Illinois Home Solutions

4.68 |118 Verified Ratings
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Illinois Home Solutions

4.68 | 118 Verified Ratings
Write a Review

309-444-3444

177 Thunderbird Ln
East Peoria, IL 61611
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Profile
Illinois Home Solutions


Making Impacts in the Lives of Homeowners ~ 2 locations, East Peoria and Springfield, IL

With locations in Springfield and East Peoria, Illinois Home Solutions serves the mold remediation and restoration needs of the people in and around the Heart of Illinois. With over 35 years of experience and fully certified remediation specialists, our team works hand-in-hand with homeowners, real estate agents, and insurance companies, to explain everything in an honest, understandable way. Everyone involved with your project has the same goal in mind: creating a clean and safe environment for your family. Our professional and energetic crew is top-notch, with years of practical, hands-on experience building and maintaining homes in and around the communities they live in. We take pride in our work, our community, and the homes we restore. Join the family of satisfied clients who have made Illinois Home Solutions their choice for mold remediation, air duct cleaning and sanitation, and remodeling! Call us today for an honest and accurate inspection and estimate.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Springfield
  • Peoria
  • Bloomington
  • Davenport
  • Champaign
  • Joliet
  • Pekin
  • Plainfield
  • Rock Island
  • Lockport
  • Urbana
  • Shorewood
  • Jacksonville
  • Galesburg
  • Normal
  • Moline
  • Merna
  • Gilson
  • Bellflower
  • Kewanee
  • Laura
  • Bondville
  • Dawson
  • Danforth
  • Saybrook
  • Loami
  • Bettendorf
  • Abingdon
  • Fairview
  • Lowpoint
  • Seymour
  • Literberry
  • Aurora
  • Magnolia
  • Knoxville
  • Mahomet
  • Lake Fork
  • Easton
  • Morris
  • Essex
  • Cedar Point
  • Carlock
  • Ellsworth
  • Watseka
  • Flanagan
  • Chestnut
  • Glenarm
  • Ludlow
  • East Moline
  • Farmington
  • Congerville
  • Goodfield
  • Lincoln
  • New Holland
  • Chebanse
  • Benson
  • Washington
  • Arrowsmith
  • Lawndale
  • Downs
  • Arthur
  • Auburn
  • Toluca
  • Castleton
  • Morton
  • Fairbury
  • Minier
  • Wapella
  • Bath
  • Lexington
  • New Berlin
  • Buckley
  • Standard
  • La Fayette
  • Rome
  • Atlanta
  • Thomasboro
  • Alexander
  • Camp Grove
  • Pleasant Plains
  • Melvin
  • Long Point
  • Ottawa
  • Liverpool
  • Anchor
  • Toulon
  • Dewitt
  • Graymont
  • Rochester
  • Herscher
  • Hanna City
  • Loda
  • Atkinson
  • Brimfield
  • Creve Coeur
  • Armington
  • Dewey
  • Fisher
  • Divernon
  • Bolingbrook
  • See All >

Services Offered

Mold & Asbestos Services
  • Toxicity & Mold Removal
  • Mold & Toxic Material Testing

Areas of Expertise

  • Remodels
  • Mold Restoration
  • Finding the Source of the Mold Problem
  • Honest, Clear, and Understandable Explanations
  • Financing Options Available

Quick Facts

Business Hours
Monday:
8:00 AM to 4:00 PM
Tuesday:
8:00 AM to 4:00 PM
Wednesday:
8:00 AM to 4:00 PM
Thursday:
8:00 AM to 4:00 PM
Friday:
8:00 AM to 4:00 PM
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1980
Memberships & Affiliations
  • InterNACHI
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Peoria Area Association of Realtors Member

East Peoria Chamber of Commerce

NFIB

How We Got Started

We describe our business as Family owned and operated

Can I pay in installments?

Approved projects have the option to pay in 3, 6, or 12-month installments!

 

Photos
Illinois Home Solutions


My Work
6 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Illinois Home Solutions

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 118
  Page 1 of 12
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5.0   |  
Review by in Le Roy, IL
They did a great job. They made sure that the paint covered old water stains. The original paint didn't work so they used a different product. The work looked great and they didn't leave a mess.
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3.5   |  
Review by in Athens, IL
The service tech was professional, pleasant and genuine. It was her first time working alone but seemed competent in her task. Was kind of hoping her supervisor would physically be back on site to discuss the outcome and what other actions we needed to take. He did call and give advice but had not been on site to my knowledge. I also didn t like getting a billing statement saying I was overdue payment one day after the job was complete. I even asked for a statement prior to receiving the bill. Also, when the tech left, it was unclear if the job was completed. Not at all dissatisfied but communication could have been a little better.
Response by Illinois Home Solutions: Thank you for your rating and review, Ben! Because of your feedback, starting today, we have adjusted how we communicate the completion of each project and have stopped the automatic invoicing function of our billing system in order to avoid overdue notifications being sent too early. Client feedback is how we are able to keep learning and growing, so thank you again for taking the time to help us!
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5.0   |  
Review by in Metamora, IL
Very professional and timely. Everything went as promised. Pricing was very fair.
Response by Illinois Home Solutions: We appreciate you taking the time to rate and review our work! Thank you for your business, Jeff!
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4.5   |  
Review by in Stanford, IL
Courteous and respectful. Kept me informed.
Response by Illinois Home Solutions: Thank you, Joanne! It was a pleasure working with you!
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4.0   |  
Review by in Watseka, IL
Response by Illinois Home Solutions: Thank you for your rating, Alan!
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5.0   |  
Review by in Pekin, IL
Honest and professional. Set me at ease. Highly recommended
Response by Illinois Home Solutions: Thank you for the five star review, Kyle! It was a pleasure working with you!
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1.0   |  
Review by in Rock Island, IL
Important: CHECK THEIR WORK WHEN THEY ARE DONE. This review will likely be followed by their manager Rachel expressing obligatory appreciation for the feedback, saying they are always trying to improve their process and insisting they addressed all of my concerns and completed the work according to contract. In reality, they produced a very detailed contract for what was supposed to be a thorough treatment of the entire exposed area of my basement including treatment and wiping of exposed floor joists, box seals, etc. and included a professional duct cleaning by a subcontractor to remove all debris from the duct work. After the treatment was completed, bone-dry wood and cobwebs that had been there before told me the ceiling was neither sprayed or wiped, and some camera exploration into my cold air returns showed plenty of debris remained. The duct cleaner damaged my furnace, leaving me without heat during the last cold snap of the winter. They "made every effort to address all my concerns" as you will no doubt read soon, sending someone back to spray the ceiling to some degree and having the duct cleaner return to clean some more out, still leaving behind piles of debris on the floor, some in the ducts, and leaving my back door open when he left. They offered no more than a 5% discount and an additional $50 discount for a window screen their technicians ripped out to run their exhaust fan outside. This was a $4200 job that was supposed to take 3 days and completion was delayed over 2 weeks, blamed on their furnace cleaners equipment. The worst part, as I see it, is they do not check their own work. They would have called their partial completion done. Don't let them get you. In the end I don't think she appreciated my feedback, she did not fully address my concerns, and just threatened to send the bill to collections if I didn't pay a high price for low quality work.
Response by Illinois Home Solutions: Heath, Though we do appreciate most clients' feedback, we do not appreciate false claims in attempt to sneak out of paying for work that was performed. It is clear from our other reviews and awards that we perform high quality work and that if there is ever a problem, we make it right. To address some of your claims: The area of cobwebs that you are referencing was an area of the basement that was not affected my mold. Your contract states that we would wipe the floor joists of the affected area of the basement; the cobwebs were not in an affected area of the basement. However, in attempt to meet your satisfaction, we returned to wipe down the cobwebs in that unaffected space of the basement. You claim that your furnace was damaged by your air duct cleaning; however, you have told us that it in fact was not damaged and that you reset your furnace. We feel it unnecessary to lie about your furnace being damaged but find it especially unnecessary to lie about the temperature that week or to make it appear as if you lived in the home during a bitter cold. This home was vacant and the average temperature during your March project was 53 degrees, hardly a "cold snap of winter." The air duct cleaner found while cleaning your air ducts, that you have extensive wiring run throughout your duct system and a past or current mouse infestation. The approximately 40 mouse nests were removed from your duct system at no extra charge. During this process, the machines used to clean your ducts were damaged and needed repaired; therefore, there was a week and a half wait to have him return. You claim that our technicians broke your window screen; however, this would not be possible as our equipment does not need to go through a window screen (AIR from the negative air machine goes through a window screen, but equipment does not). You sent a picture of a screen that was not broken but needed to have the mesh refit into the track frame. We understand the hassle of having to refit mesh into the screen and understand that there is no way for us to prove it didn't happen on our watch so, for that reason, we offered to either replace the whole thing or credit you $50. As you have stated, your contract was completed in its entirety and we provided a total of $260 credit as a good will gesture in order to make concession. It is unfortunate that even after correcting every concern, providing discounts, and doing more work than contracted in remediating a mouse problem, that it was not possible to meet your satisfaction.
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5.0   |  
Review by in Davenport, IA
Very courteous and professional
Response by Illinois Home Solutions: Thank you for your business, Jacqueline! We appreciate you taking the time to send us a review!
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5.0   |  
Review by in Springfield, IL
The only thing I would say is that they done a great job. Price was reasonsible They answered all questions and were very polite.
Response by Illinois Home Solutions: Thank you, Flo, for the 5-star review!
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4.0   |  
Review by in Champaign, IL
They showed up on time and were very professional, but they had to come back a couple of times because they had forgotten to finish various jobs. Overall they were great.
Response by Illinois Home Solutions: Thank you for your feedback, Lynne!
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Showing 1-10 of 118
  Page 1 of 12

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
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