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House to Home Services
Handyman Service, Drywall Repair, Tile: Ceramic and Porcelain Installation,
About us
House to Home Services is a family- and military-owned, full-service general contracting firm. We specialize in working on a wide variety of remodeling projects, with a focus on tailoring each project to the unique needs of our clients. Our highly skilled team will work to deliver a superior product on every remodel, and match the vision and budget of each client. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships with our clients and guarantee satisfaction. Call us today, you'll be pleased you did. Thank you!
Business highlights
11 years of experience
Services we offer
Basement Finishing, Bathroom Remodeling, Full Home Renovations, Insurance Claim Repairs, Kitchen Remodeling
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.124 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 8% | ||
| 0% | ||
| 17% |
Filter reviews by service
Showing 1-24 of 24 reviews
Andy S.
Sep 2019
Highly professional and efficient, went well beyond expectations. I recommend this service highly!
RE: D.
Sep 2019
We were very pleased! Outstanding job and would highly recommend them to everyone.
Sharon J.
Aug 2019
Communications were almost non existant, ivwas never contacted when there was a change to the order so materials were installed without approval from me. work to flooring kitchen appliance pipes were not completed as stated kitchen floor was covered with new vinyl over old and left hole where there should have been new floor board Constant excuses as to why workers could not and in some cases only showed once or twice a week. Nothing was covered during painting which left blotches of paint on furniture and surfaces There was so much wrong with this venture of restoring a small 2 bedroom house resulting from water damage which took over six months to complete It appears the bigger the job the more compliant and complete it is, while smaller jobs received e less attention and only cover ups instead of quality work which should be evident with EVERY job regardless of size Insurance estimates for a dumpster for debris was never ordered instead debris was piled in my back yard for days to weeks until I had to complain to get it removed. What a nightmare I am a senior with renters who were living throughout this ordeal and were never there during the day therefore anything found incomplete was blamed on the renters This is one company who may have some fair responses but has proven to be selective in who receives their best effort for the money If you are not portraying honesty and fairness in ALL business dealings and cannot handle the work load maybe another line of work might be in order I am so sorry this was such a disaster however I would recommend being available for daily monitoring of work to receive fairness Had to hire another contractor to complete or repair incomplete work
Response from House to Home Services
"We are sorry that you feel you had this experience with our company. Often, we work with investors or new home owners on properties that are in major disrepair and are truly uninhabitable, but seldom do we encounter projects where these types of homes are being rented to others. We at times do encounter unfortunate situations with landlords who have allowed a home to deteriorate beyond the point where it is reasonable to allow tenants to still be in the home. This small job was rebuilding much of the home including restoring running water, restoring heat in the home during the winter and repairing years of neglect. It was very upsetting"
Bryan K.
Feb 2019
Bobby and his team did great work painting our house before we moved in. He came out to the house to appraise the job. His team patched holes and painted the entire house, including ceilings. They completed the job on schedule and nearly spot on the initial estimate. Then, after we moved in and replaced a few windows, his team came back out to perform touch up work around the windows and from nicks that happened during our move. We will definitely consider House to Home Services for other jobs.
Troy C.
Aug 2018
There are four key areas that we feel House to Home Services can improve. 1) Keeping the project schedule on track. The project took significantly longer than projected, a key contributor was prolonged periods of inactivity where we felt that our project was not the team's priority. 2) Cost. The project ran significantly over budget. Granted, there was more work required but a lot of these could have been identified in the walk through up front. 3) Attention to detail. They did come back out to fix issues but more attention to detail up front will go a long way to making the overall experience better. 4) Communication. Granted, I work days and may not be available for voice calls but texts work. Clear communications prior to any work being accomplished and regular updates on progress will make the customer feel as though our project is a priority for your team.
Kathy H.
Jul 2018
Contractor was fantastic to work with from start to finish. Our basement had flooded and been torn totally apart from the water remediation. H2HS put it all back together and did several other side projects for us on time and on budget. Would highly recommend!
Doris M.
Jul 2018
They did a wonderful job painting and it didn't take them a long time to finish.
Jane C.
Mar 2018
Working with Bobby and his team was a pleasure. They arrived on time mapped out the job, which took about 4 days---4 days less than I planned for. They handled everything from moving furniture to cleaning behind themselves. And the team was pleasant to work with.
Aaron M.
Feb 2018
Communication is exceptionally lacking, quality of work marginal at best. Went with contractor due to ratings - HIGHLY disappointing. Crew failed to show up to job X 3 weeks. Received every excuse from mechanical trouble, health and finger pointing why work was not completed and crew not present to work. When calling or texting to inquire on management of expectations, rarely received a response. We are expecting a newborn in less than a month - the emotional turmoil and having our place rendered inconvenienced, was disappointing to say the least. Subcontracting was poorly handled and lead was rarely on site. Final payment was expected prior to all work being complete on punch list and inexcusable craftsmanship left us scrambling to resolve issues with an exceptionally limited time constraint and stressed to complete despite given five weeks to complete putting up the framing and sheetrock for a nursery. Bottom line up front - skip this contractor and look for someone more responsive, resourceful and professional to complete your project. I have no doubt that perhaps at one time there were good intentions from this contractor, but unfortunately our experience was exceptionally horrible and continues to be so after the work was left undone and we were gouged.
Response from House to Home Services
"We are very sorry that you feel you had a negative experience. As a company, we pride ourselves on being dedicated to our customers' specific needs and work to accommodate them during the project. Our reputation and subsequent reviews are built off of the hard work and dedication that we execute on each and every project. Communication with our clients is key, and we provide daily updates, in-person visits, and extensive phone calls to discuss the work and expectations. We understand that every client has work, family, and other obligations to manage, and we do our best to accommodate those. Equally, our teams are made up of men and women with families and young children, who have the same obligations and issues that arise. Just like we do our best not to disturb the lives of our clients after hours, we use those same hours to spend time with our families. This means that we do not always respond to repeat phone calls after 8pm. All phone calls and requests are then returned, in a timely manner, the following day as is appropriate. Final payment is never expected prior to the completion of any project, as stated in our written and signed contracts. Our contracts clearly outline expected timelines, changes to the scope of work, and all payments. We are extremely focused on keeping to the contracted schedule, but as project changes are made, the timeline often adjusts accordingly. In this case, that meant 1 business day, despite multiple project adjustments from the client. We hold ourselves accountable to a high level of integrity and respect, and expect the same level of respect from others. Not honoring a contract and avoiding payments happens more often than it should in this industry and we think it is always better to communicate that in advance rather than create issues at the end of a smooth project. We appreciate all our clients' feedback and use each review to improve our work to ensure that our results and our processes are truly superior."
Marcia W.
Jan 2018
Melanie P.
Dec 2017
Great job
Chris D.
Oct 2017
Handyman Service
On time. Easy to work with. Did a good job.
Ashley D.
Sep 2017
Handyman Service
House to Home Services was amazing! I sold my home and had to have several items fixed based upon the home inspection results. House to Home Services did all the repairs that were required for my home inspection like fixing GCFI outlets, installing smoke alarms, caulking my windows and other jobs. They owner was professional and knowledgeable with all the codes and requirements to make sure the job was completed the right way. I would recommend them to anyone looking for any size home remodeling.
Pat P.
Sep 2017
Kudos to House to Home Services! The painters were prompt, efficient, and worked hard. They conveniently worked around me, and completed the job in a reasonable amount of time. I'm totally satisfied with the finished product (the wall colors are beautiful). They did a phenomenal job!
Matthew W.
Sep 2017
House to Home was great to work with on my complete home remodeling project. They weren't the cheapest company but the work was superb and took all the stress off my wife and I. There were absolutely no delays and the inspectors told us it was some of the best work they'd ever seen. Bobby and his team were amazing and I can't believe how great our new house looks! Fantastic company and one I recommend to everyone I know!!!!
Kathy C.
Aug 2017
Tile: Ceramic and Porcelain - Install
The person actually doing the job, tiling my kitchen backsplash, while technically competent, did not have design experience. For example, the odd size tile ended up on the bottom row in clear view instead of at the top, out of view. There are other examples too. Workers were messy so I covered the counter and other surfaces with cardboard and newspaper the 2nd day. But just before applying the caulk above the top row of tiles they removed the protection, so I had a cleanup job on my hands. Before tiling, they applied backer board to the plaster to even the surface. I had to point out several areas where the backer board wasnt even fastened, and areas that had to be redone. Workers were polite and friendly. If you use this company, find out ahead who will be actually doing the work and keep a close eye so you catch errors before they become cast in concrete.
Josh S.
Aug 2017
I used House to Home Services for my basement and full home remodel and I'm amazed at the beautiful work and professionalism through the entire process. We absolutely loved working with Bobby and his team, and the designers on staff took every idea we had and found beautiful finishes to match our vision. My family will us them for all our projects and will recommend them to anyone we come into contact with.
Kristen P.
Aug 2017
I hired House to Home to remodel a downstairs bathroom. Throughout the entire process, communication was not great. It took over 24 hours for emails to be returned, with me having to follow up with "did you get my email" emails. On the second day of the project, no one showed up -- there were no phone calls, emails, or anything until late that night (after I reached out). I discontinued working with them and found a company that I felt better about. His crew seemed very nice and attentive, and I'm sure they would have done a good job, but Bobby was hard to reach. I was on a tight deadline and didn't have the patience.
Lindsey B.
Jul 2017
Bobby was great. He was attentive, professional, knowledgeable, and really patient. I loved his recommendations, willingness to work within my budget and flexibility.
Christina K.
Jun 2017
They did great work. My new bathroom looks and functions wonderfully. They were helpful with coordinating subs. Their crew was really nice and cleaned up after each day.
Bijan M.
May 2017
The team was extremely helpful and flexible. Very easy to work with, quick to get the project done, and able to adapt to changing circumstances on the fly.
Carol B.
Jan 2017
Handyman Service
Beautiful work in recaulking a shower; the work needed to be done for an open house. Very accommodating as to getting work done to meet my schedule. Cleaned up after job. Good price. Very pleased with work and would hire again.
Judy C.
Jan 2017
Handyman Service
Susan X.
Jun 2016
Handyman Service
They are by far cheaper than other people, very pleasant, very clean . Great communication. Very pleased with work
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
House to Home Services is currently rated 4.1 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 12:00 PM - 1:00 PM
Sunday: 12:00 PM - 1:00 PM
House to Home Services accepts the following forms of payment: CreditCard
Yes, House to Home Services offers free project estimates.
No, House to Home Services does not offer eco-friendly accreditations.
No, House to Home Services does not offer emergency services.
No, House to Home Services does not offer warranties.