Hoyer Construction, LLC

Hoyer was amazing. I was contacted 5 min after signing up. Met next day. And roof was done in one day within a week of calling.

I would NOT recommend this company. In August 2021 a large tree fell onto our house, causing extensive damage. In September, we moved our family out (3 kids, ages 4 and under) after one of the ceilings collapsed. We felt this company took advantage of the stress of our young family. When it came time to begin work inside the house, they agreed to remove all our personal belongings from the affected areas first. I entered one day to find they had begun demolition with our belongings still there. They had piled debris (broken baseboards, old nails, etc) in my childs bed, left their dirty tools piled on top of clothes, and other things we felt demonstrated a blatant disregard for the wellbeing of our property. When confronted, they agreed to pause work until all items were removed, although they never fully fulfilled that agreement. After a company moved some of our belongings, Hoyer failed to tell us which company it was. We asked repeatedly over 2.5 weeks to tell us the name of the company, and although they were in communication with us, they would not answer. When we moved back in, we learned Hoyer had not provided an accurate inventory of our items. The company misplaced a lot of items and claimed to have never had them because all Hoyer provided was a few photos of one room. They also damaged things inside the house. For example, they took down a light fixture, then dropped a door knob into it, breaking the light. We felt they were incredibly haphazard in their demolition. They removed whole sections of walls that neither we nor the insurance company had agreed to replace. They failed to protect the floor which neither we nor our insurance company had agreed to replace. They let the demolished walls fall directly onto the floor, then used a metal shovel to scoop up the rubble. We were told they would cover and protect the exterior of the house while replacing the roof, but they failed to do so. We found our AC unit full of debris from the shingles and have found countless nails around the perimeter of our house. They removed a satellite from the roof and left it dangling off the house by its cord. When we brought up some of our concerns, Hoyer said they would get a new crew to work on our project. My husband talked with a crew member at the house who said they did not know what they were supposed to be doing because they had not heard from Hoyer. My husband had already been in communication with Hoyer asking what was taking so long, so this was very frustrating. When he brought it up, they responded by forbidding us to talk to the crew and claiming we were not allowed onto our property (despite having already told us the opposite). Eventually, we decided to terminate our agreement with Hoyer. We provided written notice (which they acknowledged that they received) and asked them to be off our property by 5 pm. When my husband and a lawyer arrived around 5:15 pm, the entire crew, the salesman, and the company owner were all still there working. When my husband demanded to know why they were still there, they gave a bunch of excuses. The salesman made several false accusations, claiming we had told Hoyer to intentionally delay our project and that we told the crew to intentionally damage parts of the house. He later called our insurance company and told them we were trying to commit insurance fraud. After being fired, they finally gave us the name of the moving company, agreed to come back and patch up part of the new roof that had blown off, and agreed to provide a written summary of which project items they had and had not completed. We also learned they never filed the necessary permits with the city. It is been 6 months and they have not reached out to patch the roof within the timeframes they specified, and they have failed to provide a detailed written summary of what they did to our house - also failing to return a substantial amount of overpayment from the i...

He is an exceptional person, his employees are responsible and respectful. They are flexible and able to accommodate changes. They go above and beyond.

They were great.