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Indian Summer Pool & Spa
Concrete Pool Installation, Fiberglass Pool Building or Installation, Swimming Pool Remodeling,
About us
Indian Summer Pool and Spa - Builders of Elegant and Distinctive Pools and Spas Indian Summer Pool and Spa has 60+ combined years of management & field experience designing, remodeling and installing Custom upper end Gunite, Viking & Always Fun fiberglass swimming pools /spas.
Business highlights
42 years of experience
Services we offer
Building or Installation of Concrete Swimming Pools, Building or Installation of Fiberglass Swimming Pools, Hot Tub or Spa Installation or Replacement, Swimming Pool Remodeling
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.95 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 20% |
Filter reviews by service
Showing 1-5 of 5 reviews
Julie W.
Apr 2017
This was a horrible experience for my husband and myself. Once they started the project we were having to prepay for work not yet completed and when we complained we were told tehy would not complete the job unless we prepaid for it. We paid for the upgrade glass pebble swimming pool floor and it looks horrible. This also included the installation of an in-ground hot tub and again the glass pebble floor was uneven, blotchy and just looked horrendous. The hot tub leaked to the point we could not even use it and had to have it filled in. They are dishonest and one of the worst experiences we have ever had. We feel as if we were incredibly ripped-off.
Response from Indian Summer Pool & Spa
"This customers attempt to discredit our company with their skewed view of what happened 7 years after the completion of the project is just another example of their families way of dealing with us and the several other subcontractors on the project. For those who would like a full view from both sides please visit the Springfield Mo. area BBB where we have a A+ rating. There you will find the complete story equally from both perspectives. We try our best to please all of our customers, unfortunately the mark was off with these customers. Julie's husband was hostile almost from the start of the project. It created a very negative situation while we finished up the project. We haven't been back on the project since we finished it 7 years ago, so as far as the spa leaking, proper winterizing is crucial in these parts. There was never a call from this customer about any leak at any time after we competed the project when there was no leak present. We offer a 100% guarantee on our pool & spa closings and a 3 year warranty on our installed products. They did not avail themselves of our services after the build. I cannot speak to the capabilities of the person they used for their pool & spa closings or what happened after we finished up on the project. The pool and spa was functioning as designed & contracted, and had fulfilled the contract to where Julie reported to the BBB that the pool and spa was appropriately completed and acceptable to her. Sorry for their issues but it wasn't created by our work or business."
Brad R.
Feb 2016
As a new home owner, I am more the thrilled by the high quality of work done by Indian Summer Pool and Spa. I called Doug Fender (one of the owners), who made an immediate appointment with me to discus my plans to expand my patio, along with three other companies. Doug when through all available options, costs and expectations on the job I wanted done. Not only did he have a great team of employee's show up on time, they had everything organized from ground prep, rock deliver, concrete delivery, and temporary fencing down to the minute. I was very impressed with the owners showing up to make sure that I as a home owner was happy with each step of the process and that every employee was very efficient and knew their area of expertise. I would highly recommend them to anyone needing work done on a project you want done right. Just a note not only did the come in on budget, but the other companies I called did not have any where the game plans or explain the details of what to expect. This is a company you will be happy with.
Response from Indian Summer Pool & Spa
"Brad, Thanks for the great review. it as a pleasure to meet your needs! Looking forward to our next opportunity with your projects. Doug Fender"
DEAN M.
Feb 2013
N/A
Fiberglass Pool Building or Installation
Great communication and very helpful with great ideas, Doug Fender and Craig Fender whom we have also contracted to build our in ground pool (owner Fender Bros. construction / Indian summer pool and spa) have really went out the way to get this huge project underway, from talking to our HOA architect board answering questions for them, and changing the pool project several times for my wife and I. The project is just underway and I will keep you updated as it moves along, Great
Barbara D.
Jun 2010
Fiberglass Pool Building or Installation
We are very happy we hired Indian Summer to build our pool. They did a quality job and our backyard is so beautiful now. They are very nice, genuine people to deal with and I would recommend them. They paid special attention to asthetics, quality, and a job done right.
Gary S.
Jan 2008
Very nice to work with and very fair on price.
Licensing
State Contractor License Requirements
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FAQ
Indian Summer Pool & Spa is currently rated 3.9 overall out of 5.
Indian Summer Pool & Spa accepts the following forms of payment: CreditCard
Yes, Indian Summer Pool & Spa offers free project estimates.
No, Indian Summer Pool & Spa does not offer eco-friendly accreditations.
No, Indian Summer Pool & Spa does not offer emergency services.
No, Indian Summer Pool & Spa does not offer warranties.