Idaho Septic Solutions, LLC

Jerry spent some time locating the septic tank as it wasn't where I thought it was. My house was built in the 70's so that complicated things. There had been a new tank installed and was completely underground and not visible. After testing what we thought was the working tank Jerry found the new working one. He went ahead and cleaned out the tank for me. He was very careful not to crush my plants in the area and I appreciated that very much. Kudos to Jerry for being determined to find the newer septic tank.

Great people. Easy to work with. Very knowledgeable and willing to share.

Best looking pump truck in the valley. Seriously, professional, quality, value and easy to work with. Thanks Idaho Septic Solutions, see you next year. ð

On time and efficient.

Quick To respond. Very easy to work with

Owner ands service was excellent, both friendly, and informative. Will use again.

We unexpectedly had to replace septic tank for home sale and Curt was outstanding in making sure all work and inspections met all the deadlines. He was very pleasant to work with and his employees were very competent.

Immediate service. I appreciated the prompt help.

Immediate service and great customer service!

Plan on them being a half hour late

Very easy to work with.

The guys who work with Idaho Septic are top notch. I initially got my 47 year old tank pumped. The pump truck operator is a part owner of the overall company. He and his youngest son were running the truck. They had to go down over three feet to get to the lid. After the pumpoup, he showed me where a large boulder had pushed up through the center of the floor of the tank. Pretty obvious it was a LARGE rock. He let me know his sons ran the overall company and told me about the next steps. I got in touch with them and they felt it would be a complete drain field replacement as well. We got a central district health inspector out who advised me that I COULD do the drain field but she would recommend seeing what the tank replacement came up with. They dug the new tank and scoped the distribution box and roots had completely jammed two of the original 3 inch pipes. I checked them with a crowbar later and I could barely get the crowbar in two feet. We went with the new drain field, and they engineeered it with an eye to replacing it a second time later on--they left room to dig another one. I thought that was definitely forward thinking. My ground was harder than a seven year prison sentence. It took a couple of hours to dig the test hole. The inspector approved it and I went in the queue. They took a while to get me done. Something like October to December it sat with the new tank in place but the old tank still connected. This was not a big issue for me--I don't have little kids and i was sick with Covid anyway. They kept in decent touch with me to let me know what was going on. By December, they got out there and started digging the two trenches to replace the drain field. It took them about a week total to get it all dug, inspected installed, inspected and covered. It was complete by 23 December. It was a long project, but remember, i was not in a hurry. It helped me collect enough cash to pay them. at the end. the one thing I would say that could have been done better is they could have alerted me two days before they got here to dig like I asked. I was working at home and they showed up with the first trackhoe. I had to do a little rearranging of work so I could get things open for them. Otherwise they were awesome to work with. My dogs loved the father son team who ran the equipment (another father son team). When I would let the dogs out to take a leak, they would run over and get loved on. Not that my dogs are antisocial. It was just good to see. Final thing...There was an incident--the neighbor had hired a dump trailer driver to move some dirt for her. At some point, my OTHER neighbor's mailbox got knocked over. The dump trailer driver made a big deal out of how it was not him and it must have been the guys on the equipment. They just quietly explained it wasn't them. I looked it over adn my sister reported seeing a white delivery truck miss a turn -- the damage was consistent with a white truck not two black vehicles. It did not matter, because the guys dug and poured and set the mailbox back with a new post. For free. I can amke a court case it wasn't THEIR fault, but they did it to help. So yeah--the price was tough to take. But I got an entirely new septic system for under 20 large. I think it was a pretty good deal. STRONGLY RECOMMEND. WOULD USE AGAIN! Five and a half stars.

They assessed the leech field and recommended treating it. I asked if it could wait due to additional cost. They explained that it could wait, however this treatment is done 3days after the tank is pumped. If we were to wait they would have to pump te tank again which would have doubled the cost.

Completely surprised that they filled in the hole after pumping the septic. This was the best service from a septic co. that I have ever had.

Arrived early. Very professional & knowledgeable about the service they (Jim & Cody) were about to perform. Well worth the price. Will use their services again.

They did a Great job

They called me and we scheduled a day and time and they were here . Prompt service is hard to get nowadays Thanks

They did a nice job for a fair price. Even with the repairs. They were knowledgeable and good to work with. The one thing they could improve a little bit on is communicating with people in regards to callbacks. Other than that I was very pleased with their services, since this had to be done on a short timeline from my end. I would recommend them to others and would call them if I need more work done.

Nice guy who knew what he was doing.

Fast response to request for services. Multiple options to save us money, we could expose the tank or he would bring the labor. Very knowledgeable. While the system is currently in good condition he discussed potential problems with the system and how to mitigate them for a longer system life.

Very nice folks. Easy to work with, good attitude, hard workers. The project was complicated and included crushing our septic tank, installing a new tank and grinder unit, hooking us up to the city sewer and landscaping our yard where holes and trench were dug. Only downside was it went a little slower than we expected. Good communication during the project.