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Integrated Audio Video and Security Co.
Home Theater Wiring Service, Home Theater System or Media Center Installation, Home Theater System or Media Center Repair Service,
About us
We offer completely customized Home Theater solutions, everything from Flat Screen TV's to a 200'' Projection Screen. The best part about it is that it's custom to you, if you're an audiophile like us, or just somebody who wants a great picture with sound that will blow you away, and not break the bank, we're here for you. With every system it's important for you to be able to use it, so we provide a remote that is easy to use, as well as lifetime customer service in case you have any questions. You'll be calling real people, with answers you can understand
Business highlights
14 years of experience
Services we offer
Audio/Visual, Home Theaters, Networking , Surround Sounds, TV Wall Mounting
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.835 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 6% | ||
| 0% | ||
| 3% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 35 reviews
Eric W.
Nov 2021
Home Theater Surround Sound System Installation
Integrated Audio Video took the time to understand my goals (indoor & outdoor audio &entertainment), simplified my choices into packages that made sense to me, and over delivered on the project in terms of quality, care, and timing. We quoted the Geek Squard prior to getting a quote from Integreated Audio Video and Security and are very thankful that we didn't go with a large corporation. The owner of Integreated Audio Video and Security, Scott is a class act and very personable.
Chris S.
Oct 2021
Home Theater System or Media Center Installation
Quick response
Tylor S.
May 2021
Home Theater System or Media Center Installation
Very knowledgeable explained everything very detailed and very intentive and answered every question I had thanks again for everything
Robin T.
Apr 2021
Home Theater System or Media Center Installation
Great job. Very polite, I couldn't find my remote and he found an app and downloaded to his phone so he could make sure my receiver was set up properly. I would definitely call them for additional help in the future.
Venkata P.
Feb 2021
Home Theater System or Media Center Installation
Great Job
David B.
Jan 2021
Home Theater System or Media Center Installation
Scott and Jeff were top notch beginning to end. Listed to what I wanted to do, built the system around my needs. Installed the TV, mounted them and new speakers in the rear and outside. Honored their promises. can't say enough positives about them This is the third install I have had and they were the best.
James R.
Jan 2021
Home Theater System or Media Center Installation
From the beginning, they educated me on which components would be best suited for our family room and did not oversell me to try and make more money. They kept me informed when all of the components would be in as the manufacturers were delayed due to Covid and other manufacturing challenges during the pandemic. Once all the parts were in, they scheduled a time to do the installation and performed it professionally. I will be hiring them again for when we install a theatre sound system in our basement. I am quite pleased with the costs, products and their professionalism.
Ben C.
Jan 2021
Home Theater System or Media Center Installation
I feel the owner (Scott Bishop) was very difficult to get a hold of and did not respond or ensure issues that came up were resolved. I bought a new home, and I hired Integrated to install speakers and another company throughout the house among other things. There has been a continued issue with the other company and speaker in the kitchen area. They replaced, and that did not fix the issue. So it has been 1 year and 4 months since moving into the house, and the Alexa in the kitchen is not working properly. I recently tried to contact him, but Scott does not return my calls.
Response from Integrated Audio Video and Security Co.
"I am sorry you feel this way, after our email exchange in November when you asked us to cancel your alarm service, I believed you no longer wanted to do business with us as you stated. As you were out of warranty on your equipment installation in October, the only service we had left was your alarm service. As far as the Spot for Dot in your kitchen we replaced the unit once, and on August 26th we came to replace the Alexa Dot part of the equipment. Like any electronics, between power surges and technology sometimes products do not work 100% of the time, but we like to make sure you are up and running when we know about the problem. While you didnt let us in to make sure everything was working correctly you replaced the Alexa Dot yourself and returned the defective Dot to us. We then came to your house for service in October for your Antenna, we resolved your reception issues as well as updated firmware on your wireless access point, at this time you didn't say anything about your Alexa in the kitchen, so I assumed all was well. As far as not returning your phone call, I had a missed call from you on Jan 12th, 2021. Due to the nature of our relationship, I emailed you on the 14th for record purposes stating since you were out of warranty and from our previous emails, I thought it would be best to find a different company to service your home. Again, I am sorry you feel like I was difficult to get a hold of, in the future, even though we wont be doing business together Ill make sure I have someone from the company reach out to you in a timely manner. - Scott B"
Christopher J.
Sep 2016
Excellent job! Will hire again!
Denise S.
Feb 2015
Home Theater Surround Sound System Installation
Great customer service! Job was completed on time. Technicians we're professional and knowledgeable. Would highly recommend the company!
John A.
Feb 2015
Home Theater Surround Sound System Installation
Very professional and thorough. Really enjoyed the way Scott worked within our budget to give us the absolute biggest bang for our buck. I'm incredibly satisfied as the project came out even better than I envisioned. I highly recommend Integrated Home Theater -- you (and your bank account) will not be disappointed!
Ann S.
Jul 2014
Very professional. Great job.
Brent M.
Jun 2014
Very happy with Scott and his team! Would recommend for any home theater job. TV's look great on the wall with all cables hidden. Soundbar also looks great mounted on wall. They also installed surround speakers in my basement and made recommendations on placement and the sound is incredible. My subwoofer went bad and Scott found me new one within a day at a very good price! The team took extra time in setting up my AVR to meet my expectations! Great work Scott! Will most certainly use you again.
Rod B.
Apr 2014
Home Theater Surround Sound System Installation
Very timely, professional, and courteous.
Larry W.
Mar 2014
Knowledgeable, courteous, professional
Christy L.
Mar 2014
Very happy with the end result!
Nancy H.
Jan 2014
Home Theater Surround Sound System Installation
The owner, Scott, arrived on time and did a great job. He even took the time to show me how to stream content over the TV internet connection. Even though he worked over an hour on the job, he only charged me for 1 hour. Would recommend highly to anyone needed AV home installation services.
Jim W.
Jan 2014
Scott and his team were great to work with. Scott came out to our home to give us a firm, well-informed quote. The next day, he and his team arrived punctually at the appointment time. Scott spent a fair amount of time explaining to the team what was to be done, and how it was to be accomplished. The team executed the job to perfection; unlike other work we've had done on this (and other) homes, there was no rushing, no half-measures, just solid, good old fashioned workmanship. I would not hesitate to hire Scott's company again, not would I hesitate to recommend them - they're the real deal.
Saath V.
Dec 2013
Great service and quick. I would definitely use Scott again for future services. Very professional and great communication.
John B.
Sep 2013
Home Theater System or Media Center Installation
Scott kept maintaining an exceptional Customer Service attitude the entire time. I even asked him to review the remote issue I was having with my surround sound DVD player and he reprogrammed this controller. What a great company.
Skip L.
Sep 2013
Fast quick service and they knew exactly what they were doing. I would highly recommend them. Scott was fantastic.
Dana N.
Aug 2013
Home Theater System or Media Center Installation
Scott was the consummate professional. He provided options, advised us about what we needed within our budget, worked with our contractor who was actually building the room where the home theater was to be housed, and pretty much held our hand all the way through to the end of the project. It has been months since our home theater was installed and we have not experienced one single issue. We love our home theater and get plenty of use out of it. I would gladly do business with this company again.
Larry P.
Aug 2013
Home Theater System or Media Center Installation
Great job. On time. Delivered as promised
Dustin B.
Aug 2013
There was a small adjustment issue with the mounting brackets and the wire covering, but Scott came out the following morning and made everything right. Great customer service and a great value. Would gladly do business with these guys again.
Kelly P.
Jul 2013
Scott is very conscientious and had great communication, before, during and after the job.
Licensing
State Contractor License Requirements
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FAQ
Integrated Audio Video and Security Co. is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Integrated Audio Video and Security Co. accepts the following forms of payment: CreditCard
Yes, Integrated Audio Video and Security Co. offers free project estimates.
No, Integrated Audio Video and Security Co. does not offer eco-friendly accreditations.
No, Integrated Audio Video and Security Co. does not offer emergency services.
Yes, Integrated Audio Video and Security Co. offers warranties.