Independence Construction and Fence

4.75 |25 Verified Ratings
Write a Review

Independence Construction and Fence

4.75 | 25 Verified Ratings
Write a Review

919-723-8817

3504 Friendship Road
Apex, NC 27502
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Profile
Independence Construction and Fence


Independence Construction and Fence has a single mission complete customer satisfaction! We strongly believe in giving our customers the most for their money. We work with only the highest quality materials and experienced professionals. We have consistently focused on the needs of our customers, providing personalized attention and a stress-free experience. This approach has set us apart from our competition and keep our customers coming back! If you make the choice to hire INDEPENDENCE FENCE you will have made one of the better decisions and be able to move on to your next project knowing the fence is right! We now offer grading as well with a mini excavator if fence lines need clearing or if you want to do a make over on property. Driveways ,ponds , and or anything to the imagination we can evaluate to see if in our work spectrum. Give us a call, Independence Fence Kenneth Miller 919-723-8817

Achievements

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Service Area

  • Raleigh
  • Cary
  • Sanford
  • Apex
  • Pittsboro
  • New Hill
  • Morrisville
  • Holly Springs
  • Fuquay Varina

Services Offered

Fences
  • Barbed Wire Fence Install
  • Chain Link Fence Install
  • Aluminum or Steel Fence Install
  • Wood Fence Install
  • Vinyl or PVC Fence Install

Areas of Expertise

  • Aluminum or Steel Fences
  • Barbed Wire Fences
  • Chain Link Fences
  • Vinyl or PVC Fences
  • Wood Fences

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Materials

Credentials

In Business Since: 2010
Screening
HomeAdvisor Screened. View Details

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Photos
Independence Construction and Fence


My Work
4 Projects
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Ratings & Reviews
Independence Construction and Fence

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 25
  Page 1 of 3
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5.0   |  
Review by in Raleigh, NC
Excellent job. Looks great. Everything cleaned up and lead man even repaired some other problem.
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5.0   |  
Review by in Cary, NC
Loved working with Ken and his team to construct 250 feet of wood fencing around our home! After placing an online request for a fencing contractor, Ken contacted us immediately and came out for a site visit within a few days. He was friendly, personable and worked with us to develop a competitive rate for our fence. Throughout the process, Ken was timely with his communication as well as when arriving for meetings and actual construction. Scheduling was simple and Ken worked around our holiday plans to make the fence happen as soon as possible. We hit a potential snag when we miscalculated one of our HOA requirements and Ken responded immediately with a solution. He worked hard to make sure we would get the fence we wanted and even made a few tweaks to our gate doors that were out of the norm. We highly recommend Independence Construction and Fence and are extremely happy with the final product!
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5.0   |  
Review by in Cary, NC
Ken immediately called me after I placed my request on Homeadvisor. I was looking for an aluminum fence to be replaced in front of our childcare center. Ken is a very friendly person, and came out to meet me so we can discuss the options for replacement. Shortly after going over the options, he provided a quote which was very competitive. Other companies would have taken 4 weeks to order and then 2 more weeks to install. Ken said he could do the work in 2 weeks, so that was great. He did an outstanding job! He may be smaller then some of the big fence companies, but his price, and quality work are better. Then because of the some of the regulations of the childcare industry, I found out that there was too large a gap at the bottom of the fence. I called Ken and he immediately took care of the issue, not only once, but he came out a second time! I would highly recommend Independence Construction and would not hesitate to call Ken for any future fence needs. Tony
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5.0   |  
Efficient, friendly and neat. Easy to work with and the fence is beautiful. Definitely recommend them.
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0.5   |  08-22-2018
Review by Muriel B. in Cary, NC
We wish we could give this company a good rating. Things started out well with Ken, the owner, but unfortunately, he really let us down. We had hoped to have as good an experience as the other reviewers. At the first interview, he assured us he had experience installing fences for backyard pools. He was friendly and responsive. His quote came in $200 lower than the other bids, so we went with him. In hindsight, we wish we had gone with another contractor. We were led to believe Ken would be the lead manager for our fence job, but instead, he assigned our project to Scott without informing us. We were surprised to see someone different show up to set the posts. Scott was difficult to work with from day 1, but we went along with him. We even provided ice cold water bottles for the workers while they were working. Ken came on the last day to help finish up the fence work and asked for full payment. I wanted to withhold a little until we passed the fence inspection for the pool. He assured me he would return to make any fixes for issues that were unsatisfactory to pass inspection, and even wrote it on the contract. So, I rendered payment in full. Turns out, the gate swings the wrong direction and the clearance was too high, all in violation of NC pool code. There were several loose pickets that weren't nailed down, and a post that was so shaky we were afraid the wind would blow it down during the rain storm. 6 weeks and numerous emails, voicemails, and text messages later asking him to address the deficiencies, the issues still have not been resolved. In the last email, Ken turfed us to Scott telling us to deal with him directly instead of assuring us that his employee would take care of the problems. We texted and called Scott, but he was rude and accused us of harassment when we called him per Ken's instructions. Scott said we would have to pay him for coming back to fix the problems, but we told him he needed to bring that up with his boss Ken who assigned him to make the fixes. We have waited patiently for Ken to return our email and calls, but to no avail. I guess business has been too good for him. He is ignoring us because he already has his full payment and is too busy making money on other jobs. This incident revealed the company's poor business practices and work ethic. Ken still continues to ignore our emails and calls. We are so disappointed in his lack of integrity and the rude/unprofessional behavior from Scott. We have wasted 6 weeks delaying our pool inspection and the deficiencies are still not fixed. We will have to hire a different contractor to fix his deficiencies. We hope no one else has this nightmare of an experience. DO NOT HIRE INDEPENDENCE FENCE in New Hill for your fence job.
Response by Independence Construction and Fence: We strive to satisfy all customers. Very rarely do we have a call back.We had been back on this project four times as so we feel we held up are end up the deal. We have never had any problems since being in business to this extent on a residential fence. Maybe we could have done some things different. We have re evaluated are building process to assure this doesn't happen again. Apparently we are not the only contractors to have difficulty with these homeowners so read the other reviews for a solid opinion!
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4.0   |  
Review by in Sanford, NC
Did the job quickly at a very good price. Friendly. Communicative. Would hire again if another project comes up.
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5.0   |  
Review by in Sanford, NC
Did what they said they would do when they said they would do it.
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5.0   |  
Review by in Apex, NC
Kenneth Miller is wonderful! He contacted me within hours of my home advisor email. He is very professional, punctual and does amazing work! His crew is prompt, professional and clean! The project was cheaper than we expected and was completed on time. I have no negative things to say about my experience. He is a true hard working man! Thank you Kenneth for your hard work, we (me and the dogs) love your work!

1 of 1 users found this review helpful.

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5.0   |  
Review by in Apex, NC
Kenneth called me within minutes of posting the request for my project. Two days later he showed up with Scott to give me an estimate. Scott and his helper showed up the day after that to install my fence and complete three other handyman projects I needed. Completed everything very professionally, in short time, exceeded my expectations and the cost was a lot less than the estimate. I have them on speed dial for future projects and highly recommend them.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Sanford, NC
Good work!

1 of 1 users found this review helpful.

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Showing 1-10 of 25
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