Horizon Services (MD), LLC

4.47 |930 Verified Ratings
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Horizon Services (MD), LLC

4.47 | 930 Verified Ratings
Write a Review

302-803-5130

10482 Baltimore Avenue
Beltsville, MD 20705
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Profile
Horizon Services (MD), LLC


100% Done Right. 100% On-Time. Guaranteed!

Horizon Services (MD), LLC, is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey and Northeastern Maryland. After a quarter of a century in business, Horizon Services (MD), LLC, remains fully committed to setting the industry standard for customer service, installation and focusing on things that are important to busy homeowners.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Baltimore
  • Silver Spring
  • Bethesda
  • Rockville
  • Annapolis
  • Gaithersburg
  • Takoma Park
  • Laurel
  • Towson
  • Columbia
  • Potomac
  • Germantown
  • Glen Burnie
  • Pasadena
  • Glyndon
  • Millersville
  • Woodstock
  • Pikesville
  • Chevy Chase
  • Aberdeen Proving Ground
  • Olney
  • Westminster
  • Ellicott City
  • Kensington
  • Elkton
  • Hunt Valley
  • Bel Air
  • Catonsville
  • Gunpowder
  • Hampstead
  • Fulton
  • Barnesville
  • Freeland
  • Highland
  • Friendship
  • Jessup
  • Edgewood
  • Crownsville
  • Sparks Glencoe
  • Union Bridge
  • Spencerville
  • Rosedale
  • Sykesville
  • Marriottsville
  • Windsor Mill
  • Halethorpe
  • New Windsor
  • Annapolis Junction
  • Lothian
  • Cockeysville
  • Damascus
  • Hydes
  • Owings Mills
  • Glenelg
  • Pylesville
  • Warwick
  • Fork
  • Street
  • White Marsh
  • Darlington
  • Dundalk
  • Galesville
  • Clarksburg
  • Severn
  • Manchester
  • Upperco
  • Taneytown
  • Childs
  • Fort George G Meade
  • Churchton
  • Glen Arm
  • Edgewater
  • Fallston
  • Monkton
  • Sparrows Point
  • Hyattsville
  • Whiteford
  • Mount Airy
  • Linthicum Heights
  • Stevenson
  • Washington
  • Forest Hill
  • Arnold
  • Gibson Island
  • Odenton
  • Nottingham
  • Phoenix
  • Severna Park
  • Ashton
  • Joppa
  • Parkton
  • Essex
  • Parkville
  • Clarksville
  • North East
  • Elk Mills
  • Belcamp
  • Reisterstown
  • West Friendship
  • Gambrills
  • See All >

Services Offered

Air Conditioning
  • Central A/C Repair
  • Central Humidifier Install
  • Central Humidifier Repair
  • Central Air Cleaner Install
  • Central Air Cleaner Repair
Heating & Furnace Systems
  • Heat Pump Repair
  • Gas Boiler or Radiator Heat Repair
  • Gas Furnace - Repair
  • Electric Furnace - Repair
  • Oil Furnace - Repair

Areas of Expertise

  • Plumbing - Water Heaters, Leaky Faucets, Running Toilets, Sump Pump Repair & Installation & Much More
  • Heating - We Service All Makes & Models, 2 Year Warranty on Repairs, Annual Service Plans for Cleaning & Maintaining Equipment
  • Air Conditioning - We Service All Makes & Models, 2 Year Warranty on Repairs, Annual Service Plans for Cleaning & Maintaining Equipment
  • Drain Cleaning - Kitchen Sinks, Laundry Tubes, Bathroom Drains, Main Sewer Lines
  • Sewer & Water Line Replacement - We Can Repair or Replace a Water or Sewer Line Without Destroying Your Front Lawn - Call for a Free Water or Sewer Line Inspection

Product Brands Used

  • American Standard
  • Broan
  • Bryant
  • Carrier
  • Goodman
  • Honeywell
  • Lennox International, Inc.
  • RUUD
  • Rheem
  • Trane
  • York
  • Comfortmaker, Janitrol
  • American Standard
  • Bradford White
  • Delta
  • Kohler
  • Moen
  • Rheem
  • See All >

Quick Facts

Business Hours
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1989
Memberships & Affiliations
  • Air Conditioning Contractors of America (ACCA)
  • Plumbing-Heating-Cooling Contractors Association (PHCC)
  • Plumbing-Heating-Cooling-Contractors Association
  • Nexstar Network, Delaware Chapter of Associated Builders Association
  • Better Business Bureau, Plumbing, Heating & Cooling Contractors Association, AIr Conditioning Contra
State Licensing
Trade: Master Restricted
License #: 47186
Expiration: 12-18-2020
Awards
  • Better Business Bureau of Delaware's Torch Award
  • Wilmington News Journal Award 3 years in a Row for Best Plumbing, Heating & Air Conditioning Company
  • Delaware Magazine 2 years in a Row for Best Plumbing, Heating & Air Conditioning Company
  • 2017 Best of HomeAdvisor (5 Time Winner)
  • Angie's List 2014 Super Service Award: Plumbing
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Horizon Services is a proud supporter and sponsor of several charitable and service organizations throughout our service footprint.

Horizon Services is a proud sponsor of over 50 high school sports programs throughout our service footprint.

Horizon Services is a proud sponsor of over 20 Little League baseball teams and youth sport organizations throughout our service footprint.

Horizon Services is a proud sponsor of several collegiate athletics programs throughout our service footprint.

Horizon Services is a proud partner and sponsor of several major and minor league sport organizations throughout our service footprint.

How We Got Started

I chose to work in this industry because I enjoy providing Horizon Services' customers with home comfort solutions for their plumbing, heatin.

We started in this industry in 1989.

We describe our business as Well established

 

Photos
Horizon Services (MD), LLC


My Work
3 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Horizon Services (MD), LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 931
  Page 1 of 94
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4.0   |  
No comments.
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4.0   |  
Review by in Annapolis, MD
Project: Repair Electric Furnace / Forced Air Heating System
Great customer service; extremely responsive.
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5.0   |  
They were great!
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5.0   |  
Cliff was very honest and professional!!! We will certainly keep this company in mind for future projects!!!
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4.5   |  
Professional and quick response to problem
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0.5   |  02-09-2019
Review by Andrew M. in Owings Mills, MD
I have lived in this house for 26 years and this is BY FAR the WORST experience I have had with a repair contractor. I would tell people to never call or recommend this company to anyone! I called them on a Saturday because they offer same day service and I had no heat and yes they did come out the same day (which is certainly something)... the young man took one look at my problem and immediately recommended a new system. He told me my system (only 8 years old) was shot and that I could begin replacing parts but that would run me $4000.00. When I asked him why I would not just replace the system at that point, he immediately called his salesperson and made an appointment for me to meet with her the very next day. At that point, my *radar* should have gone off, but it did not. Horizon provided me with a ridiculous estimate to replace the system for $10,000.00 which I knew was way high. I ended up with a mid-priced Rheem system for $6000.00 installed by another contractor. But it does not end there, not even close! A month after the install, I started having the same problem I had started with: faulty thermostat wiring. The contractor who ultimately fixed the problem indicated that this was my problem all along and I very likely did not need a new system at all. I was the victim of an overly-aggressive Horizon employee who was merely out to sell me a new system at any and all cost. Do not use this company! They only want to sell you new equipment! When I called Horizon Services to voice my displeasure with the result of my experience, they offered me the cost of the service call :$99.00 and nothing more! They said they stand by their original estimate! Which was wrong!!! And that original estimate ended up costing me $6000.00 that I did not need to spend!
Response by Horizon Services (MD), LLC: Hello Andrew, it is troubling to learn of this situation. We thank you for bringing this to our attention, and we want to inform you that we investigate all instances of customer concerns. We are a company built on honesty, we stand for what is right, and are committed to always doing the right thing for our customers. The experience that you have described to us is NOT the experience we strive to provide and we would like the chance to get to learn more about your situation. Our customer relations manager has been made aware of your comments and will be in contact with you.
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4.0   |  
Review by in Ellicott City, MD
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
When they come to install my unit, the rep brought in so much dirt, I had to clean my carpet. Overall the work was good. Shop around before picking a company. They have sales rep waiting to sell you what you don't need.
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3.0   |  
I didn’t spend any money. After visit they didn’t find what is wrong with my hvac. It continues to make the loudest noise when it stops heating.
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5.0   |  
Review by in Randallstown, MD
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Was this review helpful?  
5.0   |  
Very impressed with Clifford, he was very responsive to all my concerns and even came over to install the unit on his day off because I requested him personally. He continues to answer any questions I have had after the installation.
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Showing 1-10 of 931
  Page 1 of 94

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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