Hughes Heating and Air Conditioning, LLC

Did an excellent job, very professional, good value.

Job was handled promptly and professionally. Technician was knowledgeable, friendly, and efficient.

They showed up when they said they would; Very responsive high quality work! Great customer service!

Responsive high quality work! Great customer service!

Very friendly family owned company. Explained everything to me.

He came on that day when I needed someone. We had warm air blowing out. Staid two hours to make sure everything was good and running right.

The office kept me informed of the time they would arrive. The technicians were very helpful pointing out ways to improve function of my unit and reduce power bill. They will be back to do more work for me soon. Very happy with this company and will become part of their maintenance program.

I will NEVER allow anyone else to service or repair my HVAC systems. Lon's technical competence is exceeded ONLY BY HIS INTEGRITY!

Gr3

Lon, who is the owner of company, seemed very competent and knowledgeable. He worked quickly and efficiently and his appearance and that of his equipment and truck were professional and tidy. He went through all the checks with me and was able to show on his equipment that our system was low on Freon, which he then charged. The price seemed to be in line with what I saw online. He was a little late for the appointment, but not more than 20 minutes and understandable that in this Florida heat that he’s busy with a lot of calls. Overall, it was a good experience and I would recommend and use his services and company in the future.

They responded immediately even though it was on Sunday.

Knowledgeable, highly skilled, competitive prices, good communication with customer. Respectful, responsive. Will hire again in a heartbeat.

Was very pleased with their service and they came as soon as I called which impressed me the most.

Professional and their work is outstanding. We plan on calling them for our HVAC needs in the future.

I agree with all the favorable comments. They know their craft, they are hard workers, they polite and thorough. I highly recommend them. They are worth every star (5.0)...

I've used Hughes Heat & Air for 4 years now, and they have always been professional, honest, reasonable, and extremely knowledgeable. I hired them after very negative experiences with 2 other companies, and have never been anything but pleased with the service provided by Hughes Heat & Air. Hire these folks if you need HVAC work done. You won't regret it!

Called them after our HVAC system quit working, due to our dog (probably) chewing through wires. The guy repaired the problem, charging us nearly $300, which seemed high, but we had no issue with it since we didnt know the nature of the problem. We didnt think there was any problem until our utilities bill increased from $85 to nearly $500. The utilities company sent a guy out to check on the problem, which he identified as the heating pads not shutting off when the A/C switched on. Called Hughes back to look at the problem, and the guy looked at it and said that the problem was our one-year-old Ecobee, advising us to replace it. I did not think this was a sound diagnosis, as it essentially rested on the astronomically unlikely coincidence that our thermostat went bad at the exact same time he was doing the repair work but for unrelated reasons. Even though Im not an HVAC expert, I spent ten years in computer repair, and I know a bad diagnosis when I hear one. When I brought this up to the guy, he told me hes been doing this for 20+ years, and when I still wasnt convinced he was right, he walked out of the conversation (I was away from home, talking through my wifes phone) and he left the house, telling my wife as he left that he unhooked our heater entirely, leaving my wife and four-month-old son without heat in February. We called another HVAC company, and the second I said **high utilities bill** the tech I spoke with immediately knew what the problem was and told me exactly what the utilities guy had discovered before I even gave him any additional information. He came out the next day and told us that the wires for A/C and heat were touching each other after the Hughes person shoved them back into the box, and this was an extremely common issue that any HVAC person should have been familiar with. He also told us that the way the Hughes guy repaired our broken cable was not the proper because he disconnected our auxiliary heat (maybe not a big deal in Florida, but still not something that he should have done, if he even knew that he was doing that). So the competent HVAC guy ran a full new wire and fixed the Hughes guys mess and charged us only $85 (when I told him what we paid Hughes, he was flabbergasted). We also had the utilities company professional come back out and verify that the HVAC unit is no longer having the problem it had after the Hughes person messed with it, proving that his diagnosis of our Ecobee was incorrect. For all the bluster about **Ive been doing this for twenty years** this guy clearly has no clue what hes doing, and were out roughly $1,000 (maybe more, as we dont know how much this is going to cost us on the next utilities bill yet, for the days it ran before we got it fixed). Had we trusted his misdiagnosis of the thermostat, we would have been chasing an issue that wasnt a problem, costing us even more money and leaving us without heat for God knows how long before we would have gotten it fixed. The man is arrogant, and his arrogance prevents him from learning how to fix what are apparently extremely commonplace issues in his chosen profession. Steer very clear of this company.

Very knowledgeable and honest.

I found my new heating and air conditioning repair company. They are nice and Knowledgeable. They came out faster than what I was expecting.. Another company I called said they would be out in 48 hours. Hughes came out the next day . Hughes Heating and Air Thank you.

Very responsive, professional and technically competent. They know their business and are pleasant. A bit pricey but you get quality service.

Very professional. Experienced and did a great job on my HVAC and other utilities. I would recommend them highly to friends and family.

Not cheap .. but knowledgeable and helpfull

The project was done in an hour or so. Fast a professionally . I recommend Huges.

They are awesome very professional and honest individuales. They are the best ! I recommend them to all my friends and family.

Mr. Hughes was clear on what needed to be done along with the reason why. Polite and knowledgeable are mantras to describe the experience.