Infinity Commercial Plumbing, Inc.

Rodney was very polite and quick to respond to my request. That comment is the only good one to leave. He ordered a part and then began a long period of ignoring me. I do not know why, but he never answered another phone call or message. DO NOT HIRE THIS MAN. I gave him several opportunities to redeem himself and he failed in all aspects.

They did a good job all the way around.

Rodney was top notch and professional. The quality of his work was excellent and scheduling a time for the job to be done was a snap. If I have any other plumbing needs in the future, I'm going to make sure to have Infinity Plumbing do the job. Thanks.

Mr. Middlebrooks was very professional and timely. I had decided that when I replace my hot water tank, Infinity would get the call. I appreciate you being there for me when I really needed the help.

the experience was great, he came in and did the job

Everything was great! The work was done in a timely manner and at a reasonable rate. I was very pleased with the service and quality. I would definitely use your services again!

They came right out to my house which was a considerable distance away from them... I had an emergency come up so I didn't have them install my new pipes- yet. I will be calling on them to do the job. He was fast and very friendly and completely understood my "emergency". I will be calling them.

Great

Excellent service and quality! We would definitely use Infinity Plumbing again.

Great job!

Rodney was great on the phone and called me with in minutes of submitting my request. He was scheduled to be there at 3 and called and said that he would not make it till 10 pm, that was fine; the disappointment came when I found the old hot water heater in my yard the next morning. I told Rodney he forgot it but he said that he did not promise to take it. He had told me that his price included removing the old unit and taking it away. This was a big disappointment! I also have been waiting over a week for a reciept for material as well. Lesson learned: Never, ever pay for something until you made 100% sure it is complete. Because once you pay...there is no interest in completing the job.

Rodney was pleasant, efficient, very conscious of cleanliness, and was able to fix our issue quickly. Great Job.

Great guys, job completed to specs without issue.

What a great experience! I selected Infinity over the other plumbers referred by Service Magic based on the friendly initial phone call I received. I had already made an appointment with one of the other vendors, but called them back to cancel after speaking with Nancy at Infinity. She was very pleasant and seemed very interested in meeting my needs as opposed to the other vendor with whom I had spoken who gave me the impression they were doing me a favor by gracing me with the opportunity to use their service. Nancy set the tone for the rest of my experience. When Rodney arrived for the appointment (on time and at a specific time, not a time-range like the other vendor had offered), he was professional, courteous, extremely knowledgeable and obviously happy with his job. It is so refreshing to meet someone with a specific talent who does his job with professionalism and who cares about the customer. I will call Rodney with all of my future plumbing needs and will wholeheartedly refer him to my friends and neighbors.

My main concern is that because I do not live in the Atlanta area, I requested a follow-up with Rodney Middlebrooks after the requested work had been completed. There was not a confirmation of work being completed or a payment reciept.