Having lived in our home since 1980, my wife and I decided it was time to freshen it up and modernize. Thus began our search for a contractor to assist us. After discussions with three contractors, we selected Icon Construction & Design for our remodel, and we are so glad we did. Having had trouble with various sub contractors in the past, we were cautious in our selection process. Those concerns were quickly put to rest upon meeting with Nick, and later owner Casey. Nick walked us through the entire process, and we had a group meeting with Casey, Nick, and our project manager, Mike, to lay out the entire scope and timeline of the project before starting. They were patient, allowing for our numerous questions and were more than willing to make adjustments to our needs in scope and timeline. That flexibility was key to assuring us that Icon would do the job we wanted. Nick introduced us to Jen, Iconâ s decorator assistant, and both assisted us in all of our product and color selections. Once the project began, Mike guided the project and literally held our hand throughout the entire process. Mike always went above and beyond to make sure that any questions or concerns that we had were always addressed. You could not ask for more from a project manager than Mike. He was on speed dial for us always. We got a message weekly to outline what was happening each week, then daily to give us specifics of times and details for the next day. We were never surprised with that quality communication. It was quickly apparent to us that a good deal of care went into selecting the subcontractors that were used on our job. A grateful shout out from us goes to Brian, Jesus, Steve, Matt, Justin, Casey and their teams. They were all top notch, experts in their field. We lived in our home during the remodel, which touched every room in the house. They were so considerate of that fact. In reviewing Iconâ s work, we found them to be professional and trustworthy. Their work was of high quality, and they did exactly what they said they would do and more. Unlike some of the horror stories that we had heard about contractors that did not satisfactorily complete jobs, or walked off the job entirely, they completed the job with the same level of enthusiasm and energy as when they began it. We recommend them highly and without reservation. Thanks, Icon! Ken