmas. They had it done in 7 weeks in time for Thanksgiving! The inside staff is led be Enna. They make sure everything is ordered on time. They even arrange for inspections. They are very polite and efficient and responsive. We are doing our doors and windows next and we going to have Horizon Construction and Design do the work. I recommend Horizon Construction and Design; I give them a strong 10. Mark and Diane Kincheloe Fountain Valley, CA.

It was a pleasure working with Horizon Construction and Remodeling, on the complete renovation of my kitchen. David and Enna were extremely knowledgable and professional. The crew were also very polite, friendly and considerate in the care of cleaning up the worksite everyday, and making sure I was happy with the work done each day. I will definitely use Horizon on my next project, and highly recommend them. Thank you to everyone who made our dream kitchen possible. Jeanne and Gary Poggensee

We recently just finished a remodel of two bathrooms using Horizon for the project. They were easy to work with and worked hard to accommodate a house with four people working from home. Working with their design team, installers, and trades people, the entire project came together without issue. They even helped us by doing some things out of order to ease the burden of a family of four using just one working bathroom. But the real payoff was in the end product. We are so pleased with our new bathrooms! Thank you to the team at Horizon!

Such a pleasure to work with Mark and the entire staff at Horizon Construction. Not only did they remodel our entire house filled with furniture during a pandemic, but we did the whole process from out of town. Mark and his staff kept us constantly up to date via Zoom, phone calls, and loads of texts and emails. And the best part is the house turned out better than expected! They made sure the work was done exactly the way we planned and to our expectations, which included guaranteeing anything that went wrong. Mark was a big help in the design process which included helpful advise on where we should spend money and where we could cut corners. He also had little things done along the way, some that he didn't charge us for but that were necessary to make the house look more finished. Lastly, they took great care in making sure the furniture and home decor were protected and covered during the whole process, and whatever was moved was put back where they found it. We are so grateful for the hard work, service, and patience that went into making our house look beautifully updated!

So thankful that we used Horizon Construction for our kitchen remodel! It was an extensive project removing load bearing beams and moment frame, installing three steel beams for an open concept. We changed the footprint of the entire first floor. Mark, the owner, was our project manager. He is knowledgeable, helpful with design and trustworthy. Communication was important to us. Mark, Enna and the others in the office met our expectations. Remodel was an emotional time for us with the untimely passing of a family member. Mark went above and beyond in implementing our needs and wants with compassion. The quality of work was outstanding. Workers arrived on time and cleaned up nicely. We were so pleased with the kitchen progress that we had 2 bathrooms remodeled as well, delivered in a timely manner with quality results. I would not hesitate to hire them in the future!

We recently remodeled our Master bathroom and chose Horizon Construction & Remodeling in Fullerton to do the job. Overall, we had a great experience! We were given a fair price for our remodel and the quality of work was excellent. Everyone we worked with was polite, courteous and professional. Any minor issues that came up were addressed promptly and correctly. Our bathroom looks a million times better is a lot more functional. Bravo to David, our General Contractor, and his crew! We would definitely recommend Horizon Construction & Remodeling to anyone and we plan to use them again for our next remodeling project.