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100% Recommended

5 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: 9:00 AM - 5:00 PM
  • Tue: 9:00 AM - 5:00 PM
  • Wed: 9:00 AM - 5:00 PM
  • Thu: 9:00 AM - 5:00 PM
  • Fri: 9:00 AM - 5:00 PM
  • Sat: 9:00 AM - 12:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Water Heaters
  • Service Calls
  • Boilers
  • Gas
View All Offerings and Cities Served

Cost Information

  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.8
9 Verified Reviews
  • 5
    8
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-9 of 9 reviews Showing 0 reviews
5.0 Jefferson K. Arvada, CO
10/28/2020

Leon was knowledgable, timely, easy to talk to, and promoted a great sense of confidence in his work. Would definitely use him again.

5.0 Pj H. Boulder, CO
10/11/2020

Leon was exceptional in his communication, prompt response, professionalism and expertise. He gave us all the information we needed to have him install a new hot water heater, remove and dispose of the old one and bring the hot water heating requirements up to code. He explained our options and the details of his very fair pricing along with the timing of when he could do the work. He was extremely helpful in getting this done for us on a Saturday. He and his assistant demonstrated great attention to detail, cleanliness and Covid 19 precautions,. I spoke with 5 plumbing companies and Leon seemed the most direct, honest and responsive to our needs. We will definitely hire Leon and Immaculate Plumbing again and refer others to him without reservation! Thank you Leon!

Response from Company:

Pj, Your words are too kind and I am truly glad to hear that we were chosen over 5 other companies! I am truly glad to be recognized for a good experience with so many inconsistencies throughout the industry! Clear and concise communication is often half of the battle and we were very much on the same page which makes you quite the pleasure to work with! I would be more than happy to provide plumbing services in the future! Thanks for Choosing us Pj!

5.0 Krista M. Arvada, CO
9/25/2020

Of the different companies I called, it was clear I needed to go with Leon. He took time to explain a lot of information to me and I could tell he was genuine and thorough. He wasn't pushy and his price was right in line with the competition- better, actually and from the phone call to the end of the job, he was professional, thorough, courteous and fair. He went up and beyond to make sure all bases were covered and I felt comfortable. It mean a lot to me to have a plumber I can trust and I will go to Leon with all my plumbing needs knowing I'll get fair and reliable service.

Response from Company:

Hi Krista, your words are too kind to express your level of comfort understanding of the time that was taken to educate you upon your system and its specific needs! You were a pleasure to work for and very easy to work with! Thank you very much for choosing us and I am truly glad it is a fit for both parties!

5.0 Samantha H. Littleton, CO
9/8/2020

My water heater failed at 9pm on the Saturday of the Labor Day weekend. By 10:30am, Leon and his helper Jeremy were in my basement ready to replace it. The service was prompt, and Leon took the time to show me everything I needed to know about the new water heater. His pricing was right in line with my research on what this project should cost. I highly recommend Immaculate Plumbing!

Response from Company:

Samantha, Your comments are truly appreciated and i'm very glad to know you were pleased with the service, quality and price! You are truly a customer Whom a relationship develops with and service then becomes more of a pleasure for both parties with any visit! Thanks and we look forward to seeing you again!

3.5 Jeffrey C. Westminster, CO
8/25/2020

A little pricey for a job that only took an hour. He changed the time he was coming out to a later time and was still late. Leon did not seem to want to fix the stuck trip lever, maybe because he was late. So we did not have him fix it, but he did do a good job on the hose bib he replaced.

Response from Company:

Jeffery, i'm certainly glad you took the time to recognize the quality as that is always an afterthought until it's an issue. As your aware, I was certain to update you upon my arrival times and remain in communication in regards to timing just as any reputable contractor would despite my tardiness as plumbing service schedule can vary drastically. As far as the trip waste over flow for your bath tub as per our conversation, you understood that the repair could lead to drywall removal and also communicated rough pricing to you which you then decided it was easier to use a plug. With value, we strive to provide upfront communication, and five star quality work, (Not to mention the 2 year 100% Part & Labor warranty) . Unfortunately it is difficult to provide this type of Professional service at a better price point as there is a set market rate like any industry which we tend to be in line with or less. Overall, We seemed to be on the same page and the two of you seemed pleased with the service. As you know, reviews are everything in this day and age especially for small businesses and I take all feedback into consideration and hope to provide a 5 Star experience in all aspects next time! The opportunity is appreciated!

5.0 Scott G. Westminster, CO
8/12/2020

Friendly, safe and prompt.

Response from Company:

Scott, I'm Glad you took the quality seriously as the final product was much improved upon from the initial product and that was the intent from a company standpoint! As Far as customer service I did my do diligence to provide you with a few options for your job. As you know the supply house never contacted back as they said at which point in the evening I let you know this as well as the fact that I did not create the opportunity. From there I still never heard back and ponied up to provided you a guaranteed price despite my pricing. And for Value, I took the necessary steps to provide the best installation possible by providing a licensed HVAC technician in order to cover ALL bases if ANY issues arose during the install. Unfortunately it is difficult to provide this type of Professional service at a better price point as there is a set market rate like any industry which we tend to be in line with or less. Overall, You know you got a price nearly $2k less than market value! And it ended up being a better decision for the long-term considering the condition with which you were happy with. You were also very easy to work with and very kind to my team and I. As you know, reviews are everything in this day and age especially for small businesses and I take all feedback into consideration and hope to provide a 5 Star experience in all aspects next time! The opportunity is appreciated!

5.0 Shawn B. Louisville, CO
8/10/2020

Great to work with. Very honest and knowledgable.

Response from Company:

Shawn, It's the fine line of customer's to client's and you were very easy to work with and I am glad to hear you recognized all of the positive traits and I look forward to looking with you in the future! Thanks!

5.0 Joe M. Thornton, CO
8/9/2020

Response from Company:

Joe, I am glad to know i was able to provide you with service both more promptly then another contractor and for less cost. You have 2 years on the warranty so dont be afraid call with an issue! Thanks!

5.0 Randall S. Westminster, CO
7/30/2020

Very personable, friendly and knowledgeable.

Response from Company:

Randall, Thank you for taking the time to review! Best wishes in your travels!

Photos

Immaculate Plumbing, LLC
Bennet Ranch
4
Water Heaters

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