InMotion Relocators

If you want every nightmare experience you can get from a mover, then hire InMotion Relocators. The owner is great at selling their services. He claims they are the best around. He will promise you the world to get you to sign, then the rip off follows. I made it very clear at the onset that I only wanted vaccinated staff because of health issues. He swore up and down that he understood. I hired 3 men, was given a price and paid a $200 fee to hold the date. After paying, 1. They captured the credit card info and charged again without authorization. 2. The day before he could only provide 3 men. Offered a third that was not vaccinated which I told him was not acceptable, then blamed me for not allowing the third man, using that excuse to raise the price AFTER all of my belongings were in the truck. 3. I was told very clearly that the balance would not be charged until everything was in and I was satisfied. Ten minutes after the truck pulled away I got notification from my card that the full amount PLUS an extra $400 was charged. They DID NOT have permission to charge my card! I provided a different card for the balance AFTER delivery but they charged my original debit card. After three very long, ugly calls with the owner, he credited back this amount, but then charged my other card for the agreed upon amount plus $600+ after the move. I actually shut down both of the cards that he had the numbers for after the move because I did not trust him not to charge again, whatever HE felt was fair. 4. One of the movers relayed information to the owner that I did not want my card pre-authorized which was NEVER communicated. I reiterated with him, when signing my life away, that Renzo, the owner, told me the charge would not be processed until after the delivery. Not so much. 5. I was told I would get a text with their amazing, proprietary system (their words, not mine) when the movers arrived, and when they left so times would be recorded. I got the text when they arrived to pick up. Never received one when they left. Also did not get one when they arrived to deliver. 6. The movers came in and were surprised that I had a two story house, even though this was clearly communicated. I told the owner that there were two stories on both sides of the move. The movers were clearly not happy with this and made their feelings very apparent throughout the day. 7. I was told AFTER EVERYTHING WAS LOADED that it was going to cost more because some of my furniture was heavy. REALLY! HEAVY FURNITURE. What a novel thought. When booking, I told the owner exactly what I was moving. Each piece of furniture. 8. I estimated 90 boxes being moved. I ended up pretty close at 88. One of the movers told me after the move in that I was also charged for the EXTRA boxes. He told me I had close to 200. Absolutely not! I counted the boxes just to make sure and I counted the random items as a box as well. I was very accurate and they were very dishonest. 9. I told the owner that some of my furniture was already wrapped and ready to go. He told me that his movers would re-wrap just to be on the safe side because they cared so much about protecting the furniture. Nope. Did not do that either. This owner is pompous and egotistical. He will not take blame for anything he does. He will not listen to reasoning and he is beyond dishonest. I was fearful of hiring movers because of the horror stories I heard, and I got thrown into a story of my own. Never again will I go with a small company like this that has no morals, no scruples and takes advantage of people in vulnerable situations. I was able to save one of my new neighbors from hiring them and she thanked me for the information. I hope I can help others with this post, too. I would advise Home Advisor to be more selective of companies they are promoting and backing.

The 3 young men were extremely professional but down to earth as well. We all had a great laugh while they worked. No tension or bad energy entered my home. I truly would recommend Westly, Viel and Aspen to do your moving they're very compassionate about my delicate wall unit. This company is the bomb diggity. ð ð ð .

The movers were amazing. Professional. Kind and careful. The best!

Very professional, easy to work with and very reasonably priced

Great! They are all professional and helpful.

Excellent, professional and efficient movers. Iâ  ve used several other companies in the past and no one wrapped up all my furniture like they did. Meticulously made sure everything was safely packed and unpacked. I had several special items, antiques and expensive photography equipment and art and they did an outstanding job.

Very happy with the service

Straightforward process, no complications. Seemed to simple when the guy explained how was going to beâ ¦ it actually was much easier. They came 10 minutes earlier that expected, super professional crew.