Install America

4.11 |161 Verified Ratings
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Install America

4.11 | 161 Verified Ratings
Write a Review

866-670-5213

4008 Lancaster Pike
Reading, PA 19608
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Profile
Install America


We provide homeowners a fair price for the product purchased.

Install America has over 50 years of experience in the industry and we pride ourselves on using the state of the art most reliable products available today. We trade in the Philadelphia, Lancaster, Reading, Harrisburg, York and Lebanon Pennsylvania area. We are members of the Home Builders Association and are members in good standing with the Better Business Bureau. We manufacture Americas Window Authority Heat Mirror Custom Vinyl Windows and Patio Doors. We are preferred contractors for Owens Corning Roofing Systems. We are elite installers for Timbretech and EON Vinyl Decking Systems and a member of the NSG (National Siding Group) for Cedar Ridge Insulated Vinyl Siding. We stand behind every product we offer and our best products come with an unheard of Lifetime labor warranty on top of the manufacturers warranty. We look forward to servicing you, our valued customer, with professional craftsmanship.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Nashville
  • Trenton
  • Harrisburg
  • Wilmington
  • Baltimore
  • Wilkes Barre
  • Scranton
  • Silver Spring
  • Bethesda
  • Lancaster
  • Reading
  • Rockville
  • Newark
  • Gaithersburg
  • York
  • Allentown
  • Norristown
  • Annapolis
  • Murfreesboro
  • Valley Forge
  • Frederick
  • Bethlehem
  • Easton
  • Clarksville
  • Pittston
  • Chester
  • Dover
  • Levittown
  • Camden
  • Towson
  • Franklin
  • Hanover
  • Princeton
  • Morristown
  • Wayne
  • Williamsport
  • West Chester
  • North Wales
  • Takoma Park
  • Camp Hill
  • Harleysville
  • Germantown
  • Hunt Valley
  • Southeastern
  • Eagleville
  • Shelbyville
  • Fort Washington
  • Glen Burnie
  • Lebanon
  • Potomac
  • Atlantic City
  • Doylestown
  • Lehigh Valley
  • Pikesville
  • Media
  • Cherry Hill
  • New Castle
  • Vineland
  • Emmaus
  • Whippany
  • Bel Air
  • Spring House
  • Catonsville
  • Telford
  • Antioch
  • Bushkill
  • Absecon
  • Somerset
  • Pocono Lake
  • Southampton
  • Deptford
  • Pennsauken
  • Elkton
  • Langhorne
  • Kensington
  • Lebanon
  • Westminster
  • La Vergne
  • Manchester
  • Garnet Valley
  • Goodlettsville
  • Hazleton
  • Mechanicsburg
  • Hawley
  • Conshohocken
  • Columbia
  • Phoenixville
  • Collegeville
  • Olney
  • East Stroudsburg
  • Exton
  • Pottstown
  • Aberdeen Proving Ground
  • Lewisburg
  • Dickson
  • Brentwood
  • Danville
  • Hendersonville
  • Riverton
  • Audubon
  • See All >

Services Offered

Cabinets
  • Cabinet Reface
  • Cabinets - Refinish
Siding
  • Vinyl Siding Install
Windows

Areas of Expertise

  • WINDOWS, SIDING,ROOFING
  • DECKS, PATIO DOORS, ENTRY DOORS
  • CUSTOM BASEMENT REMODELING
  • PATIO ROOMS, ENCLOSURES

Product Brands Used

  • CertainTeed Corporation
  • Elk Corp
  • Timber Tech
  • Andersen Windows
  • Silver Line Windows/Doors
  • Simonton Windows and Doors
  • Americas' Window Authority
  • Elk Corp
  • GAF
  • Owens Corning
  • See All >

Quick Facts

Business Hours
Monday:
7:00 AM to 8:00 PM
Tuesday:
7:00 AM to 8:00 PM
Wednesday:
7:00 AM to 8:00 PM
Thursday:
7:00 AM to 8:00 PM
Friday:
7:00 AM to 8:00 PM
Saturday:
9:00 AM to 3:00 PM
Sunday:
9:00 AM to 3:00 PM
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Description: Lifetime
  • Warranty Offered
  • Free Estimates
  • Materials
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1950
Memberships & Affiliations
  • National Association of Home Builders
  • National Association of the Remodeling Industry (NARI)
  • National Association of Home Berks Builders Association, Lancaster Builders Association, Pennsylvania Builders Association, Member BBB, Member NAPE
State Licensing
Trade: Contractor
License #: 2004208090
Expiration: 12-31-2019
Trade: Home Improvement Contractor
License #: 123485
Expiration: 06-08-2019
Trade: Home Improvement Contractor
License #: 8177
Expiration: 10-31-2019
Trade: Home Improvement Contractor
License #: PA007410
Expiration: 07-01-2019
Awards
  • Americas Window Authority Master Elite Installer
  • Member NSG Cedar Ridge Composite Siding
  • Timbre tech Elite Contractor
  • Preferred Contractor Owens Corning Roofing
  • Basement Systems of America Elite Installer
Screening
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HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

We are involved in many shows and fairs in the local comunities.

How We Got Started

I chose to work in this industry because Grandfather/Father.

I love working in PA,MD,DE and NJ because We attend many builders shows and fairs in all different areas. We get many referrals form these areas from previous customers..

We started in this industry in 1988.

We describe our business as Well established

 
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Install America

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 161
  Page 1 of 17
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2.5   |  
5-7-19 I thought because previous door and gutter replacements went really well, using IA for a new roof would also. Wrong! I was willing to accept the many partial work days, worker no shows and miscommunications because of the weather, but the lack of respect by leaving all this debris behind is just not acceptable. I am done calling Jay, Installation manager, and hearing each time --I apologize, give me two days to send someone out. My next door neighbor got tired of looking at it-- and moved most of it to the skid that was left in the driveway. At least the shingles are not killing the grass now. How long this will stay in my driveway is anybodys guess. I think the neighbors have started a pool. Jay also told me several times someone would come out to go over the project with me on completion, but this person never showed either. I suppose since I paid the balance before the debris was removed, they no longer care. I have other issues to discuss with this person, like why no one mentioned the broken branches on my large Japenese Holly on the side of the house. Hopefully I can get these issues resolved soon, or maybe I should pick a date in the pool!
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1.0   |  
My husband and I hired Install America to replace an aging roof on our house. The old roof did not leak, we had no problems with it. We knew we were going to put our house up for sale within the next two years and wanted a new roof for a selling aspect. Friday 4/20/18 was the scheduled date to start the new install. My husband and I both took off of work that day. We waited until 230PM that day with no show of roofers and no phone call from Install America. We reached out to Jay and he said the roofers were held up because of the rain earlier in the week. The roofers from another company were to come out the next day Saturday 4/21/18. The 4 roofers arrive @8:30AM and leave @ 3:30PM. The roof unfinished with just the underlayment applied. The roof style is not plywood but slatted 1×4 inch planks with a 1/4 inch gap between them. The another company said they would be back Monday 4/23/18 @ 7AM. My husband take another day off that Monday. No roofers at 7 and Jay from Install America calls at 8:45AM and says the roofers are not able to come today because of a roof collapsing in Philly and all the roofers are flying down there. Jay says the roofers from anther will be here Wednesday 4/25/18 to finish. I told Jay it is forecast to rain Tuesday evening into Wednesday. It rains all night Tuesday and rain is coming in everywhere. My husband takes another day off of work Wednesday. My husband calls Jay and leaves 2 messages. Jay calls back @8:45AM and says he is going to make this right and have somebody come out here this morning. At 11:15AM Wed morning my husband received a phone call from Chris from the another company. My husband told Chris that the roof is leaking and Chris said the roofers will not be out today they are still on a job finishing it. Chris said they will be out tomorrow Thursday 4/26/18 @ 8:30AM. My husband called Jay from Install America at 11:30AM and Jay told him he is going to check on it to see what is going on. By 2:10PM, with no word from Jay and no roofers showing up I call phone number 4********0 and leave a message on installation manager Mike B. s extension. At 2:15PM I called Mike B. again and this time he answered. I told him the whole situation. Mike said he will call back by 330PM. At 3:00PM Jay called and said he is sending a guy out to check things out they should be there between 4:00 to 6:00PM. The roofers show up between that time frame and install a few large tarps over out whole roof. They said they will be out Thursday 4/26/18 at 830AM. My husband takes another day off of work and the roofers show up at 8:30AM 4/26/18. The job is completed. Over the course of the past year from date of install to 1 year anniversary, the roofers from the another company contracted out by Install America have been out approximately 7 different times to repair/replace/patch/seal different areas of the roof that are leaking. At present, my husband is still waiting for a return phone call from Jay from Install America to have the roofers from another company to come out to fix yet another leak.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Leola, PA
Project: New Windows
This was the best decision we made to replace our windows in February 2019 an do our Patio door in April 2019. The installers on both jobs did a great installation and clean up after all work was done. I would recommend INSTALL AMERICA.
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5.0   |  
Review by in Dedham, MA
The first thing that I liked about Matt from Install America is that he did not tell me, wife, that she was wrong. We had already received quotes from several contractors and, to a one, the told us that we had to also re-tile the floor or had to replace the sink and toilet. On the other hand, Matt listened to exactly what we wanted and did not try to sell us a project that we did not want. The second thing that I really appreciated was that they were licensed and insured. I had thought that that would have been a prerequisite for claiming to be a contractor. Turns out that that is not the case. Finally, I was extremely impressed with Matt knowledge, expertise, and big bag of tools to help explain everything that he was talking about. So, obviously, we went with Install America. I will admit that scheduling the actual work was a bit fraught but once the team arrived, I was impressed by their professionalism and efficiency. I say efficiency because, while they moved quickly, they were thorough and clean. In fact, I think they left our house cleaner than when they came. Most importantly, the job looks absolutely fantastic. Thank you, Install America!
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4.0   |  
Review by in Nashville, TN
Project: New Windows
Everything was wonderful. I have no complaints!
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5.0   |  
Review by in Phoenixville, PA
as far as customer service, it is 50/50 because half of them did really good, then they installed the wrong size gutters. And kept bringing wrong color of siding. But the job they did was awesome. The installers are amazing! Just some communication drama with the higher up people.
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1.0   |  
Review by in Lancaster, PA
Project: New Windows
Install America provided many promises of top quality windows and exemplary workmanship. Instead, Install America put multiple holes in my walls (2 larger holes over 3 inches and 14+ chips). In addition, there were multiple areas of incomplete caulking, many many chips and scratches in the actual window frames, and the house was left a complete mess. When I brought these issues to their attention, I was met with eye rolling and condescending responses. After a month, the company sent someone to "completely fix all of the issues." He was there for 20 minutes and filled the holes with CAULK! Now I am left to dig out the caulk so that I can properly repair the holes. This company has been awful to work with, and it seems from their responses, that this kind of workmanship is the norm for them. I now must hire someone to fix the damage that the company has done and my house has been in limbo for weeks while I have waited for this process to be complete. I am appalled at both how I have been treated throughout this process as well as how my house was damaged during this install. I regret ever using this company.
Response by Install America: Thank you for bringing this to our attention. Someone from our service team will be in contact with you. We apologize for the inconveniences and intended to address any issues. - Ownership

1 of 1 users found this review helpful.

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4.5   |  
Review by in Wyncote, PA
Project: New Windows - 3-5
The sales representative was courteous and not overly aggressive or eager to make a sale. The finished work was excellent, and we will return to this company for the next window replacement project.
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5.0   |  
Review by in Murfreesboro, TN
Project: New Windows
The Crew that installed the 10 windows in our home was efficient, respectful of us and home and professional. The clean-up was superb. They showed up on time and worked diligently from the time they arrived until they left about 4.5 - 5 hours later. Every question I asked the crew was answered to our satisfaction. The windows look great. I might have them come back and replace the two in our garage.
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0.5   |  03-14-2018
Review by Douglas L. in Chapel Hill, TN
Project: Install or Completely Replace Vinyl Siding
They took my money, have not returned my calls and no work has been done.

1 of 1 users found this review helpful.

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Showing 1-10 of 161
  Page 1 of 17

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