Hornets Heating & Cooling

Drew was fantastic! He arrived within the hour. He investigated the issue, resolved the problem within minutes, and is now going to be my new service provider for maintenance.

Hornets Heating and Cooling came to my home and did a great job. I had issues with my air handler and unit outside. Needless to say, they repaired and diagnosed the problem. Both of the gentleman were kind and respectful. I would definitely recommend Hornets Heating and Cooling to all my family and friends.

Professional, great rates, excellent job

Great customer service

Drew was the pro that showed up to check the problem with my HVAC. He did an extremely thorough job of examining the unit to diagnose the problem. He went over the issue with me and provided an instant solution. He worked, tirelessly, to complete this job; even as we began losing the sunlight. My unit is running smoothly now and I couldn't be happier with the professionalism displayed by Hornets Heating & Air. I have a family member that owns several properties & I immediately called to refer Drew and Hornets Heating and Air! Again, thank you, Drew, for your help and hard work. It is greatly appreciated.

Great technician with the best affordibility

Hornet?s Heating and Cooling replaced and installed a new outside unit 7 years ago and replaced the evaporator coils on the unit in my attic. This weekend my ac stopped working and I had another HVAC company come out to diagnosis. I provided paperwork from Hornets that I have a 10 year manufacturing warranty and a 5 year warranty on certain parts. After their diagnosis, they informed me the evaporator coils were damaged and that old parts were used. The outside unit was a 2018 model, but the parts were from 2014. Not only were old parts used, Hornets did not register the parts, therefore voiding the warranty, as well as the installation of the outside unit was of poor work. Now I'm having to pay another HVAC company to replace a unit that typically should have a usefulness of at least 10 years. I would give them 0 stars, but I have to give 1 in order to post this review.

After receiving extremely high estimates to replace the evaporator coil, I finally found a company who doesn’t try to take advantage of people by marking up the costs by 100 percent. I was previously told by other companies I would only receive a one year warranty. With this company, I received a 5 yr warranty on the part with a 1 year warranty on their work. You can’t go wrong with them!!!

Drew know his work. Quick, fast and prompt response. I will call Drew for my next work

Punctual, professional, friendly. Did a quality job at a reasonable price.

Drew is a great professional, he and his crew did a fantastic job replacing my 20 yo AC. Would recommend his company for the value and service

Drew and his crew were fantastic. I was contacted in less than an hour and he was here to diagnose the problem within 2 hours of contact. Within 4 hours of his initial visit I had a new furnace and my A/C was better than before. This was something I knew I would need soon so I was very comfortable with options and pricing I was given for repairs. The best part was even though this was a cold call and I didn't have a prior appointment Drew made it feel like I had been on the books for weeks and that he had meticulously planned the repair. I have never seen a home repair go as smoothly as this did. The entire crew was friendly and I couldn't have asked for better service. I have dealt with a lot of contractors over the years and I can safely say Hornets is up there with the best! Thank you Drew and Crew!

Drew showed up in a phone call and did a great job replacing my motor & blade. It was pretty good experience.

Hornets did maintenance l, inspection and cleaning on my gas furnace for very reasonable price. Then based on inspection of both the furnace and AC they were able to work with my home warranty to replace the AC and evaporator unit. The job was completed in a very timely manner and install went great. Very impressed with this company. I highly recommend Hornets for your HVAC maintenance and repairs.

Andrew of Hornets Heating and Cooling was professional , prompt, thorough in his analysis of my problem, and timely in getting the repair done. He is now my heating and cooling contractor going forward. Andrew, thank you very much.

Drew did a fine job, great value!

We had a great experience with this pro! He responded in a timely manner within 5 minutes of requesting a call back and was able to start the project quickly. Drew & his team were very professional, answered all our questions and responded quickly over the weekend to a follow up request. I highly recommend.

Drew is the owner and has done an excellent install from start to finish. Three of my neighbors had him do complete replacements on their heating and cooling systems. They all recommended him highly and have continued to uses his services for the twice annual inspections. His price on the inspections is less than the majors that advertise on TV. His system prices are very competitive. He installed a Trane system in my home. I also like him as he is a Huntersville resident and lives in the same town as I do. He is an excellent communicator, shows up on time, does what he says he will do. He is the best all around heating and cooling guy I have done business with. he and his crew had masks and foot coverings and very responsible with the current situation with the virus.

Very good and friendly

Drew showed up prepared and professional. During these challenging times With the stay at home orders due the virus he was prepared. My son and I have respiratory issues and are cautious. Drew was already wearing a mask and kept proper distances. He was careful in his approaches by not having to access the house in this circumstance since it was my downstairs unit located under the house. He communicated with me by phone/text and then texting me pictures of the problem. He texted me all my options proactively and I was able to pay him either by CC or by my phone. I chose phone. He was great in all ways and he didn t take advantage of the situation as I pretty much knew what the problem was and he confirmed it. Drew passed my test. Thanks Drew! FYI: I had another company come check out my problem earlier For their diagnosis and quote (not from home advisor.)and they were not honest/forthcoming.

Drew and his team are amazing! I originally connected with Drew about a year ago when I was having furnace issues with my old house. I had previously called another BIG company and they tried to sell me an entirely new system for $20k. Drew called me back within minutes and replaced just one part to save the day and my bank account! I recently moved into a new house and again started having issues with both my furnace and AC. Drew came out, identified the problem, and after talking it over I decided to move forward with replacing both AC units and both furnaces. Drew and his team did a fantastic job and NO ONE could come close to their prices. Overall, I am very satisfied and happy with Drew and his team and would recommend them to anyone who wants: fast, reliable, and affordable service!

Drew and his team was awesome. I will highly recommend them.

Showed up when they said they would . Polite and Professional . Fixed my problem quickly . Affordable . Drew Williams was a pleasure to work with .

Very good experience. Andrew responded quickly with the price quotation. He and his team were courteous and arrived promptly for the project as planned. They completed the furnace replacement within about 4 hours - very good considering the unit location in the attic. Workmanship was excellent. The natural gas connection was tested to ensure no leaks. System start-up completed with no problems. The old furnace and scrap materials were removed from the premises leaving the area clean. Well satisfied with the outcome of the project; just in time for the cooler weather.