HuberWilmot Moving and Storage, LLC

I used HuberWilmot for an out-of-state move, and I was exceptionally pleased with their service. The packing and loading crews are company employees (unlike temp staff used by other companies) and handled all of my belongings with great care, ensuring that even the most fragile items were securely packed. Their expertise in packing made the entire process swift and worry-free. Everything arrived in perfect condition. The punctuality of their service alleviated a lot of the stress typically associated with moving. From start to finish, their team demonstrated exceptional professionalism and efficiency. We've all heard horror stories of moves "gone wrong". If you’re looking for a moving company that combines professionalism with efficiency, look no further. HuberWilmot turned what could have been a stress

Bottom Line Up Front: DO NOT HIRE unless you insist on an in-person consultation AND a receive and not to exceed; estimate on your contract. Even then, I would suggest looking elsewhere. Otherwise, you will pay way more than you expect, and then the company will either offer an insulting settlement to try and make you go away or ignore you entirely. My experience was similar to the other 1-star reviews I read. Was offered a quote of $4100-$4300 after receiving a virtual estimate. After the final billing the total cost of the move came to just under $6500, about 50% more than what was quoted. True to the owners MANY responses to complaints in other reviews, their quote is and non-binding and. However, when I called the next day to simply ask about the charges, the rep we dealt with said she thought the costs were high and was looking into it. From her own words, she told me the cost should not exceed the estimate by more than 10-15% and that she was working with the owner to and make it right. The rep and I spoke three times over a two-week period just to touch base and keep communication open. During one of those calls, she informed me they had already decided to refund $706 in materials costs (which she later denied saying), so remaining settlement would be in addition to that. Then came the final settlement offer...$362 along with a letter I would have to sign promising to remove any negative social media posts. When I contacted the rep and asked if this was a mistake, I was told that was all she was able to get the owner to agree to. This was after the rep had spent the prior two weeks leading me to believe something different. FWIW - no basis for that $362 amount was given as far as I could tell, almost as if it was pulled out of the air. My counter to the settlement offer was the $362 they offered plus the $706 the rep had already led me to believe would be refunded, for a total of $1,068. Even if the had agreed to that, my final costs would still have exceeded the original estimate by 25%. The owner - Eric Wilmot - replied to my counter with the following dismissal: and Michael: The settlement offer that was provided to you is non-negotiable. It is in conjunction with the contractual terms of the service. We are sorry you did not accept. All the best. Eric R. Wilmot | CMC, COIC I am sorry I ever did business with this company. PLEASE do yourself a favor and look to a stronger brand To be fair - the crew worked hard and overall did a good job. However, HW ands business end is VERY disingenuous when it comes to the sales and settlement process.

They were on time, worked hard and personable.

I have had numerous full-service moves but this was my first with Huber Wilmot. I was smart enough to get a not to exceed the rate which came in handy because at some point the movers were working EXTREMELY slow. Packing was done one day and the actual moving on the following day. There were 5-6 movers on the crew and it took them from 9 am-7:45 pm to move a 3 bedroom. Additionally, there were SIGNIFICANT language barriers with the very unhelpful crew. Although Huber Wilmot packed and labeled all my boxes they did not deliver them to the right rooms in my home and now I have to take boxes up and down stairs to get them to the right areas in my home, which is a service I paid them for. Lastly, my new couch was damaged by the movers. I called several days ago to speak to a manager/owner about my experience, left a message, and have not received any callback. Needless to say, for the amount that I spent (over $4K) I would never use it again or recommend them. Take that same money and use JK, Atlas, or someone similar in national reputation.

prompt, courteous and quick working

Nothing to add

Excellent customer service and attention to existing conditions in the home.

Very efficient and super professional and friendly.

Very friendly and professional, also they speak Spanish so it was really helpful as well.

Military owned - very efficient and friendly