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97% Recommended

12 Years In Business

Company Details

  • Verified Licenses

Contact

7310 Miramar Road
San Diego, CA 92126
installitdirect.com

Hours

  • Mon:
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Achievements

Service Details

    Areas of Expertise

    • Brick and Stone Landscaping
    • Artificial Grass
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates

    Ratings

    4.8
    71 Verified Reviews
    • 5
      66
    • 4
      3
    • 3
      0
    • 2
      1
    • 1
      1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 71 reviews Showing 0 reviews
    5.0 Sara Z. San Diego, CA
    4/1/2021

    Our backyard is better than I could have ever imagined! I would HIGHLY recommend Install IT Direct!! I setup appts with 5 different contractors to get estimates for our backyard and they were all over the place. When I called Install IT Direct their concierge was very friendly and knowledgeable and shared that a sales rep would reach out to setup more time and shared that they provide complimentary estimates and 2D drawings of our space and if we wanted a 3D version itâ s $1,000 but would be applied to our project. Within about 30 minutes the sales rep Thomas called me back and set up an appt to look at our property the next day. He was on time, extremely professional, and very friendly. Within a few days he provided a drawing of our space and detailed estimate with line items for each part of the project. The prices seemed fair and we scheduled the work. They were able to start almost immediately which was wonderful! Thomas introduced me to the project manager, Frank who was absolutely incredible to work with. He kept in touch throughout the entire process to check in and confirm details with me to ensure it was exactly how we wanted it. The crews were fantastic, they worked extremely hard M-S, they did an amazing job, and were very tidy. I loved that once they started the projected they stayed until they finished, I didnâ t have to worry about them picking up other projects and fighting to have ours finished. If youâ re looking to have work done, look no further, Thomas and Frank are such a great team and will oversee your project start to finish.

    5.0 Craig H. Oceanside, CA
    3/30/2021

    Had a great experience working with Chris McMillian the contractor for Install-It-Direct on our front driveway and side yard paver installation. Very professional, timely and quality work. The install crew led by Nicolas was very good. We have received a ton of compliments on our new pavers since the job was completed on time and on budget. Thanks Chris and Nick!

    5.0 Thomas L. Oceanside, CA
    3/19/2021

    Our neighbor recommended Chris when we were admiring the job he had done. My wife and I liked Chris immediately. He explained everything well and offered multiple options explaining the pros and cons and cost of each. What we chose ended up a little less than I had expected. His crew was great( led by Ilino?) and they worked long and hard to finish the job in record time. Could not be happier. He is now likely to be working on another house in our neighborhood. The neighbor who referred him to us said: â you will not be disappointedâ and he was spot on.

    5.0 Brad C. San Diego, CA
    3/4/2021

    Fast and thorough, a talented team that works well together and takes pride in their workmanship.

    5.0 Richard B. Paradise Valley, AZ
    2/24/2021

    Chris McMillan was terrific to work with. Replaced material at entrance to house and patios. Great job!

    5.0 Ashli P. Chula Vista, CA
    2/15/2021

    After getting their name from a neighbor. Thomas came over to give us a quote. We had a good idea for what we wanted to do and he helped us make it better. We received quotes from 6 companies. Thomas was the only one who was an all around professional sharing his knowledge, ideas, and suggestions in a matter a fact no pressure kind of way. Plus he didnâ t bad mouth other companies work to get his point across. Great follow up from start to finish. He provided a digital image of our plan and all the paperwork we needed to submit to HOA. The crew that came to do the work was great! Hard working all day and very in synch with each other. They pay close attention to detail. They also cleaned up at the end of each day. The job foreman, Frank, was also great to work with. Both Thomas and Frank encouraged questions and repeatedly wanted to make sure we were happy with the progress. A couple minor tweaks needed to be made while the work was being done. Thomas and Frank just wanted to fix it and it was not a big deal. Install It Direct may not be the cheapest company out there, but I knew after our first visit that they were different from the other companies. We definitely had piece of mind considering the amount of money we were spending and for the work being done on such an important part of our home. :)

    5.0 Gregory A. Poway, CA
    2/13/2021

    Called these guys after seeing their reviews on line. Glad I did. After a tough start (unresponsive rep) I got a new sales rep (Thomas) and he was excellent and helped me design a complete front yard redo. The job supervisor (Frank) was also on top of it at all time, the crew was top notch and appeared to need only a few pointers from managers to get things done quickly and in my opinion beautifully. The attention to detail all the way thru the job was really a nice thing to see especially these days when it seems so hard to find a company that will do as they say they will. Thank you to the team at Install It Direct !! --

    5.0 Anthony M. La Mesa, CA
    2/3/2021

    This was an important project for me. I was replacing an old concrete driveway, walkway and front porch and adding a small front patio, and I wanted it to look great. The project manager, Ronald, was very thorough, helpful, and responsive to my concerns throughout the project. The end result is stunning, adding a lot of curb appeal to my little house. I am very happy with the outcome, and would recommend this company.

    5.0 Niloo B. Crozet, VA
    1/26/2021

    Install It Direct just replaced all the concrete around my house - driveway, walkways, back patio - and I couldnâ t be happier! The product itself is simply beautiful. Ever since the installation I actually have neighbors walking over and telling me how beautiful everything looks! But just as important was the team at Install It Direct. Chris was my design consultant and project manager. He listened to my thoughts and ideas throughout the process and gave me multiple design options while working with my budget. No detail was too small for him and he patiently laid out multiple designs for me to pick from. As a design consultant and then project manager, I couldnâ t have asked for anybody more responsive and professional. The crew itself was also great! Nicholas was the foreman and kept the project on track, even finishing a couple of days earlier than planned. And last but definitely not least, the work crew was exceptional. They were here early every day, worked hard and cleaned up every day; even going to the extent of blowing the dust off of the neighborâ s car! These guys were skilled, fast, and stayed focused on what they needed to get done every day. And did I also say how beautiful the end product is?

    5.0 Luke W. Santee, CA
    1/23/2021

    Install It Direct was one of two companies that we went through a full design consultation and estimate process for our small front and back yard in our new construction home. While both bids were similar enough in price, we ultimately choose to go with Install It Direct because of our overly positive experience with Ron, our design consultant. Ron came with great suggestions and was willing to revise the design and work to maximize our budget. Ron was also straightforward about the pros and cons of turf and pavers and gave advice as to what other home projects we could prioritize next to maximize the longevity of the landscaping project (get gutters!). As first-time homeowners, we were grateful for the extra info. Our incredibly slow HOA approval process pushed us way past our anticipated start date for install and into the December holidays. Even with the delay on our side and the complete disruption to life from COVID-19, we were impressed that the install team made things work and got everything done in a relatively short amount of time. Yes, there were some hiccups and slowdowns here and there, mainly due to the state of the world right now, but ultimately, we are happy with how everything turned out. The quality of the work is great, they were able to level our backyard way beyond what we are expecting within our budget. Thanks to the work of Install It Direct we can finally enjoy being in our backyard.

    Showing 1-10 of 71 results Showing 0 of 0 results

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